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The Westin Palace, Madrid

5.0 star property
5-star luxury hotel near Thyssen-Bornemisza National Museum

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Westin Palace, Madrid

Exterior
City view
Royal Suite | Premium bedding, pillowtop beds, minibar, in-room safe
Royal Suite | Premium bedding, pillowtop beds, minibar, in-room safe
Street view

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
Plaza de las Cortes, 7, Madrid, Madrid, 28014
  • Thyssen-Bornemisza National Museum
    1 min walk
  • Congress of Deputies
    2 min walk
  • Prado Museum
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    19 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (Neptuno View)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed, City View (Neptuno View)

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Palace Suite

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, City View (Neptuno View)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Twin Beds, City View (Neptuno View)

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Street View)

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 1 King Bed (Street View)

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, View

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Twin Beds, View

  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Grand Room, 2 Twin Beds

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Grand Room, 1 King Bed

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking, View

Premium bedding, pillowtop beds, minibar, in-room safe

Grand Room, 1 King Bed, Non Smoking, View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

City view

Suite, 1 Bedroom, Non Smoking

  • 754 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | Smart TV

Suite, 1 Bedroom, Non Smoking

  • 969 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed
Pool
Barceló Torre de Madrid
Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1363)
The price is $284
per night
$312 total
includes taxes & fees
Nov 5 - Nov 6
Barceló Torre de Madrid

About the neighborhood

Madrid

Central Madrid getaway .With a stay at this Madrid Centro hotel, you'll be steps from Congress of Deputies and Thyssen-Bornemisza National Museum. Fountain of Neptune and Parroquia Jesus de Medinaceli are also within half a mile (1 km).

What's nearby

  • Thyssen-Bornemisza National Museum - 1 min walk
  • Prado Museum - 4 min walk
  • Gran Via - 6 min walk
  • Puerta del Sol - 9 min walk
  • Museo Nacional Centro de Arte Reina Sofía - 10 min walk

Getting around

  • Anton Martin Station - 7 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Lobby Westin Palace - ‬1 min walk
  • ‪Faborit - ‬1 min walk
  • ‪VIPS Neptuno - ‬1 min walk
  • ‪La Dolores - ‬3 min walk

About this property

The Westin Palace, Madrid

5-star luxury hotel near Thyssen-Bornemisza National Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury The Westin Palace, Madrid.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 470 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1912
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Palace, Madrid offers 470 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 42 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV with premium channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 110.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Rollaway bed fee: EUR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Madrid Palace Westin
Madrid Westin Palace
Palace Madrid
Palace Madrid Westin
Westin Madrid
Westin Madrid Palace
Westin Palace
Westin Palace Hotel
Westin Palace Hotel Madrid
Westin Palace Madrid
The Westin Palace Madrid Hotel Madrid
Westin Palace Madrid Hotel
The Westin Palace, Madrid Hotel
The Westin Palace, Madrid Madrid
The Westin Palace, Madrid Hotel Madrid

Frequently asked questions

How close is The Westin Palace, Madrid to the airport?

The Westin Palace, Madrid is 9.7 mi (19-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Palace, Madrid?

As of Oct 22, 2024, prices found for a 1-night stay for 2 adults at The Westin Palace, Madrid on Nov 21, 2024 start from $386.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Palace, Madrid have an airport shuttle?

Airport shuttle services are not available at The Westin Palace, Madrid.

Does The Westin Palace, Madrid offer free breakfast?

Free breakfast isn’t provided at The Westin Palace, Madrid, but buffet breakfast is offered for a fee of EUR 42 per person. It's available every day from 7 AM to 11 AM.

Is there a casino at The Westin Palace, Madrid?

No, there is no casino at this hotel, but Casino de Madrid (8-min walk) and Casino Gran Via (10-min walk) are nearby.

What time is check-in at The Westin Palace, Madrid?

Check-in start time: 2:00 PM; Check-in end time: 1 AM.

Is there free parking at The Westin Palace, Madrid?

Free parking is not available at this hotel.

Does The Westin Palace, Madrid have a pool?

The Westin Palace, Madrid does not have a pool.

Does The Westin Palace, Madrid have a restaurant?

Yes, there is a restaurant on site.

Does The Westin Palace, Madrid have a spa?

There are no spa services available at this hotel.

How close is The Westin Palace, Madrid to downtown Madrid?

The Westin Palace, Madrid is 0.4 mi away from Madrid.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1002 reviews" "
Rating 8 - Good. 209 out of 1002 reviews" "
Rating 6 - Okay. 59 out of 1002 reviews" "
Rating 4 - Poor. 29 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Come to Madrid often and will make this my go to hotel going forward. Fantastic service and very nice location. Close but far enough away from craziness of madrid nightlife
Stayed 4 nights in Jul 2024

10/10 Excellent

Deyanira

Liked: Staff & service, property conditions & facilities
Very good service, location, warm rooms, they just need to clean daily the room floors
Stayed 8 nights in Jul 2024

10/10 Excellent

Veronica, Laguna Niguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Miguel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 3 nights in Jul 2024

10/10 Excellent

An

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Dr. John M. Nelson

Traveled with partner
Very disappointing on our 3rd day. The room wasn’t cleaned until 18:15 after 2 calls to the front desk.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Stayed 3 nights in May 2024

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, breakfast, service.
Stayed 2 nights in Jun 2024

8/10 Good

Mura Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Property is undergoing renovations. Our room was recently remodeled and looked great but the hallways and lobby are very antiquated. Certain portions of the hotel were also closed due to this reason. Buffet breakfast was included in our package and the spread was very good. Staff and service were also good.
Stayed 5 nights in Jun 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Ben Meirion, London

Traveled with partner
Liked: Cleanliness, staff & service
There were many things to like about this hotel but there were just too many things that were weak to give it more than three stars. What is to like: 1) location is great, 2) most of the staff had excellent service skills (for example there was a problem with our room when we checked in (lights in cupboards would not turn off) and they immediately moved us to a new room with an upgrade,3) beds are extremely comfortable, 4) quality of the refurbished rooms was very high. What did not work so well: 1) rooms facing the roads are can be noisy at night (bring ear plugs), 2) the hotel is under going major refurbishments, so it will be extremely noisy in the room during the day and there are teething problems in the new rooms too (note light issue above and TV worked but no channels after the first night, 3) some staff at breakfast do not speak English which resulted in my partner missing breakfast due to a tight check out time we needed to make our trip work. All in all it was fine, and I am pretty sure it will get better post refurbishment, but you do expect better given the price
Stayed 3 nights in Jun 2024

10/10 Excellent

ENRIQUE

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my allbtime greats. We stay in this hotel every time we come to Madrid, which is quite often. Never disappoints. Hreat staff, best location!
Stayed 3 nights in Apr 2024

6/10 Okay

Bob

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lots of construction going on. The price isn’t worth it considering the daily heavy construction on all sides of the hotel. The famous dome ceiling in the lobby is closed for renovation.
Stayed 2 nights in Jun 2024

10/10 Excellent

German

Stayed 3 nights in Jun 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive, Grand with great service! We’ll be back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service
Deseo terminen pronto la remodelación.
Stayed 2 nights in May 2024

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel is being remodeled. Despite what was said about the hours of construction, the workers started much earlier than announced and were very noisy. The gym is also very difficult to access and needs an update too. Otherwise loved the hotel and will return.
Stayed 2 nights in May 2024

8/10 Good

SOLI

Liked: Staff & service, property conditions & facilities
The location of
Stayed 4 nights in May 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the outside of the hotel, and inside, were under construction, so there was some noise and construction debris on our floor, though the workers had it all cleaned up by the end of the day. The breakfast buffet was not the best I've had (dried out hashbrowns, potatoes chronically almost gone), though it was still very decent. The room was elegant and comfortable, and the staff super helpful, especially the concierges, who were very friendly and helpful and directed us to some excellent nearby restaurants.
Stayed 3 nights in May 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was professional and friendly. Beautiful dining area with a nice breakfast buffet and variety of menu options, including vegetarian. Rooms are newly done and beautiful - included thoughtful details such as lighting options to brighten or dim areas of the room. Great shower with the exception that because it was partially open, excess water was flowing to the outside and needed extra towels on the floor to absorb. Great stay.
Stayed 3 nights in May 2024

10/10 Excellent

Mandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La primera vez que me alojé aqui el desayuno se me hizo excelente. Esta vez siento que no estaba ni cerca. Pero los cuartos estan recien remodelados, muy bonitos. El aire acondicionado es un poco complicado, si deberian informar como manejarlo a tus acomodo al llegar.
Stayed 2 nights in May 2024