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citizenM London Victoria Station

4.0 star property
4-star property near Buckingham Palace

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Victoria Station

Exterior
Point of interest
Property amenity
Interior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Victoria Palace Theatre
    2 min walk
  • Lime Orange
    1 min walk
  • London Victoria Station
    3 min walk
  • London (LHR-Heathrow)
    43 min drive

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

King Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Hotel Riu Plaza London Victoria

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1781)
The price is $156
per night
$187 total
includes taxes & fees
Jan 5 - Jan 6
Hotel Riu Plaza London Victoria

About the neighborhood

London

Central London getaway .Within a 15-minute walk of this London City Centre property, you'll find Victoria Station Travel Information Centre and Buckingham Palace. Westminster Abbey and Hyde Park are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk
  • Buckingham Palace - 11 min walk
  • Hyde Park - 16 min walk
  • Big Ben - 20 min walk
  • Piccadilly Circus - 6 min drive

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

4-star property near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

How close is citizenM London Victoria Station to the airport?

CitizenM London Victoria Station is 10.1 mi (44-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM London Victoria Station?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on Jan 19, 2025 start from $145.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM London Victoria Station have an airport shuttle?

Airport shuttle services are not available at citizenM London Victoria Station.

Does citizenM London Victoria Station offer free breakfast?

Free breakfast isn’t provided at citizenM London Victoria Station, but buffet breakfast is offered for a fee of GBP 20 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at citizenM London Victoria Station?

No, there is no casino at this property.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM London Victoria Station?

Free parking is not available at this property.

Does citizenM London Victoria Station have a pool?

CitizenM London Victoria Station does not have a pool.

Does citizenM London Victoria Station have a restaurant?

Yes, there is a restaurant on site.

Does citizenM London Victoria Station have a spa?

There are no spa services available at this property.

How close is citizenM London Victoria Station to downtown London?

CitizenM London Victoria Station is 1 mi away from London.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1150 out of 1507 reviews" "
Rating 8 - Good. 269 out of 1507 reviews" "
Rating 6 - Okay. 53 out of 1507 reviews" "
Rating 4 - Poor. 16 out of 1507 reviews" "
Rating 2 - Terrible. 19 out of 1507 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Christian, HIGHLAND VILLAGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Elissa

Traveled with partner
There is no customer service. You have to check yourself in and make your room key. You have to Check yourself out. The bed is up against the wall. You have to be a gymnast to get in and out. There is no electric outlet in the bathroom and the hairdryer has a very short cord and the outlet is near the floor. You have to be 3 feet tall to use the hairdryer in front of the mirror in the bedroom While much of the hotel is high tech there is no USB ports in the room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Sep 2024

8/10 Good

Selma

Stayed 3 nights in Sep 2024

10/10 Excellent

Ebenezer

Traveled with group
I love the location. Good breakfast, very close to the Victoria Station and few minutes from the Palace. Room may not be super big but very comfortable and modern. Staff very nice and polite! Will sleep there again if I happen to pass through central London
Stayed 5 nights in Sep 2024

10/10 Excellent

George

Very good hotel clean and good location
Stayed 4 nights in Sep 2024

10/10 Excellent

Lana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, close to everything!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kwabena

Traveled with partner
Liked: Amenities
Everyone was amazing
Stayed 5 nights in Sep 2024

10/10 Excellent

Patricia, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on and off the tube
Stayed 4 nights in Sep 2024

10/10 Excellent

Laurajane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, modern, colorful and happy. The staff was very pleasant and helpful. Breakfast was wonderful. Coffee was exceptional. Rooms are small, but clean and have everything you need including a refrigerator drawer. We would definitely choose citizenM again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Anca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Alhagie Sait

Stayed 3 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
24 hour bar in the hotel. What is wrong with that.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location for London. You 5 minute walk from the Victoria stations nd also walking distance from Buckingham place! Small room but they were Clear rooms and staff was friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I heard good things about this chain from a fellow traveller, so I decided to give it a try. I had a great room, the food was good, service was great and it was a really convenient location at a reasonable price. Wins all around! Will definitely stay again and will try other locations in other parts of the world.
Stayed 2 nights in Sep 2024

6/10 Okay

Guoxiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is ok
Stayed 3 nights in Aug 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities
For a senior such as myself,the modern style of the hotel i.e i-pads to work lights and blinds was a little bit confusing and did not suit my taste. But the young staff on site were very helpful and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location near Victoria Station. I've stayed before. I wish they had laundry facilities/send out available. I had to make do. Other than that, another happy stay at a CitizenM. Breakfast, as always, was great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair dryer is broken( not producing enough hot air) Other than that everything is good. Breakfast is a big pricy.
Stayed 2 nights in Sep 2024

8/10 Good

Mohammed

Traveled with family
Just too small
Stayed 4 nights in Sep 2024

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel with friendly staff. Bed was comfortable. Love the modern decor and high-tech controls of the lights, curtains, temperature, and TV. Location was on point; close to restaurants, Victoria train station, major sights are walkable. We highly recommend!
Stayed 4 nights in Aug 2024

10/10 Excellent

JUNGHEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Interesting room audio and visuals
Stayed 2 nights in Sep 2024