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Hyatt Regency Maui Resort & Spa

4.0 star property
Beachfront resort near Kaanapali Beach

Choose dates to view prices

Photo gallery for Hyatt Regency Maui Resort & Spa

6 outdoor pools, cabanas (surcharge), pool umbrellas
On the beach, beach towels
Couples treatment rooms, body treatments, aromatherapy
Exterior
On the beach, beach towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet friendly
  • Housekeeping
  • Parking available

Explore the area

Map
200 Nohea Kai Dr, Lahaina, HI, 96761
  • Drums of the Pacific Lū‘au
    ‪1 min walk‬
  • Kaanapali Beach
    ‪3 min walk‬
  • Shoreline Snuba
    ‪8 min walk‬
  • Kapalua, HI (JHM-West Maui)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Mountain View (Golf)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Mountain View (Golf)

  • 451 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Exterior

Room, 2 Queen Beds

  • 451 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Partial Ocean View

  • 451 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Exterior

Room, 1 King Bed with Sofa bed

  • 451 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Mountain View

  • 451 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Oceanfront

  • 451 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Suite, Ocean View

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Oceanfront

  • 451 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Ocean View

  • 451 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 451 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Suite, Oceanfront

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite (Ocean)

Deluxe Suite (Ocean) | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite (Ocean)

  • 908 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Ocean View

  • 451 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower) | Bathroom | Hair dryer, bathrobes, slippers, towels

Room, 1 King Bed, Accessible (Shower)

  • 451 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hair dryer, bathrobes, slippers, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 451 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Ocean View, Corner

Room, 1 King Bed with Sofa bed, Ocean View, Corner | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Ocean View, Corner

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed, Partial Ocean View (Club Access)

Hair dryer, bathrobes, slippers, towels

Club Room, 1 King Bed with Sofa bed, Partial Ocean View (Club Access)

  • 451 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Partial Ocean View (Club Access)

View from room

Club Room, 2 Queen Beds, Partial Ocean View (Club Access)

  • 451 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed with Sofa bed, Oceanfront (Club Access)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed with Sofa bed, Oceanfront (Club Access)

  • 451 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Oceanfront (Club Access)

Hair dryer, bathrobes, slippers, towels

Club Room, 2 Queen Beds, Oceanfront (Club Access)

  • 451 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

The Westin Maui Resort & Spa, Ka'anapali

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (689)
The price is $554
per night
$711 total
includes taxes & fees
Mar 8 - Mar 9
The Westin Maui Resort & Spa, Ka'anapali

About the neighborhood

Lahaina

On the beach.You'll be within half a mile (1 km) of Kaanapali Beach and 2 miles (3 km) of Whalers Village with a stay at this Kaanapali resort. Drums of the Pacific Lū‘au and Shoreline Snuba are also within half a mile (1 km).
View more Resorts in LahainaOpens in a new window

What's nearby

  • Kaanapali Beach - 3 min walk
  • Kaanapali Golf Courses - 13 min walk
  • Kaanapali Kai Course at Kaanapali Golf Resort - 14 min walk
  • Whalers Village - 16 min walk
  • Black Rock - 4 min drive

Getting around

  • Kahului Airport (OGG) - 52 min drive

Restaurants

  • ‪Monkeypod Kitchen by Merriman - ‬15 min walk
  • ‪Leilani's on the Beach - ‬15 min walk
  • ‪Hula Grill Kaanapali - ‬16 min walk
  • ‪Island Vintage Coffee - ‬13 min walk
  • ‪Häagen-Dazs - ‬14 min walk

About this property

Hyatt Regency Maui Resort & Spa

Beachfront resort near Kaanapali Beach
As a guest of Hyatt Regency Maui Resort & Spa, you'll find a full-service spa, a golf course, and 6 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A children's pool, a health club, and a hot tub are also featured at the business-friendly Hyatt Regency Maui Resort & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this Kaanapali resort.

  • 810 guestrooms or units
  • 9 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Hyatt Regency Maui Resort & Spa offers 810 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, and hair dryers.

This Kaanapali resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, German, Japanese, Korean, Spanish

Property amenities

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 36 to 36 for adults and USD 14 to 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 36-hole golf course
  • 6 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Due to renovations, the property's swimming pool's swim-through cave zone and Grotto Bar are not available until further notice.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 57.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 36 to 36 for adults, and USD 14 to 14 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 20 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt Maui
Hyatt Maui Regency
Hyatt Regency Maui
Hyatt Regency Maui Lahaina
Hyatt Regency Maui Resort
Hyatt Regency Maui Resort Lahaina
Hyatt Resort Maui
Maui Hyatt
Maui Hyatt Regency Resort
Regency Hyatt Maui
Hyatt Lahaina
Hyatt Regency Lahaina
Hyatt Regency Maui Hotel Lahaina
Hyatt Regency Maui Resort And Spa Lahaina
Hyatt Regency Maui Resort Spa

Frequently asked questions

How close is Hyatt Regency Maui Resort & Spa to the airport?

Hyatt Regency Maui Resort & Spa is 4.4 mi (18-min drive) away from the West Maui Airport (JHM) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Maui Resort & Spa?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Maui Resort & Spa on Feb 24, 2025 start from $511.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Maui Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Hyatt Regency Maui Resort & Spa.

How close is Hyatt Regency Maui Resort & Spa to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Hyatt Regency Maui Resort & Spa offer free breakfast?

Free breakfast isn’t offered at Hyatt Regency Maui Resort & Spa, but buffet breakfast is offered for a fee of between USD 36 and 36 for adults, USD 14 and 14 for children. It's available every day from 6:30 AM to 11 AM.

Is there a casino at Hyatt Regency Maui Resort & Spa?

No, there is no casino at this resort.

What time is check-in at Hyatt Regency Maui Resort & Spa?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt Regency Maui Resort & Spa?

Free parking is not available at this resort. Self parking is available for USD 25 per night, and valet parking for USD 40 per night.

Does Hyatt Regency Maui Resort & Spa have a pool?

Hyatt Regency Maui Resort & Spa features 6 outdoor pools and a children's pool.

Does Hyatt Regency Maui Resort & Spa have a restaurant?

There are 4 onsite restaurants, offering options like American cuisine, a poolside location, and happy hour.

Does Hyatt Regency Maui Resort & Spa have a spa?

This resort has a spa, which features hot stone massages, mani/pedis, and aromatherapy.

How close is Hyatt Regency Maui Resort & Spa to downtown Kaanapali?

Hyatt Regency Maui Resort & Spa is 1.5 mi away from Kaanapali.

Hyatt Regency Maui Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1006 reviews
Rating 8 - Good. 159 out of 1006 reviews
Rating 6 - Okay. 63 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Jong W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to hang out walk to the mall
Stayed 5 nights in Nov 2024

8/10 Good

Alyson

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were disappointed to see the pools closed almost the entire time during our stay. Overall a nice place to stay and the people there were wonderful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly especially Ester we loved having breakfast buffet. Andy at the bar was fun to be around and Jeff at the front desk was extremely pleasant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you could possibly need was available
Stayed 7 nights in Nov 2024

10/10 Excellent

Trent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very hospitable. There was some construction going on but that’s really no fault
Stayed 3 nights in Nov 2024

10/10 Excellent

Zachary

Stayed 7 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Hands down the nicest place I have ever stayed. It was hard to leave the resort it was so beautiful. The grounds were immaculate, the staff were very kind and there were so many things to do on the property. I loved all of the animals on the property and that you could walk right out to the beach and snorkel with turtles. This place is pricey but if you have the money or want to splurge for a special occasion it is worth it.
Stayed 6 nights in Oct 2024

2/10 Terrible

Andrew

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Resort did not share with us that the grotto is completely under construction extremely disappointed. As well as other areas. Our relatives at Marriott next door were promptly notified before hand of current renovations going on.
Stayed 1 night in Nov 2024

8/10 Good

Tanya Janette

Stayed 7 nights in Sep 2024

10/10 Excellent

Bianca Christine

Stayed 5 nights in Oct 2024

8/10 Good

Lisa N, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were all very nice and accommodating
Stayed 4 nights in Oct 2024

6/10 Okay

Philip

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Old outdate property - My last visit with this property was 15 years ago and the property hadn’t changed much. Unfortunately, they’ve done nothing to keep the property updated and the level of customer service was poor. Definitely won’t go back
Stayed 3 nights in Oct 2024

10/10 Excellent

Marlisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 5 nights in Jul 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
I went with my family of 9 to Maui the week of Oct 21-27. At first we did not know where to stay as all the hotels appeared to offer the same services. But then we decided to give Hyatt a chance. I am so glad we did! Not only was the hotel in extremely well condition, but staff was very friendly and attentive. The rooms were well serviced. One thing I always appreciate is having a comfortable bed. The beds at the Hyatt were very comfortable. Our view from the hotel was amazing though we did not pay the extra $350 to have beach view. The hotel is located in a multi hotel complex with easy access to the beach and one shopping center. The pools were kept clean. My 3 yr old enjoyed the kiddie pool with the water slide. Overall, great experience. I will stay in this location again when I return!! Thank you very much kind and friendly people at the Hyatt in Maui!!
Stayed 5 nights in Oct 2024

10/10 Excellent

zhenhao

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Oct 2024

10/10 Excellent

Radhesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and nice ambience to refresh and recharge. The buffet breakfast at Swan Court is awesome... the same place also serves the dinner. Great service and overall great resort for family vacation. Next to ocean and beach walk. The beach walk also connects to other restaurants and The Whaler mall on Kaanapali beach.
Stayed 4 nights in Oct 2024

6/10 Okay

Steven Kirk

Traveled with family
Liked: Staff & service
It was good but property lacking as closers were announced months after I booked. The announcement minimized the issue however it was more impactful than the announcement led on to
Stayed 5 nights in Oct 2024

10/10 Excellent

LUCIANO BRISENO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views!
Amazing service and great hotel. There was remodeling of the premises underway but it was still beautiful and very comfortable. Enjoyed every single bit of our stay
Stayed 3 nights in Oct 2024

10/10 Excellent

michael Van

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 7 nights in Oct 2024

10/10 Excellent

Dean

Stayed 8 nights in Sep 2024

8/10 Good

Arcelia, Whittier

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

GARIK, Canoga Park

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Oct 2024