4/10 Poor
Verified traveler
Sep 25, 2024
Liked: Cleanliness
Disliked: Staff & service
There were two of us but we were arriving at different times so I made the reservation in the other parties name so that he could check in when he got ther shower And get settled in. Front desk said that we both had to be present because they wanted a copy of both our IDs and they couldn't just get mine when I arrived. I have never heard of such things and he had to wait until I arrived. "Hotel policy" the room was clean but I'll never understand why they don't give you more towels in the jacuzzi room. Weird. Decided to stay another day. We're told we have to come down both with id AGAIN. Which is stupid because they got a copy of it to get night before. Desk lady seemed to have a chip on her shoulder and just wasn't friendly at all. She explains to me that they will need to enter our room and check that every is in working order. We have to vacate the room for this. So my concern is I left some personal items out I was embarrassed about. She catches an attitude and says we have to worry about our property and check it every day. She said I could have done time to put my things up. All of this made it more of a hassle staying than packing up and going. And in all my years of hotel stays I've never had to step out in the hall while some militant lady checks my room. But again "hotel policy"
Verified traveler
Stayed 1 night in Sep 2024