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KC Grande Resort Koh Chang

5.0 star property
5-star beachfront resort near White Sand Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for KC Grande Resort Koh Chang

Exterior
Outdoor wedding area
2 restaurants, breakfast, lunch, dinner served; international cuisine
Pool View Jacuzzi Deluxe - Hillside | View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
1/1 Moo 4, Haad Sai Khao, Ko Chang, Trat, 23170
  • White Sand Beach
    ‪11 min walk‬
  • Pearl Beach
    ‪4 min drive‬
  • Chao Por Koh Chang Shrine
    ‪5 min drive‬
  • Trat (TDX)
    ‪154 min drive‬

Room options

View all photos for Pool View Jacuzzi Deluxe - Hillside

Pool View Jacuzzi Deluxe - Hillside | Minibar, in-room safe, blackout drapes, free WiFi

Pool View Jacuzzi Deluxe - Hillside

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Jacuzzi Deluxe - Hillside

Jacuzzi Deluxe - Hillside | Minibar, in-room safe, blackout drapes, free WiFi

Jacuzzi Deluxe - Hillside

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Garden View Deluxe (Villa)

Garden View Deluxe (Villa) | Minibar, in-room safe, blackout drapes, free WiFi

Garden View Deluxe (Villa)

  • 506 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Paradise Beachfront Villa

Paradise Beachfront Villa | View from room

Paradise Beachfront Villa

  • 581 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Pool Access Jacuzzi Deluxe - Hillside

Pool Access Jacuzzi Deluxe - Hillside | Minibar, in-room safe, blackout drapes, free WiFi

Pool Access Jacuzzi Deluxe - Hillside

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Ocean View Jacuzzi Deluxe - Hillside

Ocean View Jacuzzi Deluxe - Hillside | Minibar, in-room safe, blackout drapes, free WiFi

Ocean View Jacuzzi Deluxe - Hillside

  • 484 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Beachfront Deluxe Villa

Beachfront Deluxe Villa | Minibar, in-room safe, blackout drapes, free WiFi

Beachfront Deluxe Villa

  • 506 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Sea View Grande Suite (Building)

Sea View Grande Suite (Building) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Sea View Grande Suite (Building)

  • 1151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Sea View Grande Deluxe (Building)

Sea View Grande Deluxe (Building) | Minibar, in-room safe, blackout drapes, free WiFi

Sea View Grande Deluxe (Building)

  • 570 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

SYLVAN Koh Chang

Pool
Spa
Kids pool
Waterslide
4.4 out of 5, Excellent, (733)
The price is $200
per night
$241 total
includes taxes & fees
Feb 5 - Feb 6
SYLVAN Koh Chang

About the neighborhood

Ko Chang

Beachfront retreat .You'll find White Sand Beach and Mu Ko Chang National Park within a 15-minute walk of this Ko Chang resort. Pearl Beach and Chao Por Koh Chang Shrine are also within 3 miles (5 km).
View more Resorts in Ko ChangOpens in a new window

What's nearby

  • White Sand Beach - 11 min walk
  • Pearl Beach - 4 min drive
  • Koh Chang Ferry Terminal - 6 min drive
  • Klong Prao Beach - 13 min drive
  • Kai Be Beach - 26 min drive

Getting around

  • Trat (TDX) - 154 min drive

Restaurants

  • ‪ชาวเลซีฟู้ด 2 - ‬2 min drive
  • ‪Buffalo Bill Steak House - ‬13 min walk
  • ‪Sangtawan - ‬12 min walk
  • ‪Oodie's Bar & Restaurant - ‬12 min walk
  • ‪Jinda Resort & Restaurant - ‬10 min walk

About this property

KC Grande Resort Koh Chang

5-star beachfront resort near White Sand Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At KC Grande Resort Koh Chang you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 2 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a sauna.

Smoking is allowed in designated areas at this 5-star Ko Chang resort.

  • 208 guestrooms or units
  • 4 levels
  • 6 buildings
  • 2 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • 3929 sq ft of conference space
  • 365 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
KC Grande Resort Koh Chang offers 208 air-conditioned accommodations with minibars and laptop-compatible safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Ko Chang resort provides complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Languages

Chinese (Mandarin), English, German, Thai

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 4:00 PM on request
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • 3 poolside bars
  • A coffee shop/cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Paddleboard
  • Sauna
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KC Grande Resort Koh Chang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1464 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 3000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: THB 3000 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: THB 1464 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

KC Grande Ko Chang
KC Grande Resort
KC Grande Resort Ko Chang
Kc Grande Resort And Spa
KC Grande
Kc Grande Hotel Koh Chang
Kc Grande Koh Chang
KC Grande Resort Spa

Frequently asked questions

How close is KC Grande Resort Koh Chang to the airport?

KC Grande Resort Koh Chang is 25.8 mi (154-min drive) away from the Trat (TDX) airport, the closest popular airport to the property.

How much does it cost to stay at KC Grande Resort Koh Chang?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at KC Grande Resort Koh Chang on Feb 17, 2025 start from $205.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does KC Grande Resort Koh Chang have an airport shuttle?

KC Grande Resort Koh Chang offers an airport shuttle from 7 AM to 4 PM, on request, for a charge of THB 3000. per vehicle, one-way.

How close is KC Grande Resort Koh Chang to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does KC Grande Resort Koh Chang offer free breakfast?

KC Grande Resort Koh Chang offers free buffet breakfast every day from 6:30 AM to 10:30 AM.

Is there a casino at KC Grande Resort Koh Chang?

No, there is no casino at this resort.

What time is check-in at KC Grande Resort Koh Chang?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at KC Grande Resort Koh Chang?

Free parking is not available at this resort.

Does KC Grande Resort Koh Chang have a pool?

KC Grande Resort Koh Chang features 4 outdoor pools and a children's pool.

Does KC Grande Resort Koh Chang have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, a beachfront location, and ocean views.

Does KC Grande Resort Koh Chang have a spa?

This resort has a spa, which features mani/pedis, body scrubs, and Ayurvedic treatments.

How close is KC Grande Resort Koh Chang to downtown Ko Chang?

KC Grande Resort Koh Chang is 3.6 mi away from Ko Chang.

KC Grande Resort Koh Chang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 923 reviews" "
Rating 8 - Good. 326 out of 923 reviews" "
Rating 6 - Okay. 69 out of 923 reviews" "
Rating 4 - Poor. 22 out of 923 reviews" "
Rating 2 - Terrible. 11 out of 923 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Damian

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jul 2024

6/10 Okay

yariv, neve yarak

Traveled with partner
Liked: Cleanliness, staff & service
The maintenance of the pool is of poor quality, the air conditioner in the room leaks
Stayed 3 nights in Jul 2024

8/10 Good

Greig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was ok, staff very helpful, breakfast, all the food in warmers is nearly cold and the quality of food in general is poor, choice is not great, we changed rooms after 3 nights as the first room was damp and could be a danger to some peoples health, this was on Hillside, also very noisy over there, we had problems late at night, and with only 1 staff on overnight things don't get looked at til next day, pool area great near beach, just on Hillside, all in all stay was ok, its a resort so production line tourists mainly.
Stayed 8 nights in Jun 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A beautiful hotel with pool and breakfast area right by the beach. A mix of travelers from all four corners and that was reflected in the breakfast buffet. Although the western options were a little bit slim, and the fruits available were only the box standard melon, pineapple and dragonfruit… we did discover however that other fruit (could, would) be made available upon request. We stayed on the Hillside with our room having access to the hillside pool. A very nice hotel but it could do with some tlc (e.g. grout is worn, paint flaking, a few missing tiles etc) but nothing too major.
Stayed 6 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very relaxing stay and my only slight complaint was the gecko that was in my room. It would make loud noises at night and the last night I saw it on the ceiling above me. Right the. I felt a cold drop of water on my arm… it wasn’t water, the gecko pooped on me. Well thankfully I have a high tolerance and the facilities are amazing with very friendly staff. Also, get the sports massage if you’re an athlete. It was so intense, but felt amazing afterwards.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mazhar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first trip to Koh Chang. The resort was exactly as described on the website. The staff was very friendly and the breakfast buffet was very tasteful. We were a family of five and took two adjoining villas opening at the beach. We stayed five nights and overall it was a fantastic experience. The only shortcoming was that the Internet service in the villas was a bit choppy but definitely was not a mood spoiler as there was so much to do around us. Definitely recommended for families
Stayed 5 nights in Jun 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter, Vienna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice 4* hotel on the nicest beach of Koh Chang.
Stayed 5 nights in May 2024

8/10 Good

Duncan

Traveled with partner
Liked: Cleanliness, staff & service
No drawers to put your clothes, aircon in poor location with regards to sleeping, glass door and curtains do not open the same side.
Stayed 7 nights in May 2024

2/10 Terrible

Phet

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beach. Had the paradise villa which was very nice in 5106, however they need to trim the big tree out front as you could not see the sea which was a real bummer. Charged me for a premium room but not much of a view, I’m sure they would not use that room for advertising.
Stayed 4 nights in Apr 2024

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 13 nights in Mar 2024

10/10 Excellent

Habib

Liked: Cleanliness, staff & service, property conditions & facilities
All the.thing was good
Stayed 3 nights in Mar 2024

6/10 Okay

Tim

Liked: Room comfort
Mid at best KC
Stayed in large deluxe room with outdoor balcony tub. Arrived one hour past check in (3pm) and still had to wait one hour to check in despite hotel not appearing busy. Room not ready still (baby crib in room when we got there (I dont have a baby). Air conditioner leaked water throughout trip in large pools on the floor and on our hanging clothes. Staff forgot many things daily like water and towels. Received 2 notices on a 5 night trip that limited access to the grounds. They fumigated one day and held a wedding that limited pool, beach and ocean access. Balcony tub not worth it, it was cracked, weathered and dirty. Also, 2nd floor balcony did not provide privacy and fitness room users could look onto your balcony. 2nd floor fitness room blocks most of your sea view from your room. Breakfast was the highlight of the resort. The resort itself could use a refresh. If you do book here, wait for an online deal and stay in the smaller room. Paying for a tub and seeing treadmillers instead of the ocean isnt worth it. You'll save money and maybe your AC wont leak.
Stayed 5 nights in Feb 2024

8/10 Good

Glenn S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach was nice, good breakfast, friendly and helpful staff.
Stayed 4 nights in Jan 2024

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our first time visiting Thailand, we’ve just spent a week at KC Grande Resort & Spa on the island of Koh Chang before heading to Bangkok for the rest of our vacation. We found the resort to be well maintained, very clean, and comfortable. Our ground floor Sea View Grande Deluxe room was spacious and the bed was very comfortable. We appreciated the close proximity to the beach, pool and restaurants. We were provided with free parking for our rented scooter. The daily breakfast buffet offered a wide selection of hot and cold foods, and good coffee. WiFi was mostly reliable, and decently quick, with access everywhere we went on the resort property. We really have no complaints about our stay, but note that lounging chairs on the beach and at the pool are quickly claimed with guest towels early each morning. Without a single exception, the KC Grande staff were friendly, helpful and welcoming. No one was ever hovering around, housekeeping was quick and efficient each day, and the front desk and security personnel were always smiling and ready to assist. Perhaps the best resort experience we’ve had, in terms of the staff interaction. Highly recommended!
Stayed 7 nights in Nov 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Nov 2023

4/10 Poor

Amanda

Traveled with group
Liked: Property conditions & facilities, room comfort
Sadly not what we expected
The Room:Deluxe Garden View Villa-it just looked at the back of another room and the entrance to where all the housekeeping staff kept bedding etc, so it wasn't very private & had no view whatsoever. I was just a room, not a villa, with only a thin screen separating the balcony from the room next door. It was a large room & well decorated, the bathroom was very big. Only mirror was bathroom, could not plug hairdryer in as fixed towel rail was over the plug. Beach:bits of litter on beach which spoilt it somewhat, would not have taken long to clear daily. Service:Reception was chaotic & on the occasions I asked questions, no one was able to help or answer. We had one day where all towels & robes were taken from our room by housekeeping, they were replaced when we called Housekeeping - but that should not happen as from the price list for every item in the room,we know they may have charged us for them. The chaps that drive the golf buggies around were lovely and happy, as were the staff at breakfast. Breakfast: delicious & a great choice. General site: Small bits of rubbish everywhere, these could easily be cleaned up-there was a razor outside our room on the floor the entire time. The biggest issue was the noise from the construction work, if we'd had any idea how extensive it was, we would never have booked. They are building 2 huge buildings & all day from 8am-9pm you could hear very loud construction noise, angle grinders,hammers,diggers-the pool & beach peace ruined.
Stayed 4 nights in Oct 2023

6/10 Okay

Roman, Prague

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It's an OK place to stay, but not great. Pros: - nice beach and beach front pool; - clean room, comfy bed; - great breakfast; - free sauna in the pool area Cons: - it is falling apart in public areas and the ongoing limited renovation won't fix this any time soon. They need way more than that; - there is no territory of the resort as such - small loan next to the pool and that is it. It is not cozy and you don't want to spend time there; - property does not respect own renovation times and schedule. They extended it by 2 weeks after we made the booking. If we knew, we would pick a different option; Manager declined our refund request for the last night - announcement in the room says work will finish at 5 pm but it continued well past 7 pm every day - first 2 nights the floor was fully wet as the room below us had their AC on at all times so the water condensated on the cold floor; - you have to cross the road every time going to the beach or breakfast and back; - Koh Chang island has nothing to offer and we got bored real quick
Stayed 5 nights in Oct 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Construction
Stayed 5 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
K.C. review
Fabulous stay. Everything was first rate.
Stayed 7 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff!
Stayed 8 nights in Aug 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel . Nice staff. Breakfast dissapointing
Lovely hotel. Had a Paradise Beach villa. On the beach front. Lovely room. Beautiful view. Aircon is excellent. Shower good. Bath is fun. Housekeeping is a bit strange. Fold your towels and put them on your bed. Caught out a few times for something to dry myself with because of this. Also the bed is made up with about 8 throw pillows that initially. Looks nice but housekeeping don’t redo them when they do your room, they just let them siton the floor next to the bed . Best to remove these if it’s just for the initial ‘show’. The breakfast is poor. I was really disappointed. The deck outside is kinda useless, should be replaced by the chairs the villas further back have . The deck area was messy with leaves and sand and rarely cleaned . One day we notice they had simply tipped the cigarette ends from the ashtray onto the ground by using the sand hose to clean it . Disgusting! Why did we bother with an ashtray! The sun beds were old and dingy and our particular villa was not positioned well for those. The front and deck of 5105 needs redone. Pool was nice. Staff were very friendly and helpful. The hotel has works being carried out until October . We were told it would make place between 9-5pm, but they were still making a lot of noise at 7pm. Luckily this didn’t get noticed in our room because it was quite far from it but the non Villa rooms will here it very clearly! For the price, this was nice. Breakfast was the biggest disappointment. No Nutella is a bad sign.
Paradise villa room
Paradise villa room
Paradise villa room
Paradise villa room
Stayed 6 nights in Aug 2023