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Sheraton Maui Resort & Spa

4.0 star property
4-star beachfront resort near Kaanapali Beach

Choose dates to view prices

Photo gallery for Sheraton Maui Resort & Spa

Meeting facility
Property amenity
View from property
In-room safe, desk, blackout drapes, iron/ironing board
5 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Hot Tub

Explore the area

Map
2605 Kaanapali Pkwy, Lahaina, HI, 96761
  • Kaanapali Beach
    ‪3 min walk‬
  • May's Beach
    ‪7 min walk‬
  • Black Rock
    ‪9 min walk‬
  • Kapalua, HI (JHM-West Maui)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Ocean View, Beachfront

Suite, 1 Bedroom, Ocean View, Beachfront | Beach | On the beach, scuba diving, snorkeling

Suite, 1 Bedroom, Ocean View, Beachfront

  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed (View)

  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

  • 416 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

Room, 1 King Bed, Non Smoking, Oceanfront | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Oceanfront

  • 355.8 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking, Oceanfront

  • 340 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Oceanfront

Room, 1 King Bed, Oceanfront | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Oceanfront

  • 416 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Oceanfront

Room, 2 Double Beds, Oceanfront | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Oceanfront

  • 416 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Non Smoking, Ocean View

Suite, 1 Double Bed, Non Smoking, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Double Bed, Non Smoking, Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Living room | 50-inch LCD TV with cable channels, TV, foosball

Suite, 2 Double Beds, Non Smoking

  • 667 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Resort View

  • 340 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Resort View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking, Resort View

  • 340 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Partial Ocean View

  • 340 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Ocean View

  • 340 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking, Ocean View

  • 340 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 416 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Non Smoking, Lanai

Premium Room, Non Smoking, Lanai | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, Non Smoking, Lanai

  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living room | 50-inch LCD TV with cable channels, TV, foosball

Suite, 1 King Bed, Non Smoking

  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking

  • 854 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking

  • 1600 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Combined shower/tub, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Oceanfront

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Resort View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Resort View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Resort View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Ocean View (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Resort View (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Partial Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

The Westin Maui Resort & Spa, Ka'anapali

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (702)
The price is $705
per night
$889 total
includes taxes & fees
Mar 19 - Mar 20
The Westin Maui Resort & Spa, Ka'anapali

About the neighborhood

Kaanapali

On the beach.Within a 10-minute walk of this Kaanapali resort, you'll find Kaanapali Beach and Black Rock. Also, May's Beach is within half a mile (1 km) and Whalers Village is within 2 miles (3 km).
View more Resorts in KaanapaliOpens in a new window

What's nearby

  • Kaanapali Beach - 3 min walk - 0.2 miles
  • Black Rock - 9 min walk - 0.5 miles
  • Whalers Village - 12 min walk - 0.7 miles
  • Kaanapali Golf Courses - 16 min walk - 0.9 miles
  • Kaanapali Kai Course at Kaanapali Golf Resort - 17 min walk - 0.9 miles

Getting around

  • Kahului Airport (OGG) - 51 min drive

Restaurants

  • ‪Monkeypod Kitchen by Merriman - ‬12 min walk
  • ‪Leilani's on the Beach - ‬11 min walk
  • ‪Hula Grill Kaanapali - ‬10 min walk
  • ‪Island Vintage Coffee - ‬10 min walk
  • ‪Häagen-Dazs - ‬9 min walk

About this property

Sheraton Maui Resort & Spa

4-star beachfront resort near Kaanapali Beach
Sheraton Maui Resort & Spa offers its guests a full-service spa, outdoor tennis courts, and a lazy river. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free wired Internet.

A 24-hour business center and 12 meeting rooms are available. Event space at this resort measures 42307 square feet (3930 square meters) and includes conference space. An outdoor pool, a hot tub, and a 24-hour fitness center are also featured at the family-friendly Sheraton Maui Resort & Spa. For a fee, parking is available.

This 4-star Kaanapali resort is smoke free.

  • 508 guestrooms or units
  • 6 levels
  • 6 buildings
  • 5 dining venues
  • 3 bars or lounges
  • 42307 sq ft of conference space
  • 3930 sq m of conference space
  • Built in 1963
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to lanais. 50-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle
  • Secured, covered self parking on site (USD 39 per night)
  • Secured, covered valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Foosball table
  • Full-service spa
  • Games
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 57.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 39 per night (in/out privileges)
  • Covered valet parking fee: USD 49 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 069-973-6064-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Frequently asked questions

How close is Sheraton Maui Resort & Spa to the airport?

Sheraton Maui Resort & Spa is 4.6 mi (19-min drive) away from the West Maui Airport (JHM) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Maui Resort & Spa?

As of Mar 5, 2025, prices found for a 1-night stay for 2 adults at Sheraton Maui Resort & Spa on Mar 14, 2025 start from $594.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Maui Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Sheraton Maui Resort & Spa.

How close is Sheraton Maui Resort & Spa to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Sheraton Maui Resort & Spa offer free breakfast?

Sheraton Maui Resort & Spa does not offer free breakfast.

Is there a casino at Sheraton Maui Resort & Spa?

No, there is no casino at this resort.

What time is check-in at Sheraton Maui Resort & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sheraton Maui Resort & Spa?

Free parking is not available at this resort. Self parking is available for USD 39 per night, and valet parking for USD 49 per night.

Does Sheraton Maui Resort & Spa have a pool?

Sheraton Maui Resort & Spa features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Sheraton Maui Resort & Spa have a restaurant?

There are 5 onsite restaurants, offering options like ocean views and a beachfront location.

Does Sheraton Maui Resort & Spa have a spa?

This resort has a spa, which features prenatal massages, facials, and body wraps.

How close is Sheraton Maui Resort & Spa to downtown Kaanapali?

Sheraton Maui Resort & Spa is 0.9 mi away from Kaanapali.

Sheraton Maui Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 512 out of 1005 reviews
Rating 8 - Good. 247 out of 1005 reviews
Rating 6 - Okay. 135 out of 1005 reviews
Rating 4 - Poor. 60 out of 1005 reviews
Rating 2 - Terrible. 51 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gustavo, saint paul

Stayed 5 nights in Dec 2024

10/10 Excellent

Ana Maria Espinosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views of Black Rock and Kaanapali Beach from our balcony. Beautiful sunsets. The best snorkeling is at Black Rock. We saw a dozen spotted rays, lots of turtles, and hundreds of fish in the coral reef past the diving rocks. Walk to Whaler's Village for dining and shopping. The best resort on the best beach!
Stayed 6 nights in Oct 2024

10/10 Excellent

Rehana

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Aaron

Stayed 5 nights in Oct 2024

10/10 Excellent

Arun F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect place to end our vacation. Staff were truly outstanding!
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Stayed 2 nights in Nov 2024

10/10 Excellent

Holly Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Ashlyn Vy

Traveled with family
Liked: Property conditions & facilities
I stayed in Sheraton Maui Resort & Spa for 3 nights. The second day, they forgot to clean up my room. I called one time at 3pm and they told me they will come a few mins. But I waited that until 5:45pm nobody showed up to clean my room. So, I must go to the front desk to request service my room. The hotel room is not cheap and I must pay the service fee but I can not believe that they forgot to clean up my room. I think you should improve your service. Thank you! Ashlyn Dang
Stayed 3 nights in Nov 2024

10/10 Excellent

Cynthia, lafayette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one very friendly, easy to get around very clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Lyudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not a fan of writing all sorts of reviews, but in this case I want to share my impressions from the point of view of an elderly person: amazing attitude towards us from the first to the last moment, thank you dear Irene and Ivy for doing above and beyond to upgrade us to the most comfortable room, taking into account our needs. Thank you dear Betty! thanks to you our room sparkled with cleanliness and freshness! for providing us with everything we needed! For those who like to swim and snorkel in sea water: amazing! crystal clear water with striped fishes and turtles that are not afraid of people! sandy beach and sandy bottom, convenient to get in and out - important if you are over 65.. Unlimited beach towels. For pool lovers: great! a lot of sun loungers, the pool is large and has different depths: gradually up to 1.5m and up to 2.5m, which is great for tall people. The water is always fresh and clean. Complementary Trolley bus will take you to the Whaler Village for shopping and to visit restaurants or to buy food in the ABC stores. With UBER about $10 to Safeway. From and to the airport about 45 min, UBER $82-$92. Finally: we had a great vacation, and of course we are already planning to come to our Sheraton next May!
Stayed 12 nights in Oct 2024

10/10 Excellent

liu

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Aug 2024

10/10 Excellent

Veronica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Bernadette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a relaxing stay at the Sheraton Maui, the resort is clean and staff are friendly. Shopping and other restaurants are walking distance.
Stayed 5 nights in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My problem is with Expedia. Expect a call soon.
Stayed 8 nights in Oct 2024

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Sasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nicely located among other nice resorts. Beautiful views of the beach and of the island of Lanai and Molokai.
Stayed 4 nights in Oct 2024

4/10 Poor

Doug

Stayed 8 nights in Oct 2024

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were spendid and the views spectacular. However, I wish there were sliding screen doors so we could enjoy the island breeze in our room and more than 2 fire pits on the grounds.
Stayed 3 nights in Oct 2024

6/10 Okay

Jason

Disliked: Staff & service
Beach was great.
Stayed 4 nights in Oct 2024

8/10 Good

Holly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 6 nights in Oct 2024

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place

4/10 Poor

Audrey

Disliked: Cleanliness, staff & service
Staff reluctant to help with directions, rooms poorly cleaned and overall not friendly or welcoming
Stayed 7 nights in Oct 2024