4/10 Poor
Aginel
Oct 16, 2024
Disliked: Amenities
The property was quiet,clean and secure. However from the start I had a few issues with the property. When booking this property it is necessary that you make conversion of the total amount as it showed me a total in one currency and billed me in another currency which caused the total to go up by a little over $200 so be on the lookout for that. Next while at the location it wasn’t any communication from the host upon my arrival which I found odd because from a prior conversation he informed me that he was waiting on my arrival,from I land I never heard from him. The unit I stayed in didn’t have any hot water and I didn’t bother to reach out to the host because I felt as though for the price I paid it could have been better communication and lastly the elevator stopped working for 2 days causing me having to take several flights of stairs to make it to the 5th floor. It was never no communication about the elevator being down and when it would have been fixed. The unit itself was very spacious and clean however for what I paid for the stay I was disappointed in these minor issues that I felt should have never happen and even if it did should have been communicated better to me who was a guest to the island for the first time. I hope that they sort out the issues because the property has the potential for better.
Aginel
Stayed 4 nights in Oct 2024