2/10 Terrible
Carlos
Traveled with family
Nov 23, 2024
Disliked: Property conditions & facilities, room comfort
The sheets were not changed black spots, in the sheets, pillow cases look like people ate on top of them. When i told the night person about the sheets he said ok and gave them to me. Then i went back down to tell them the pillowcases wasn't clean too he said he was coming to see the room. He seen the items i was talking about was dirty he looked and agree. The next morning we was coming back in from visiting son at Fort Sill they were cleaning other rooms so the guy that was cleaning rooms asked did we need anything we said some fresh towels. But he said changes sheets and covers. Manager comes down and starts yelling at us saying he's not changing sheets everyday. When nobody asked for sheets that morning i just looked at the manager but he got in to a yelling match about sheets we didn't ask for. So after he left my wife thought about it and went back down there and talked to him he was still yelling after guy said we said only towels the manager wife had to calm manager down he still yelling
Carlos
Stayed 3 nights in Nov 2024