2/10 Terrible
Fiona
Traveled with family and small children
Aug 31, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t even know where to start. Good location, that is it! I expected cheap and cheerful, what I got was cheap, unsafe, noisy and dirty. First room myself and 3 kids were put in was in the basement, skylight had been left open so room was full of flies, rodent box in the hallway, tv was broken, complained, was told would come and have a look, while waiting we discovered the toilet was leaking so the tiny bathroom floor was soaked, complained (was made out to be a liar) wanting a refund to move us to somewhere else, was told no refunds and that he would see what he could do. Moved us upstairs to a bigger room (still small) and charged me £15, as to not risk being on the streets of London with 3 kids, I payed and moved upstairs. Better? No not really, incredibly outdated, bedroom window wouldn’t close, bathroom door wouldn’t close, but atleast no leaking toilet this time. Room smelt of cigarettes either from outside due to window not being able to close or from the room next door which is likely the case, running water could be heard for most of the night, as well as outside traffic due to the window being open. We had to bring all our valuables with us as the door was so rickety we felt our belongings were at risk of being stolen. Do not stay here! I blame myself for not doing my research, but I also don’t expect to see guest house paridiso esk hotels on Expedia recommended for families. Lesson learnt, will not be returning
Fiona
Stayed 2 nights in Aug 2024