Gaylord Palms Resort & Convention Center

4.0 star property
Family-friendly 4-star hotel near Epcot®

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gaylord Palms Resort & Convention Center

Front of property
Interior detail
Exterior
3 outdoor pools, cabanas (surcharge), pool umbrellas
Interior detail

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Laundry

Explore the area

Map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Old Town
    2 min drive
  • Fun Spot America
    3 min drive
  • Celebration Golf Club
    5 min drive
  • Orlando, FL (MCO-Orlando Intl.)
    28 min drive

Room options

Room, 2 Queen Beds, Tower

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Park View, Tower

  • 410 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Tower (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Park View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony (Atrium View)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Tower (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Atrium View)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony (Emerald Bay, Main Atrium View)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Emerald Bay)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Main Atrium View)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Park View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Emerald Bay)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom

  • 831 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Main Atrium View)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Emerald Bay, Main Atrium View)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 625 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Kissimmee

In suburbs.At this Kissimmee hotel, you'll be within 3 miles (5 km) of Celebration Golf Club and 6 miles (10 km) of Disney Springs™. Also within 9 miles (15 km) are Epcot® and Disney's Animal Kingdom® Theme Park.

What's nearby

  • Old Town - 2 min drive
  • ESPN Wide World of Sports - 7 min drive
  • Disney Springs™ - 10 min drive
  • Epcot® - 14 min drive
  • Disney's Animal Kingdom® Theme Park - 18 min drive

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪World Food Trucks - ‬2 min drive
  • ‪World Showcase of Flavors Food Truck - ‬20 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Gaylord Palms Resort & Convention Center

Family-friendly 4-star hotel near Epcot®
Gaylord Palms Resort & Convention Center offers its guests a full-service spa, a complimentary water park, 3 outdoor swimming pools, and 2 spa tubs. There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 406660 square feet (37780 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the family-friendly Gaylord Palms Resort & Convention Center. A roundtrip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Kissimmee hotel is smoke free.

  • 1718 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 406660 sq ft of conference space
  • 37780 sq m of conference space
  • Built in 2002
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • Free theme park shuttle
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: WiFi (USD 14.99 per day)

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service
  • Self parking on site (USD 38 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 25.50 for adults and USD 10 to 25.50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park
  • Full-service spa
  • Health club
  • Lazy river
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.50 for adults, and USD 10.00 to 25.50 for children
  • Fee for in-room wireless internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Frequently asked questions

How close is Gaylord Palms Resort & Convention Center to the airport?

Gaylord Palms Resort & Convention Center is 8.1 mi (21-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Gaylord Palms Resort & Convention Center?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Gaylord Palms Resort & Convention Center on Dec 23, 2024 start from $299.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gaylord Palms Resort & Convention Center have an airport shuttle?

Gaylord Palms Resort & Convention Center offers an airport shuttle.

How close is Gaylord Palms Resort & Convention Center to the beach?

This hotel is 7.2 mi (11-min drive) from Beachcomber Beach.

Does Gaylord Palms Resort & Convention Center offer free breakfast?

Free breakfast isn’t offered at Gaylord Palms Resort & Convention Center, but cooked-to-order breakfast is offered for a fee of between USD 10.00 and 25.50 for adults, USD 10.00 and 25.50 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Gaylord Palms Resort & Convention Center?

No, there is no casino at this hotel.

What time is check-in at Gaylord Palms Resort & Convention Center?

Check-in start time: 4 PM; Check-in end time: 4 AM.

Is there free parking at Gaylord Palms Resort & Convention Center?

Free parking is not available at this hotel. Self parking is available for USD 38 per night, and valet parking for USD 50 per day.

Does Gaylord Palms Resort & Convention Center have a pool?

Gaylord Palms Resort & Convention Center features 3 outdoor pools and a children's pool.

Does Gaylord Palms Resort & Convention Center have a restaurant?

There are 6 onsite restaurants, offering options like Mediterranean cuisine and brunch.

Does Gaylord Palms Resort & Convention Center have a spa?

This hotel has a spa, which features aromatherapy, body scrubs, and reflexology.

How close is Gaylord Palms Resort & Convention Center to downtown Kissimmee?

Gaylord Palms Resort & Convention Center is 8 mi away from Kissimmee.

Gaylord Palms Resort & Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 741 out of 1055 reviews" "
Rating 8 - Good. 137 out of 1055 reviews" "
Rating 6 - Okay. 76 out of 1055 reviews" "
Rating 4 - Poor. 48 out of 1055 reviews" "
Rating 2 - Terrible. 53 out of 1055 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atrium is perfect and family friendly!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Luz

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the services and cleaness. And great for families. Parking is the onlt thing should not be charged if you are staying as a guest and already paying top prices. Overall all great.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful property!! The gentlemen at the front desk was so nice and gave us a great room that was close to the perfect amenities for my toddler such as the cafe and pool area. We also got a wonderful room with a balcony that overlooked the gorgeous greenery that the Gaylord has on the interior of the property! The food poolside was incredible! The pool was so kid friendly and warm as well! I will certainly be back!
Stayed 1 night in Sep 2024

10/10 Excellent

Yovanka, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful well taken care of property and room, on the high end but you can have fun getting lost in there
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Property
Great customer service and a beautiful property. Small issue with ants in our room, but we were able to be moved to another room. Not an easy shuttle service to Disney so be prepared to Uber. Additional charge to use a cart to unload your items to your room. Also, room comes with 4 passes to the pool. Additional passes are $50 regardless of your room type - even for a kid if they are +36”. Food at all of the restaurants is top notch!
Stayed 2 nights in Sep 2024

10/10 Excellent

eric, south miami

I love it
Stayed 2 nights in Sep 2024

6/10 Okay

Crystle

Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

young

Disliked: Cleanliness, property conditions & facilities
dirty room emerald bay 4432
Stayed 2 nights in Jul 2024

4/10 Poor

Young

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
it only takes one bad experience to drive people away. This is our third visit, and i am pretty disappointed at the quality/cleanliness of our room this time. The carpet had bubble gum stuck to it, looked very very old. Furnitures had dusty legs/feet, so cleaning crews didn't do a very good job. The safety bar in the shower had a ring that was loose, and there was moldy stuff underneath it. Is it not habitable? no, but i didn't get a very clean vibe from this particular stay, and once you see the dirtiness of the room, you start tiptoing around the room. I kept my flip flops on the whole time because i didn't feel that it was clean enough. I should have asked for a new room, but our stuff was already all open, laid out and organized, so i didn't bother. Emerald bay room 4432 is where we stayed.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Katherine, Miami

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Randy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

MAIRIM

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful 😍
Stayed 3 nights in Aug 2024

10/10 Excellent

Ellie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

8/10 Good

Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Aug 2024

10/10 Excellent

Maibelys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yadira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome, the room was excellent, the view was a deeam.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raul J

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pool service
Dont bother paying for chairs at the pool. We payed for premium seating for 3 days and every day we noticed people sitting in reserved seating without paying for it, they issue rist bands and the people didn't have the wrist bands which were white. big waste of money if you ask me
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing water park and pool area. Kids had a blast!
Stayed 2 nights in Aug 2024

8/10 Good

Mosart

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff are great! Now the cons: The price is not the price. Be ready to double your rate with every kind of fee they can throw at you. Water park is always closed. Common area is beautiful, but half of it was closed for a private party. Just feels like we paid full price for limited access. We will still give it another try. It’s a nice place.
Stayed 2 nights in Aug 2024