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Grand Hyatt Jeju

5.0 star property
5-star luxury hotel near Nuwemaru Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Jeju

Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
14 restaurants, breakfast, lunch, dinner served; Korean cuisine
Indoor pool, outdoor pool, cabanas (surcharge), pool umbrellas
Suite, 1 King Bed (Diplomat) | Premium bedding, minibar, in-room safe, desk
14 restaurants, breakfast, lunch, dinner served; Korean cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is $179
includes taxes & fees
$163 per night
Dec 4 - Dec 5

Explore the area

Map
12 Noyeon-ro, Jeju City, Jeju, 63082
  • Cheju Halla General Hospital
    8 min walk
  • Paradise Casino
    11 min walk
  • Nuwemaru Street
    12 min walk
  • Jeju (CJU-Jeju Intl.)
    8 min drive

Room options

View all photos for Suite, 1 King Bed, Corner (130-SQM)

Suite, 1 King Bed, Corner (130-SQM) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Corner (130-SQM)

  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Corner (130-SQM)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, Corner (130-SQM)

  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, City View

  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Mountain View

  • 1399 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Twin Beds

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

  • 700 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 700 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand, Suite, 1 King Bed

  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand, Suite, 2 Twin Beds

Grand, Suite, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Grand, Suite, 2 Twin Beds

  • 1399 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Sea View

  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Diplomat)

Suite, 1 King Bed (Diplomat) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Diplomat)

  • 2099 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Mountain View, Corner

Premium bedding, minibar, in-room safe, desk

Suite, 2 Twin Beds, Mountain View, Corner

  • 1399 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Sea View

  • 1399 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Suite, Multiple Beds (Diplomat)

  • Sleeps 4
  • 2 King Beds

View all photos for 65-sqm King Room City View

Premium bedding, minibar, in-room safe, desk

65-sqm King Room City View

  • Sleeps 3
  • 1 King Bed

View all photos for 65-sqm Twin Room Club Access

Lobby

65-sqm Twin Room Club Access

  • Sleeps 3
  • 2 Double Beds

View all photos for 130-sqm Corner Suite Twin

Premium bedding, minibar, in-room safe, desk

130-sqm Corner Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for 65-sqm Twin Room Sea View

Premium bedding, minibar, in-room safe, desk

65-sqm Twin Room Sea View

  • Sleeps 3
  • 2 Double Beds

View all photos for 130-sqm Grand Suite Twin

Premium bedding, minibar, in-room safe, desk

130-sqm Grand Suite Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Suite with Sea View-130-sqm

Lobby

Premier King Suite with Sea View-130-sqm

  • Sleeps 3
  • 1 King Bed

View all photos for 195-sqm Diplomatic Suite King

Lobby

195-sqm Diplomatic Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for 65-sqm King Room

Premium bedding, minibar, in-room safe, desk

65-sqm King Room

  • Sleeps 3
  • 1 King Bed

View all photos for 65-sqm King Room Club Access

Lobby

65-sqm King Room Club Access

  • Sleeps 3
  • 1 King Bed

View all photos for 130-sqm Corner Suite King

Lobby

130-sqm Corner Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for 65-sqm Twin Room City View

Premium bedding, minibar, in-room safe, desk

65-sqm Twin Room City View

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Twin Suite 130-sqm

Lobby

Grand Twin Suite 130-sqm

  • Sleeps 3
  • 2 Double Beds

View all photos for 130-sqm Grand Suite King

Lobby

130-sqm Grand Suite King

  • Sleeps 3
  • 1 King Bed

View all photos for 195-sqm Diplomatic Suite Twin

Separate tub and shower, rainfall showerhead, hair dryer, bathrobes

195-sqm Diplomatic Suite Twin

  • Sleeps 3
  • 2 King Beds

View all photos for 65-sqm Twin Room

Premium bedding, minibar, in-room safe, desk

65-sqm Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Corner Twin Suite with Mountain View-130-sqm

Premium bedding, minibar, in-room safe, desk

Corner Twin Suite with Mountain View-130-sqm

  • Sleeps 3
  • 2 Double Beds

View all photos for 65-sqm King Room Sea View

Premium bedding, minibar, in-room safe, desk

65-sqm King Room Sea View

  • Sleeps 3
  • 1 King Bed

View all photos for 130-sqm Premier Suite King Mountain View

Lobby

130-sqm Premier Suite King Mountain View

  • Sleeps 3
  • 1 King Bed

Similar properties

Room
Lotte City Hotel Jeju
Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1076)
The price is $107
per night
$118 total
includes taxes & fees
Dec 5 - Dec 6
Lotte City Hotel Jeju

About the neighborhood

Jeju City

Heart of Jeju City.With a stay at this Nohyeong-dong hotel, you'll be within half a mile (1 km) of Nuwemaru Street and 2 miles (3 km) of Halla Arboretum. Also, Iho Beach is within 3 miles (5 km) and Dragon Head Rock is within 6 miles (10 km).

What's nearby

  • Paradise Casino - 11 min walk - 0.6 miles
  • Halla Arboretum - 3 min drive - 1.6 miles
  • Dragon Head Rock - 5 min drive - 3.4 miles
  • Dongmun Market - 6 min drive - 3.6 miles
  • Iho Beach - 8 min drive - 2.1 miles

Getting around

  • Jeju Intl. Airport (CJU) - 8 min drive

Restaurants

  • ‪한국맥도날드제주노형점 - ‬1 min walk
  • ‪Lounge 38 - ‬2 min walk
  • ‪GRAND CLUB - ‬2 min walk
  • ‪Cafe 8 & Terrace - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Grand Hyatt Jeju

5-star luxury hotel near Nuwemaru Street
Grand Hyatt Jeju offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 14 restaurants on site, along with a grocery/convenience store. A business center, 8 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3724 square feet (346 square meters) and includes conference space. A children's pool, a spa tub, and a fitness center are also featured at the luxury Grand Hyatt Jeju. Self parking is free.

Smoking is allowed in designated areas at this 5-star Jeju City hotel.

  • 1600 guestrooms or units
  • 38 levels
  • 2 buildings
  • 14 dining venues
  • 3724 sq ft of conference space
  • 346 sq m of conference space
  • Built in 2020
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Grand Hyatt Jeju offers 1600 accommodations with minibars and safes. Beds feature premium bedding. 75-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Jeju City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 60,000 for adults and KRW 30,000 for children
  • 14 restaurants
  • Couples/private dining

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 75-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 60000 for adults and KRW 30000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Frequently asked questions

How close is Grand Hyatt Jeju to the airport?

Grand Hyatt Jeju is 2.1 mi (8-min drive) away from the Jeju Intl. Airport (CJU) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Hyatt Jeju?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Jeju on Dec 1, 2024 start from $174.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hyatt Jeju have an airport shuttle?

Airport shuttle services are not available at Grand Hyatt Jeju.

How close is Grand Hyatt Jeju to the beach?

This hotel is 2 mi (8-min drive) from Iho Beach and 12.4 mi (35-min drive) from Hamdeok Beach. Don't forget your sunscreen!

Does Grand Hyatt Jeju offer free breakfast?

Free breakfast isn’t provided at Grand Hyatt Jeju, but buffet breakfast is offered for a fee of KRW 60000 for adults and KRW 30000 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Grand Hyatt Jeju?

No, there is no casino at this hotel, but Paradise Casino (11-min walk) is nearby.

What time is check-in at Grand Hyatt Jeju?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Grand Hyatt Jeju?

This hotel offers free self parking.

Does Grand Hyatt Jeju have a pool?

Grand Hyatt Jeju features an indoor pool, an outdoor pool, and a children's pool.

Does Grand Hyatt Jeju have a restaurant?

There are 14 onsite restaurants, offering options like Korean cuisine, ocean views, and light fare.

Does Grand Hyatt Jeju have a spa?

This hotel has a spa, which features facials, aromatherapy, and body treatments.

How close is Grand Hyatt Jeju to downtown Jeju City?

Grand Hyatt Jeju is 3.3 mi away from Jeju City.

Grand Hyatt Jeju Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 753 out of 1012 reviews" "
Rating 8 - Good. 131 out of 1012 reviews" "
Rating 6 - Okay. 69 out of 1012 reviews" "
Rating 4 - Poor. 24 out of 1012 reviews" "
Rating 2 - Terrible. 35 out of 1012 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection on the property! Food, service and room were fantastic! Concierge staff was super helpful!!! Would stay again and again.
Stayed 3 nights in Aug 2024

8/10 Good

SOO HYUN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room condition is food. But staff atitude is so rude
Stayed 3 nights in Aug 2024

10/10 Excellent

Gihun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 1 night in Jun 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely slow elevators.
Stayed 3 nights in Jul 2024

10/10 Excellent

JO TAT BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great view and nice room
Stayed 3 nights in Apr 2024

10/10 Excellent

Gwendoline

Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Stayed 4 nights in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic city view although we just booked a normal room. Absolutely clean and big. The area is just a little inconvenient if taking the bus.
Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia, Bradenton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! They have everything you need right here at the hotel! Even a 7 eleven! It was great!
Stayed 3 nights in Jul 2024

10/10 Excellent

Antonius

Stayed 4 nights in Jun 2024

10/10 Excellent

Olayemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel . Large clean rooms with great amenties. Gym was one of the best hotel gyms I’ve seen.
Stayed 3 nights in Jul 2024

6/10 Okay

Tien

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
When we checked in, we noticed that the tables, the walls in the bathrooms weren’t clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Iacovos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Myung Joong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and nice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lilian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and stay. The room was big and spacious and attention to detail to the room decor was impeccable. Overall stay was amazing.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Yibei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are superb. There are an outdoor pool and another indoor pool (heated) which are loved by families, and the indoor pool opens till midnight which is great. The gym is very nice as well with many different equipments (though it would be better if the equipments had been placed further away from each other...). The room is quite big - great for families with kids, and the mattress is very comfy. They provide bath robes and slippers for kids as well. The welcome chocolate and sweets are tasty. The basin in the bathroom drains a bit slowly though. The toothbrush sets are chargeable. Breakfast is not included by default, like many other hotels in Korea. From our experience, the breakfast's food variety is great, and food is well prepared, tasty, and fresh. But ppl may have different opinion on if it worths the $$ cost. We tried the hotel's Korean BBQ restaurant as well. The pork and beef were fresh and tender, quite juicy, on par with the price.. The parking lot has quite a few charging stations for EVs. The front desk staff are able to speak English and there are also Chinese-speaking staff. But we did encounter some communication issues when we called the guest service hotline from the room. The lady who picked up our call was trying hard to understand our inquiry but still could not really get it. At the end she had to say that later she would ask her colleague who could understand English better to call back. It ended up we just called the front desk.
Stayed 6 nights in Jun 2024

8/10 Good

Madhumitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful and pool was nice
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Jun 2024

6/10 Okay

Sooa

Stayed 1 night in Jun 2024

10/10 Excellent

Mikyong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Yibei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4.5 stars. Great location, quite convenient. There are shops and money exchange stores just next to the hotel. Walking distance to streets with many shops, dining places and also the shilla duty free store. Room is huge which surely is a great plus, esp. for families with kids I guess. Customer service is quite friendly. Checkin process was a swift. The food in the buffet restaurant was nice. The basin in the bathroom drains a bit slowly. No bath robe in the room and we need to call to get them. It's great that they provide different languages for customer service, and it will be even nicer if the language proficiency of the call center customer service could have been better. When we called for some inquiries, the lady initially could greet us with no issue but later on could not really understand or answer our inquiry details, and had to tell us that later on other colleagues would call back to help us. Breaksfast is not included by default thus have to pay extra if needed. But that's the same for many other hotels in Korea.
Stayed 1 night in Jun 2024