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Gaylord Palms Resort & Convention Center

4.0 star property
Family-friendly 4-star hotel near Epcot®

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Gaylord Palms Resort & Convention Center

Front of property
Interior detail
Property amenity
Interior detail
Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking available

Explore the area

Map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Old Town
    ‪2 min drive‬
  • Fun Spot America
    ‪3 min drive‬
  • Celebration Golf Club
    ‪5 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Tower (View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Tower (View)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View, Tower

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Park View, Tower

  • 410 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Tower (Mobility Accessible, Roll-in Shower)

  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Park View, Tower (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Park View, Tower (Mobility Accessible, Roll-in Shower)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Atrium View)

View from property

Room, 1 King Bed, Balcony (Atrium View)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Tower (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Tower (Hearing Accessible)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Atrium View)

View from property

Room, 2 Queen Beds, Balcony (Atrium View)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Emerald Bay, Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Emerald Bay, Main Atrium View)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Emerald Bay)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed (Emerald Bay)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • 407 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Main Atrium View)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Park View, Tower (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Park View, Tower (Hearing Accessible)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Emerald Bay)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds (Emerald Bay)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom

  • 831 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Main Atrium View)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds (View)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Emerald Bay, Main Atrium View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Emerald Bay, Main Atrium View)

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (View)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed (View)

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 1 Bedroom

  • 625 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Kissimmee

In suburbs.At this Kissimmee hotel, you'll be within 3 miles (5 km) of Celebration Golf Club and 6 miles (10 km) of Disney Springs™. Also within 9 miles (15 km) are Epcot® and Disney's Animal Kingdom® Theme Park.

What's nearby

  • Old Town - 2 min drive
  • ESPN Wide World of Sports - 7 min drive
  • Disney Springs™ - 10 min drive
  • Epcot® - 14 min drive
  • Disney's Animal Kingdom® Theme Park - 18 min drive

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪World Food Trucks - ‬2 min drive
  • ‪World Showcase of Flavors Food Truck - ‬20 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Gaylord Palms Resort & Convention Center

Family-friendly 4-star hotel near Epcot®
Gaylord Palms Resort & Convention Center offers its guests a full-service spa, a water park (surcharge), 3 outdoor swimming pools, and 2 spa tubs. There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 406660 square feet (37780 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the family-friendly Gaylord Palms Resort & Convention Center. Parking is available for a fee. A complete renovation of Gaylord Palms Resort & Convention Center was completed in January 2025.

This 4-star Kissimmee hotel is smoke free.

  • 1718 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 406660 sq ft of conference space
  • 37780 sq m of conference space
  • Built in 2002
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 38 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Frequently asked questions

How close is Gaylord Palms Resort & Convention Center to the airport?

Gaylord Palms Resort & Convention Center is 8.1 mi (21-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Gaylord Palms Resort & Convention Center?

As of Feb 1, 2025, prices found for a 1-night stay for 2 adults at Gaylord Palms Resort & Convention Center on Feb 26, 2025 start from $299.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gaylord Palms Resort & Convention Center have an airport shuttle?

Gaylord Palms Resort & Convention Center offers an airport shuttle.

Does Gaylord Palms Resort & Convention Center offer free breakfast?

Free breakfast isn’t provided at Gaylord Palms Resort & Convention Center, but buffet breakfast is offered for a fee of USD 35 for adults and USD 17 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Gaylord Palms Resort & Convention Center?

No, there is no casino at this hotel.

What time is check-in at Gaylord Palms Resort & Convention Center?

Check-in start time: 4 PM; Check-in end time: 4 AM.

Is there free parking at Gaylord Palms Resort & Convention Center?

Free parking is not available at this hotel. Self parking is available for USD 38 per night, and valet parking for USD 50 per day.

Does Gaylord Palms Resort & Convention Center have a pool?

Gaylord Palms Resort & Convention Center features 3 outdoor pools and a children's pool.

Does Gaylord Palms Resort & Convention Center have a restaurant?

There are 6 onsite restaurants, offering options like Mediterranean cuisine and brunch.

Does Gaylord Palms Resort & Convention Center have a spa?

This hotel has a spa, which features facials, body scrubs, and body wraps.

How close is Gaylord Palms Resort & Convention Center to downtown Kissimmee?

Gaylord Palms Resort & Convention Center is 8 mi away from Kissimmee.

Gaylord Palms Resort & Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 768 out of 1080 reviews" "
Rating 8 - Good. 141 out of 1080 reviews" "
Rating 6 - Okay. 74 out of 1080 reviews" "
Rating 4 - Poor. 47 out of 1080 reviews" "
Rating 2 - Terrible. 50 out of 1080 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel, North Bay Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect 👌
Stayed 1 night in Oct 2024

10/10 Excellent

Yoandry

Stayed 2 nights in Oct 2024

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Thialos

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a stay at the Gaylord Palms Resort to celebrate my 20th anniversary, expecting a luxurious experience. Unfortunately, it was anything but. From the start, I encountered serious issues that took away from what was supposed to be a special occasion. First, I found a roach in my bedroom, which made me question the cleanliness of the entire room. As if that wasn’t bad enough, there was no hot water in the shower—a basic amenity you’d expect from any hotel, let alone a high-end resort. To make matters worse, I couldn’t reach the front desk through the room phone, leaving me feeling stranded and unsupported. Despite the beautiful property and amenities, the quality of my stay was significantly diminished by these issues. The Gaylord Palms Resort needs to prioritize cleanliness, functional room amenities, and reliable communication with their guests. I hope they address these issues for future guests, but sadly, it spoiled what should have been a wonderful anniversary celebration.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Stayed 3 nights in Sep 2024

6/10 Okay

john

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Yinet, Miami

Stayed 2 nights in Sep 2024

10/10 Excellent

Lisbeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the place
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Anelisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a beautiful place
Stayed 1 night in Oct 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
So awesome
Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Resort & Location
Beautiful property with top notch amenities.
Stayed 1 night in Oct 2024

8/10 Good

Bruno

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Is ok
Stayed 1 night in Sep 2024

10/10 Excellent

Belcida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Stayed 1 night in Aug 2024

10/10 Excellent

Yeily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience! My only suggestion is that they go back to having a pool just for adults.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a mix up first night but the young lady at the desk was amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Yenny

Stayed 2 nights in Aug 2024

10/10 Excellent

Zoraida

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia

Stayed 1 night in Aug 2024

10/10 Excellent

Yinet, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2024