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Staybridge Suites London by IHG

3.0 star property
3-star hotel in Westminster

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Photo gallery for Staybridge Suites London by IHG

BBQ/picnic area
Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
Exterior
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
824 Exeter Road, London, ON, N6E1L5
  • White Oaks Mall
    ‪16 min walk‬
  • Victoria Hospital
    ‪6 min drive‬
  • London Convention Center
    ‪9 min drive‬
  • London, ON (YXU-London Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Mobility Accessible, Kitchen (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Mobility Accessible, Kitchen (Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Jetted Tub (Kitchen)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Jetted Tub (Kitchen)

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, Kitchen

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Kitchen

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Kitchen

  • 700 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 500 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

Similar properties

Living area

Homewood Suites London Ontario

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1001)
The price is $138
per night
$162 total
includes taxes & fees
Mar 8 - Mar 9
Homewood Suites London Ontario

About the neighborhood

London

Westminster stay.Your stay at this Westminster hotel places you within 2 miles (3 km) of White Oaks Mall and Green Par Driving Range. Westminster Ponds and Parkwood Hospital are also within 3 miles (5 km).

What's nearby

  • White Oaks Mall - 16 min walk
  • Victoria Hospital - 6 min drive
  • London Convention Center - 9 min drive
  • Budweiser Gardens - 10 min drive
  • University of Western Ontario - 14 min drive

Getting around

  • London Station - 16 min drive
  • London, ON (YXU-London Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Babylon Pizza and Shawrma - ‬19 min walk

About this property

Staybridge Suites London by IHG

3-star hotel in Westminster
Staybridge Suites London by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 226 square feet (21 square meters) and includes conference space. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Staybridge Suites London by IHG. Self parking is free.

This 3-star London hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 5 levels
  • 226 sq ft of conference space
  • 21 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Staybridge Suites London by IHG offers 117 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 55-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2025.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Spanish

Property amenities

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
A deposit will be applied when reservations are made with a debit card.

Renovations and closures

The following facilities or services will be unavailable from December 16 2024 to February 6 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from November 21 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

  • Pool access available from 6:30 AM to 11:00 PM.
  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Frequently asked questions

How close is Staybridge Suites London by IHG to the airport?

Staybridge Suites London by IHG is 12.5 mi (18-min drive) away from the London, ON (YXU-London Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Staybridge Suites London by IHG?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Staybridge Suites London by IHG on Feb 24, 2025 start from $77.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Staybridge Suites London by IHG have an airport shuttle?

Airport shuttle services are not available at Staybridge Suites London by IHG.

Does Staybridge Suites London by IHG offer free breakfast?

Staybridge Suites London by IHG offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a casino at Staybridge Suites London by IHG?

No, there is no casino at this hotel.

What time is check-in at Staybridge Suites London by IHG?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Staybridge Suites London by IHG?

This hotel offers free self parking and extended parking.

Does Staybridge Suites London by IHG have a pool?

Staybridge Suites London by IHG features an indoor pool. Guests can enjoy pool access from 6:30 AM to 11:00 PM.The pool will be unavailable from December 16 2024 to February 6 2025 (dates subject to change).

Does Staybridge Suites London by IHG have a spa?

There are no spa services available at this hotel.

How close is Staybridge Suites London by IHG to downtown London?

Staybridge Suites London by IHG is 4.4 mi away from London.

Staybridge Suites London by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 1000 reviews
Rating 8 - Good. 284 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service, terrible experience.
I have been travelling for 35 years. Without question, the worst customer service experience I have ever had. Upon discovering my room did not have a blackout curtain I advised the front desk. I asked to be moved to another room and was told they were sold out and unable to move me. I told her I cannot stay in the room without the curtain and would therefore require a refund. She asked me to wait to talk to the manager. I refused, saying if no rooms are available, I won't negotiate this. I went down to get my refund. She said she would not do that. I asked to speak to the manager and now she says no manager is available. I told her I just want a refund, once again she refused. She then says maybe I can find you a room. I said no, you clearly told me you did not have a room, so that ship has sailed. Once again, I asked to speak to the manager, she said he was unavailable- I said, wasn't he available ten minutes ago? Now that I want a refund he's not around? Clearly, she was lying to me, which was very disappointing. Fed up, I stood my ground and requested a refund. Once again, she refused. I could go on, as this incident escalated from there.. Lastly, the Booking site said the hotel was under renovation until October 28th- not true, it is still under renovation and not in great shape. More misinformation...terrible management team, terrible customer service. I would not stay here if you paid me to do so.
Stayed 1 night in Nov 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gary, St. Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Lots of parking and it’s right off the highway.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary Donnalyn

Stayed 1 night in Oct 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Best value for money in London. This time we had a Queen suite with Jetted tub and the room was huge - like small apartment. Was a beautiful modern suite. Bed was very comfy. Jetted tub was a nice big size. Shower/bathroom in seperate room. Well equipped mini kitchen with 3/4 size frisge, stove top and microwave. Full size coffee maker. Breakfast is a fantastic selection of hot and cold options. Parking easy and immediately outside building. Timmies 2 mins away. Whats not to love? Will be back and always recommend!
Stayed 1 night in Nov 2024

2/10 Terrible

Greg

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here last year, and it was inder construction. No pool. We stayed here a year later and still under construction. No pool or party room for the kids. We had it booked and they cancelled it on us a fay before we arrived
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

6/10 Okay

Steven

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotels would recommend to anyone
Stayed 3 nights in Oct 2024

8/10 Good

Marlyn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Matthew

Needs cleaning
Stayed 8 nights in Sep 2024

10/10 Excellent

Linda

I like the location, the decor and especially the breakfast!
Stayed 1 night in Oct 2024

4/10 Poor

Kingsley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was terrible trying to open the doors. You have to push 3 or 4x before it will open.
Stayed 2 nights in Oct 2024

8/10 Good

Deloures

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, quiet with lousy TV.
Very goid stay hiwever because of renovations the pool was closed rooms well equipped and clean. The TV is not good. It's not a smart TV and only has about 10 channels...most were news channels. Need to update the TV'S....What a pain dealing with old outdated technology. Otherwise nice stay just glad it was for only 1 night.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

marsha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was under maintenance - not happy about that
Stayed 5 nights in Sep 2024

8/10 Good

Bruce, Henderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Nice, clean rooms. Good area we felt safe there.
Stayed 1 night in Sep 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the fact that i was given a newly renovated room. It was clean and fresh smelling. Its nice to not have old carpeting to walk on.
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
I love the consistency of Staybridges. The small things that matter like good coffee, well appointment mini kitchens and good quality (dove) body wash/hand soap etc. The food is always so goo and staff so friendly and welcoming. That said, this property (London) was in need of an update in the room. It feels old and dark.
Stayed 1 night in Aug 2024

10/10 Excellent

lisa m

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, Louisville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially appreciated having two choices of eggs. We like plain eggs without vegetables, meat and cheese. Thanks for providing that and an omelette withe peppers for those who prefer that.
Stayed 1 night in Sep 2024

10/10 Excellent

Ameena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024