Ratings based on 313 Guest Reviews
Hear it directly from our travelers
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
by A traveler
Posted Sep 22, 2024 on Expedia
Very quiet and safe hotel, bed was very comfy and well needed after a long day. Receptionist was very friendly also.
Only gripe was that the cleaning staff wanted to get in my room before the check-out time and I was not dre
Comment from Hotel Management
Oct 26, 2024 by La reception, Hotel Management
Cher Client;Merci d'avoir pris le temps de partager avec nous votre expérience client vécut a notre Hôtel.Je vais me faire un plaisir de partager votre commentaire avec tous mes collaborateurs. Je suis sûr que cela leur fera très plaisir car ils s'investissent tous énormément pour satisfaire au mieux nos clients.Cordialement
by A traveler
Posted Aug 9, 2024 on Hotels
Comment from Hotel Management
Sep 14, 2024 by Christelle , Hotel Management
Chèr client , Toute l'équipe vous remercie pour votre séjour ainsi que pour vos retours positifs. Nous constatons que vous avez passé un excellent séjour parmi nous et nous serions heureux de vous accueillir à nouveau. En vous souhaitant une agréable journée. Cordialement Christelle
by A traveler
Posted May 5, 2024 on Hotels
by A traveler
pleasant stay
Posted Aug 11, 2023 on HotelsThe stay was pleasant, the bed was amazing,slept vey well. Sadly the breakfast was disappointing as no plates available and no fresh ham or cheese available 😢
by A traveler from Prague
Posted Jul 7, 2023 on Expedia
We did not like our stay here. Expectations were very modest yet they were not met. Room is tiny, small window , smell in the room is terrible (like there was an alcoholic living for a few months before ), neighbors from above were throwing food down on the street , reception spoke very basic English . But all of the above isn't the main reason for a negative review - it is the short bed. I am 188 cm and my feet were hanging in the air so I could not sleep at all . If you're higher than 185 cm, I recommend you look elsewhere
by A traveler
Was fine once ,a pleasant memory.
Posted May 3, 2023 on HotelsI was booked before and was charged again by property on arrival. Great stuff huh? This place was pleasant in the past but that is history now. You get people slamming bathroom doors above you and wish you slept in your car. Good luck to you.
Comment from Hotel Management
May 14, 2023 by Christelle, Hotel Management
Cher client , Merci d'avoir pris le temps de nous faire part de votre expérience. Nous sommes désolés d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes ; pour cela, nous tenons à vous présenter nos sincères excuses.N'hésitez pas à faire appel à la réception , nous sommes là pour les questions ou demandons des clients .Concernant le paiement ,je vous prie de vous rapprocher du site de réservation .En espérant vous revoir lors de votre prochaine halte, passez une belle journée.Cordialement,
by A traveler
Posted Apr 6, 2023 on Expedia
Bad back for both myself and wife due bed.
Comment from Hotel Management
Apr 7, 2023 by La Réception , Hotel Management
Dear customer,I am sorry to hear that you and your wife experienced discomfort in your backs during your stay at our hotel. We take all feedback from our customers, positive or negative, very seriously as it allows us to continuously improve the quality of our services.We are aware that the quality of the bedding is a crucial element for a comfortable stay, and we are sorry that you found ours inadequate. We will closely examine the situation to determine the cause of your discomfort and make the necessary changes to improve the quality of our bedding.We hope to have the opportunity to welcome you back to our hotel and provide you with a more comfortable stay.Best regards,
by A traveler
Posted Jan 10, 2023 on Hotels
Comment from Hotel Management
Jan 15, 2023 by Christelle, Hotel Management
ChEr client , Toute l'équipe vous remercie pour votre séjour ainsi que pour vos retours positifs. Nous constatons que vous avez passé un excellent séjour parmi nous et nous serions heureux de vous accueillir à nouveau. En vous souhaitant une agréable journée. Cordialement Christelle
by A traveler
Posted Nov 21, 2022 on Hotels
For the money ,you cant beat it.
Comment from Hotel Management
Nov 27, 2022 by Christelle, Hotel Management
283 / 5 000Résultats de traductionDear customer, The whole team thanks you for your stay and for your positive feedback. We can see that you had a great stay with us and we would be happy to welcome you again. Wishing you a pleasant day. Sincerely, Christelle
by A traveler
Okay hotel for the area
Posted Aug 28, 2022 on HotelsWas ok. Ceiling is a bit low so if you do opt for the top bed make sure to duck ! Can’t complain though, 2 rooms and 4 beds for £70 in total.
Comment from Hotel Management
Aug 28, 2022 by Christelle, Hotel Management
Dear Customer,I would like to thank you for your kind note regarding your stay in Moselle at our Hôtel Première Classe Metz Sud Jouy in Les Arches.My colleagues and I hope to welcome you again soon.Good for you,Christelle.