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Bay Gardens Hotel

3.0 star property
Eco-certified beach hotel with 3 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bay Gardens Hotel

Water park
3 outdoor pools, sun loungers
Standard Room King | View from room
In-room dining
Superior Room King | View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • All inclusive
  • Gym
  • Bar
  • Room service
  • Breakfast included
  • Pool

Explore the area

Map
Reduit Beach Avenue, Rodney Bay Village, Gros Islet
  • Baywalk Shopping Mall
    4 min walk
  • Rodney Bay Marina
    15 min walk
  • Reduit Beach
    16 min walk
  • Castries (SLU-George F. L. Charles)
    19 min drive

Room options

View all photos for Superior Room King

Premium bedding, minibar, in-room safe, blackout drapes

Superior Room King

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King

Standard Room King | Premium bedding, minibar, in-room safe, blackout drapes

Standard Room King

  • 242 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double | Premium bedding, minibar, in-room safe, blackout drapes

Superior Room Double

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Croton Suite

Premium bedding, minibar, in-room safe, blackout drapes

Two Bedroom Croton Suite

  • 75 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Croton Suite

Premium bedding, minibar, in-room safe, blackout drapes

One Bedroom Croton Suite

  • 672 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Double

Premium bedding, minibar, in-room safe, blackout drapes

Standard Room Double

  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite | Premium bedding, minibar, in-room safe, blackout drapes

Jr. Executive Suite

  • 392 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Croton Superior Double

Croton Superior Double | Premium bedding, minibar, in-room safe, blackout drapes

Croton Superior Double

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Croton Standard King

Premium bedding, minibar, in-room safe, blackout drapes

Croton Standard King

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Coco Palm

Pool
Breakfast included
All inclusive
Parking included
4.3 out of 5, Excellent, (1004)
The price is $207
per night
$255 total
includes taxes & fees
Jan 5 - Jan 6
Coco Palm

About the neighborhood

Gros Islet

Near beach, shopping .You'll be steps from Baywalk Shopping Mall and a 5-minute walk from Windward Islands. Rodney Bay Marina and Reduit Beach are also within 2 miles (3 km).

What's nearby

  • Rodney Bay Marina - 15 min walk
  • Reduit Beach - 16 min walk
  • Splash Island Water Park Saint Lucia - 17 min walk
  • Friday Night Street Party - 3 min drive
  • Pigeon Island National Landmark - 5 min drive

Getting around

  • Hewanorra Intl. Airport (UVF) - 91 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Spinnakers Restaurant & Beach Bar - ‬16 min walk
  • ‪KeeBee's - ‬6 min walk
  • ‪Key Largo - ‬8 min walk
  • ‪Royal Palm Bar - ‬8 min walk

About this property

Bay Gardens Hotel

Eco-certified beach hotel with 3 outdoor pools
Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3-star Gros Islet hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Frequently asked questions

How close is Bay Gardens Hotel to the airport?

Bay Gardens Hotel is 5.6 mi (19-min drive) away from the George F. L. Charles Airport (SLU) airport, the closest popular airport to the property.

Does Bay Gardens Hotel have an airport shuttle?

Bay Gardens Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 90 per vehicle, one-way.

How close is Bay Gardens Hotel to the beach?

This hotel is 0.8 mi (5-min drive) from Reduit Beach and 3.3 mi (12-min drive) from Smugglers Cove. Don't forget your sunscreen!

Does Bay Gardens Hotel offer free breakfast?

Bay Gardens Hotel offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Bay Gardens Hotel?

No, there is no casino at this hotel.

What time is check-in at Bay Gardens Hotel?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Bay Gardens Hotel?

This hotel offers free self parking.

Does Bay Gardens Hotel have a pool?

Bay Gardens Hotel features 3 outdoor pools.

Does Bay Gardens Hotel have a restaurant?

Bay Gardens Hotel is home to Spices, which features Caribbean cuisine, a poolside location, and happy hour.

Does Bay Gardens Hotel have a spa?

There are no spa services available at this hotel.

How close is Bay Gardens Hotel to downtown Gros Islet?

Bay Gardens Hotel is 0.5 mi away from Rodney Bay.

Bay Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 1004 reviews" "
Rating 8 - Good. 373 out of 1004 reviews" "
Rating 6 - Okay. 122 out of 1004 reviews" "
Rating 4 - Poor. 57 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Natasha

Business traveler
It was average
Stayed 4 nights in Sep 2024

2/10 Terrible

Glenn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s very noisy
Stayed 3 nights in Sep 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and quiet. The menu could be more varied, e.g. there was no green banana and saltfish
Stayed 7 nights in Sep 2024

10/10 Excellent

Debbie Ann Stacy Bailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well kept the rooms was nice and fully furnished.
Stayed 5 nights in Sep 2024

10/10 Excellent

MA. SHAREEFA JOY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice, accommodating. Croton suites reasonable but a little walk to the lobby and restaurant area.
Stayed 6 nights in Sep 2024

8/10 Good

Tiffany Aleisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. I’d like to recommend an event manager to plan events for guests.
Stayed 3 nights in Sep 2024

8/10 Good

Jecoliah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice space, always buzzing with activity.
Stayed 3 nights in Sep 2024

8/10 Good

Satara

Liked: Staff & service, property conditions & facilities
Location, Food 10/10
Stayed 3 nights in Sep 2024

6/10 Okay

shavel

Disliked: Cleanliness, staff & service, property conditions & facilities
Improvements needed
Stayed 4 nights in Aug 2024

8/10 Good

Kris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. The all inclusive was the way to go. Three meals and unlimited drinks. You get access to the other property amenities, but we didn't need it. It was good for a 3 nights stay. There is a shuttle that runs hourly that takes you tonthe other properties. The beach was wonderful and the water parknwas a lot of fun. I would stay again for a 3-4 nights.
Stayed 3 nights in Aug 2024

2/10 Terrible

Lorna Michele

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was a bed and bathroom with a dirty tub. It was room 316, as big as a walk in closet. Very disappointed. Did NOT stay at this property. Left within 10 minutes of getting a better hotel. Coco Palm, also in Rodney Bay
Stayed 3 nights in Aug 2024

8/10 Good

Hazel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A busy well run property not suited for seniors Loud music etc not enjoyed
Stayed 2 nights in Aug 2024

8/10 Good

OWEN

Stayed 2 nights in Aug 2024

10/10 Excellent

Angela Indira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. The staff are very helpful. The food and drinks were plentiful. Regular shuttle bus to bay gardens beach spa hotel with a beautiful beach and water sports. I Cannot fault my stay.
Stayed 8 nights in Aug 2024

8/10 Good

Veneta

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The service during dining is absolutely poor. I asked for hot chocolate and it took 20mins and having to ask server again. I also asked for a dessert menu and server didn't come back so I decided to just leave. I also witnessed a family leave due to the wait time of receiving food. Only 1 server ever interacted with my kids during my whole stay of 1wk. Not much effort made on their part. All other staff in the resort were great. Receptionist were always great and answered all questions I had. Dinner is also served way too late especially for families with young children. My children would struggle to stay awake at the table waiting for their food for 30mins which means even a later dinner. We never once had dessert as by the time you eat the mains, you are frustrated with the wait and kids are ready for bed. I have many more improvements which I believe can be made.
Stayed 7 nights in Aug 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very helpful and friendly ALL the time
Stayed 3 nights in Aug 2024

6/10 Okay

Paola Neiva de Souza

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Doneska

Stayed 5 nights in Aug 2024

8/10 Good

Catherine

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Shekeefa

Traveled with family
Liked: Amenities, property conditions & facilities
Most of the staff members weren't pleasant, mainly the breakfast serving staff. The two most pleasant members there were Samuela and Ms. Sharon. Additionally, there were always shortage of plates, tea cups or juice cups when entering for breakfast. Otherwise entertainment was okay, and most front desk and cleaning/maintenance crew was nice.
Stayed 7 nights in Aug 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
Nice quiet and clean. Can do with some modern upgrades
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca, Fort Lauderdale

Traveled with partner
Disliked: Amenities
Did not like anything or dislike any thing. It's was ok for the purpose of my stay. Not to crazy about it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kandia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved 1. the grotto with Mary. 2. the variety of pools available. 3. the variety in breakfast options
Stayed 3 nights in Aug 2024

6/10 Okay

Safena

Traveled with partner
Liked: Cleanliness, staff & service
It was great however the bed was creaky and the light coming into the room from outside is not so welcoming. The area was great walking distance to many restaurants, bars and shopping centres.
Stayed 3 nights in Aug 2024

8/10 Good

Jarod

Traveled with partner
Liked: Cleanliness, staff & service
The location
Stayed 3 nights in Aug 2024