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Waterfront Hotel Downtown Burlington

3.0 star property
Enjoy the indoor pool at this eco-certified Burlington hotel

Choose dates to view prices

Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Lunch and dinner served
View from property
Fireplace
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pet friendly

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington Art Centre
    ‪7 min walk‬
  • McMaster University
    ‪18 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Burlington

In Burlington .Within a 5-minute walk of this Burlington hotel, you'll find Lake Ontario and Spencer Smith Lakefront Park. Burlington City Hall and Burlington Art Centre are also within half a mile (1 km).

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 miles
  • Burlington Art Centre - 7 min walk - 0.4 miles
  • Royal Botanical Gardens - 10 min drive - 5.7 miles
  • FirstOntario Centre - 14 min drive - 9.9 miles
  • McMaster University - 18 min drive - 11.7 miles

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Pepperwood Bistro - ‬1 min walk
  • ‪The Poacher - ‬5 min walk
  • ‪Pizzaiolo - ‬1 min walk
  • ‪I Love Gelato - ‬1 min walk
  • ‪Dickens Pub - ‬3 min walk

About this property

Waterfront Hotel Downtown Burlington

Enjoy the indoor pool at this eco-certified Burlington hotel
Waterfront Hotel Downtown Burlington offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. The eco-certified Waterfront Hotel Downtown Burlington also features multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

How close is Waterfront Hotel Downtown Burlington to the airport?

Waterfront Hotel Downtown Burlington is 20.3 mi (26-min drive) away from the John C. Munro Hamilton Intl. Airport (YHM) airport, the closest popular airport to the property.

How much does it cost to stay at Waterfront Hotel Downtown Burlington?

As of Mar 26, 2025, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on Mar 30, 2025 start from $94.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Waterfront Hotel Downtown Burlington have an airport shuttle?

Airport shuttle services are not available at Waterfront Hotel Downtown Burlington.

Does Waterfront Hotel Downtown Burlington offer free breakfast?

Waterfront Hotel Downtown Burlington does not offer free breakfast.

Is there a casino at Waterfront Hotel Downtown Burlington?

No, there is no casino at this hotel, but Flamboro Downs (24-min drive) is nearby.

What time is check-in at Waterfront Hotel Downtown Burlington?

Check-in begins at 3:00 PM.

Is there free parking at Waterfront Hotel Downtown Burlington?

Free parking is not available at this hotel. Self parking is available for CAD 22.00 per day.

Does Waterfront Hotel Downtown Burlington have a pool?

Waterfront Hotel Downtown Burlington features an indoor pool.

Does Waterfront Hotel Downtown Burlington have a restaurant?

Yes, there is a restaurant on site.

Does Waterfront Hotel Downtown Burlington have a spa?

There are no spa services available at this hotel.

How close is Waterfront Hotel Downtown Burlington to downtown Burlington?

Waterfront Hotel Downtown Burlington is 0.1 mi away from Burlington.

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1157 out of 2174 reviews
Rating 8 - Good. 540 out of 2174 reviews
Rating 6 - Okay. 263 out of 2174 reviews
Rating 4 - Poor. 111 out of 2174 reviews
Rating 2 - Terrible. 103 out of 2174 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

HECTOR, North Bay Village

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Stayed 2 nights in Dec 2024

10/10 Excellent

Mary Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Umair

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No heater
Heater was not working. I spoke front desk said it would work few times however no resolve. I left half way through my stay as it was cold room and no seperate room was provided
Stayed 2 nights in Dec 2024

6/10 Okay

Hayley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
When we booked, we booked a superior lake/park view. When we checked in and got our room, we looked out the window and saw a tree and the city... The room was small, definitely not what we were expecting especially when it was one of the more expensive ones. After we came back from dinner and used the washroom, the bathtub looked absolutely disgusting, there was green and brown all over the drain, and the tub siding was coming off. Overall our experience was very poor, and we will not be staying at that hotel again. Way too expensive for the quality of the rooms. The restaurant they have is very good, the food was great.
Stayed 1 night in Dec 2024

4/10 Poor

Manuel

Disliked: Cleanliness
Very noisy - too many raunchy parties. There is a bar attached to the hotel and the overly loud music and noisy drunk hotel guests kept me up all night. The hotel itself is dated. Staff were not well trained in customer experience. I can’t recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

4/10 Poor

Irvin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except I paid for 2 queen size beds and they were 2 double beds not queen size at all so it was a tight squeeze for two people to sleep in one bed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cara

Stayed 1 night in Nov 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Stayed 2 nights in Dec 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 1 night in Dec 2024

8/10 Good

tahmid

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jasmine

Stayed 3 nights in Dec 2024

6/10 Okay

Kevin

Liked: Staff & service, property conditions & facilities
NOT VERY QUIET. HALLWAY NOISE. I WOULD STAY AGAIN FOR CONVENIENCE. GREAT STAFF.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Stayed 1 night in Nov 2024

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Lobby decorated tastefully for the Holiday season and very inviting with aromatic scents. Check in was efficient and Noor was pleasant and attentive. The room unfortunately was a little aged and tired looking.
Stayed 2 nights in Dec 2024

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A really nice property with a great location
Stayed 2 nights in Nov 2024

4/10 Poor

Susan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was run-down, there was no working heater, pulling the blind down required climbing onto the desk, then the window ledge then behind the tv. The water had to run for 10 mins before it became warm and the toilet ran all night. Staff were responsive and was moved to a different room for duration of stay. Very disconcerting that they would place a guest in a room in December with no heat. Very disappointed. Had stayed at the property several years ago but never again. Staff were definitely helpful and doing their best but something is amiss.
Stayed 2 nights in Dec 2024

8/10 Good

Kealyn

Traveled with partner
Liked: Cleanliness
Room was clean and service was as expected
Stayed 1 night in Dec 2024

8/10 Good

Nick

Stayed 1 night in Dec 2024

10/10 Excellent

Ezzeddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, price-quality good
Stayed 2 nights in Dec 2024

10/10 Excellent

Meghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quick but enjoyable. Clean room. Nice view of the waterfront. Staff was extremely helpful
Stayed 1 night in Dec 2024

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms do not have dressers which I think is odd. The breakfast is pretty much the same every day. So if you’re staying longer than a couple days, i might consider another option.
Stayed 6 nights in Dec 2024