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W Chicago - City Center

4.0 star property
Beaux Arts hotel near Willis Tower

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for W Chicago - City Center

42-inch plasma TV with cable channels, TV, DVD player
Serves breakfast, lunch, and dinner
Serves breakfast, lunch, and dinner
Serves breakfast, lunch, and dinner
42-inch plasma TV with cable channels, TV, DVD player

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Breakfast available
  • Pet friendly

Explore the area

Map
172 W Adams St, Chicago, IL, 60603
  • Willis Tower
    ‪3 min walk‬
  • State Street
    ‪5 min walk‬
  • Art Institute of Chicago
    ‪10 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Bathtub (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Fabulous Room, Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Fabulous Room, Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous Room, Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Fabulous Room, Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Spectacular Room, Room, 2 Double Beds, Non Smoking

Spectacular Room, Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Spectacular Room, Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Spectacular Room, Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Spectacular Room, Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Wonderful Room, Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Wonderful Room, Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Spectacular Room, Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Spectacular Room, Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Wonderful Room, Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Wonderful Room, Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cool Corner Room, Studio, 1 King Bed, Corner

Premium bedding, pillowtop beds, minibar, in-room safe

Cool Corner Room, Studio, 1 King Bed, Corner

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Centric The Loop Chicago

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1682)
The price is $111
per night
$130 total
includes taxes & fees
Feb 1 - Feb 2
Hyatt Centric The Loop Chicago

About the neighborhood

Chicago

Downtown Chicago stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find Willis Tower and Art Institute of Chicago. Also, Millennium Park is within half a mile (1 km) and Pritzker Pavilion is within 2 miles (3 km).

What's nearby

  • Willis Tower - 3 min walk
  • Art Institute of Chicago - 10 min walk
  • Millennium Park - 12 min walk
  • Grant Park - 2 min drive
  • Soldier Field - 4 min drive

Getting around

  • Quincy Metro Station - 2 min walk
  • Chicago Union Station - 8 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Elephant & Castle - ‬3 min walk
  • ‪The Florentine - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks - ‬4 min walk

About this property

W Chicago - City Center

Beaux Arts hotel near Willis Tower
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 12 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12608 square feet (1171 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly W Chicago - City Center. For a fee, parking is available.

This Beaux Arts Chicago hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 22 levels
  • 12608 sq ft of conference space
  • 1171 sq m of conference space
  • Built in 1928
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
W Chicago - City Center offers 403 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, German, Spanish

Property amenities

Family friendly

  • DVD player
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Fitness classes
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch plasma TV with premium cable channels
  • DVD player
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per day, plus a deposit of USD 150 per stay
  • Weight limit: 88 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 50.00 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 125 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago W City Center
W Chicago City Center
W Hotel Chicago City Center
w Chicago - City Hotel Chicago
w Hotel Chicago
w Hotels Chicago
Hotel W Chicago City Center
W Chicago - City Center Hotel
W Chicago - City Center Chicago
W Chicago - City Center Hotel Chicago

Frequently asked questions

How close is W Chicago - City Center to the airport?

W Chicago - City Center is 11.1 mi (28-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at W Chicago - City Center?

As of Jan 18, 2025, prices found for a 1-night stay for 2 adults at W Chicago - City Center on Jan 24, 2025 start from $132.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does W Chicago - City Center have an airport shuttle?

Airport shuttle services are not available at W Chicago - City Center.

How close is W Chicago - City Center to the beach?

This hotel is 2.8 mi (10-min drive) from Oak Street Beach and 3.8 mi (14-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does W Chicago - City Center offer free breakfast?

Free breakfast isn’t provided at W Chicago - City Center, but full breakfast is offered for a fee of USD 30 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at W Chicago - City Center?

No, there is no casino at this hotel, but Bally's Casino Chicago (2-min drive) is nearby.

What time is check-in at W Chicago - City Center?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at W Chicago - City Center?

Free parking is not available at this hotel. Self parking is available for USD 50.00 per night.

Does W Chicago - City Center have a pool?

W Chicago - City Center does not have a pool.

Does W Chicago - City Center have a restaurant?

W Chicago - City Center is home to Midland Social club, which features American cuisine and brunch.

Does W Chicago - City Center have a spa?

There are no spa services available at this hotel.

How close is W Chicago - City Center to downtown Chicago?

W Chicago - City Center is 0.2 mi away from Chicago.

W Chicago - City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 421 out of 1002 reviews" "
Rating 8 - Good. 281 out of 1002 reviews" "
Rating 6 - Okay. 151 out of 1002 reviews" "
Rating 4 - Poor. 84 out of 1002 reviews" "
Rating 2 - Terrible. 65 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey Gene

Liked: Cleanliness
Everything!
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Thomas, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located nearby a plethora of activities within Chicago
Stayed 1 night in Oct 2024

8/10 Good

Sadie, Marquette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Stayed 1 night in Sep 2024

6/10 Okay

William, Queens

Liked: Cleanliness, staff & service
Come on W, at this level of hotel, just offer free wifi and put a coffee maker in the room. Don't nickel and dime us making us become a points member just to get wifi. It's already expensive enough. Otherwise it's fine.
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Nothing special
Stay was okay, staff put us in a queen room even though we booked a king. Went back down to the desk and they switched us out. We missed our dinner reservations because the ordeal took about 30 minutes. King room had some minor problems (paint peeling etc.). Pillows were horrible and hard to sleep on. Bed was comfortable though. Probably wouldn’t stay here again, but not bad for a 1 night stay.
Stayed 1 night in Oct 2024

10/10 Excellent

SAMUEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect great staff I can’t wait to go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary Alma

Stayed 1 night in Sep 2024

10/10 Excellent

Kirby

Stayed 1 night in Sep 2024

4/10 Poor

Heather

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked the property because some of the amenities in the past some of those amenities have been eliminated such as the selfie stick/photo booth it doesn't work anymore it's just sitting in the middle of the lobby the art as you walked in there was Art all over the ceiling, there is no more art on the ceiling. the business Center was down, and I could not get anybody to help me get a computer online the staff literally asked me to call tech support for them, and did but the tech support wanted Marriot staff code, and I couldn't find staff, again, so I could take some meetings because my laptop was dead seve
Stayed 2 nights in Sep 2024

2/10 Terrible

GUSTAVO

Business traveler, Traveled with partner
Disliked: Amenities
The breakfast is a coupon for 50usd that cannot really order anything,this hotel level is not equal to the service they offered.,now 2024 not complementary wifi ,other cities in the world now offer wifi even on public or open areas ,this hotel just nothing to offered at the level of other hotel, The reviews from other are true,unfortunately the location and brand name make me choose and was a regret.
Stayed 1 night in Sep 2024

4/10 Poor

Edvin

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Close to elevated train. Room tight, toilet tank assembly kept running, had unstick for it to fill tank. Desk by entrance made it tighter.
Stayed 1 night in Sep 2024

8/10 Good

Augusto, Columbia MO.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying here and it was great as usual.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Gretchen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amazing staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathalie, Santo Domingo

Traveled with partner
Liked: Property conditions & facilities
Quietness and cleanness of the rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Courtney

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bullocou
Amazing customer service Wished for blackout shades or drapes that closed/covered completely
Stayed 1 night in Aug 2024

8/10 Good

Richard

Stayed 1 night in Aug 2024

2/10 Terrible

janet

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
As a Marriot member I was so disappointed with my stay. I chose to book despite reading negative reviews we enjoy historic buildings. While the lobby is lovely, the historic details are worth exploring, and our rooms were actually actually quite sizable, our complaints include the absolute poor, downright rude front desk staff, and the cleanliness-our room had urine in the toilet when we arrived and despite reporting this is was never cleaned. The whole experience makes me question my loyalty programming
Stayed 4 nights in Jul 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Charlie

Stayed 3 nights in Aug 2024