Four Points by Sheraton Pleasanton

3.0 star property
Hotel near Tommy T's Comedy House in Pleasanton

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Four Points by Sheraton Pleasanton

Property amenity
Exterior
Premium bedding, desk, laptop workspace, iron/ironing board
Lobby lounge
Designer toiletries, hair dryer, towels

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
5115 Hopyard Rd, Pleasanton, CA, 94588
  • Tommy T's Comedy House
    4 min walk
  • Hacienda Business Park
    12 min walk
  • Dublin Civic Center
    2 min drive
  • Oakland, CA (OAK-Oakland Intl.)
    22 min drive

Room options

Executive Suite, 1 Bedroom, Non Smoking

  • 525 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 374 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Pleasanton

In Pleasanton .At this Pleasanton hotel, you'll be within half a mile (1 km) of Tommy T's Comedy House and 3 miles (5 km) of Stoneridge Shopping Center. Pleasanton Golf Center and San Francisco Premium Outlets are also within 6 miles (10 km).

What's nearby

  • Tommy T's Comedy House - 4 min walk
  • Stanford Health Care - Valleycare Medical Foundation - 3 min drive
  • Stoneridge Shopping Center - 4 min drive
  • San Francisco Premium Outlets - 4 min drive
  • Alameda County Fairgrounds - 8 min drive

Getting around

  • Pleasanton Station - 10 min drive
  • Dublin/Pleasanton Station - 15 min walk
  • Oakland Intl. Airport (OAK) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk

About this property

Four Points by Sheraton Pleasanton

Hotel near Tommy T's Comedy House in Pleasanton
Four Points by Sheraton Pleasanton offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2330 square feet (210 square meters) and includes conference space. The business-friendly Four Points by Sheraton Pleasanton also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This Pleasanton hotel is smoke free.

  • 214 guestrooms or units
  • 2 levels
  • 6 buildings
  • Meeting rooms
  • 2330 sq ft of conference space
  • 210 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Dining venue
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 20 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
Four Points Sheraton Pleasanton
Pleasanton Four Points
Pleasanton Four Points Sheraton
Pleasanton Sheraton Four Points
Sheraton Four Points Pleasanton
Four Points Sheraton Pleasanton Hotel
Sheraton Pleasanton Four Points
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton

Frequently asked questions

How close is Four Points by Sheraton Pleasanton to the airport?

Four Points by Sheraton Pleasanton is 19.9 mi (22-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points by Sheraton Pleasanton?

As of Oct 22, 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Pleasanton on Oct 28, 2024 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points by Sheraton Pleasanton have an airport shuttle?

Airport shuttle services are not available at Four Points by Sheraton Pleasanton.

Does Four Points by Sheraton Pleasanton offer free breakfast?

Four Points by Sheraton Pleasanton does not offer free breakfast.

Is there a casino at Four Points by Sheraton Pleasanton?

No, there is no casino at this hotel, but Livermore Casino (11-min drive) is nearby.

What time is check-in at Four Points by Sheraton Pleasanton?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Four Points by Sheraton Pleasanton?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per day.

Does Four Points by Sheraton Pleasanton have a pool?

Four Points by Sheraton Pleasanton features an outdoor pool.

Does Four Points by Sheraton Pleasanton have a restaurant?

Yes, there is a restaurant on site. The property will be renovating the dining venue(s) from August 20 2024 to November 30 2024 (completion date subject to change).

Does Four Points by Sheraton Pleasanton have a spa?

There are no spa services available at this hotel.

How close is Four Points by Sheraton Pleasanton to downtown Pleasanton?

Four Points by Sheraton Pleasanton is 2.8 mi away from Pleasanton.

Reviews

7.4

Good

Rating 10 - Excellent. 407 out of 999 reviews" "
Rating 8 - Good. 204 out of 999 reviews" "
Rating 6 - Okay. 155 out of 999 reviews" "
Rating 4 - Poor. 128 out of 999 reviews" "
Rating 2 - Terrible. 105 out of 999 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

THOMAS KOK WAI

Liked: Cleanliness, property conditions & facilities
The staff are friendly and professional. Thank you for making our stay there a pleasant one.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean rooms, poor customer service
Our room was clean and quiet. The service was below average though. We booked a room for 3 occupants, but the room had towels for 2. There was no Kleenex in the room. I walked to the front desk and they gave me an extra set of towels and a box of kleenex. The next morning we left for a few hours and retuned to our room and both keys failed. House cleaning was across the hall and they let us in. I walked to the front desk and they apologized and reset the keys. I returned to my room and both keys failed again. I returned and they apologized again and reset the keys. They worked this time. We left for a few more hours and since house cleaning was across the hall from us, I expected our room to be cleaned and restocked with fresh towels. It wasnt. I called the front desk and they said towels would be sent up immediately. 2 hours later I walked to the front lobby to get some towels and they said they didn't have any and they would send house keeping up immediately. They were able to give me 1 roll of toilet paper since we were almost out. Room service arrived an hour later with a bag of fresh towels and another roll of toilet paper. 30 minutes later another knock on the door and another bag of fresh towels was left at the door.
Stayed 2 nights in Jul 2024

6/10 Okay

Jose

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The key card was not working properly had lots of trouble multiple times getting into my room
Stayed 5 nights in Jul 2024

8/10 Good

Marc

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Elida, Livermore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we visit Pleasanton, we always have a great time at this place.
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service
Convenience is great. Room sink backs up. And fleas in the room
Stayed 2 nights in Jul 2024

10/10 Excellent

Bradley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place to dtay
Stayed 2 nights in Jul 2024

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The court yard and the gym pool were very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful natural courtyard
Beautiful courtyard and friendly staff
Stayed 6 nights in Jul 2024

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
“Parking Available” translate to they charge for parking. Nominal compared to other properties but it should noted on your website. Front desk agent eating a popsicle at the front desk while we checked in was interesting to say the least. Seriously?
Stayed 1 night in Jul 2024

10/10 Excellent

Coryn

Stayed 1 night in Jul 2024

10/10 Excellent

Kayla

Stayed 1 night in Jul 2024

2/10 Terrible

Ken

Stayed 2 nights in Jun 2024

10/10 Excellent

Cayley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ameake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price
The staff went above and beyond to accommodate us. The grounds are beautiful and the hotel was clean and comfortable.
Stayed 1 night in Jul 2024

2/10 Terrible

eliana

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
My stay was very unpleasant and frankly the hygiene of the room was unacceptable. I checked in around 11:30pm successfully (or so i believed) only to be loudly awoken by a security guard of the hotel at 2am knocking loudly on my door. I was simply told “go to the lobby, your card declined” and given no further explanation. I complied out of exhaustion and wanted to quickly resolve whatever issue had arisen(it had turned out the front desk receptionist hadn’t gotten my signature when running my card and didn’t notice until 3 hours later). As I was getting dressed I felt something on my leg and saw a huge cockroach crawling up my leg. I screamed and had my boyfriend catch it in order to show the front desk, which i did and was told i could move to a room down the hall. So i resolve the card issue and we move rooms, again exhausted from the long day we had already had at 3am. The new room was dirty, had trash under the bed area and the bathtub didn’t drain properly. But at this point we just wanted to go to sleep as we had another full day ahead of us. The next morning upon checkout i mentioned the previous events of the night before hoping to speak to the manager but was told she hadn’t arrived by 10am as i had been informed. I didnt want to wait for her to arrive and the front desk assured me she would call me regarding my experience. She has yet to reach out to me yet. I also emailed the general manager and have heard nothing. There is more, but tldr; stay somewhere else.
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
There were no body-wash, shampoo and conditioner in the shower the first day we checked in. After calling the front desk to request the next morning, they were still not refilled that night, the front desk promised to have the supply delivered the following morning by 6am. Again it didn't happen. For the 2 days we stayed in this hotel, we did not have the essential supply. When I went to thd front desk to make the complaints before we check out, the lady's attitude was very nonchalant which made the matter worse. It's just very unacceptable.
Stayed 2 nights in Jul 2024

8/10 Good

Bruno

Traveled with partner
Disliked: Property conditions & facilities
Alot of people at the pool And no towels even after asked . Trash was overflowing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Graciela Y

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ron

Traveled with family
The outside was pretty shabby but the room was clean and very nice there was no soap in the shower which was unobvious because there was a container but it was empty. We checked out at 8:10 am and there was a container of coffee by the desk but it was pretty cold. The front desk staff was very friendly.
Stayed 1 night in Jul 2024

8/10 Good

Leema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice experience but the front desk was not very friendly
Stayed 1 night in Jun 2024

10/10 Excellent

Eddie

Stayed 2 nights in May 2024

10/10 Excellent

Kushan

Liked: Cleanliness, staff & service, property conditions & facilities
decent property for a quick stay.
Stayed 2 nights in Jun 2024