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Phoenician Resort

4.0 star property
Family-friendly 4-star aparthotel near Surfers Paradise Beach

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Photo gallery for Phoenician Resort

Property grounds
Apartment, 1 Bedroom | Balcony
Aerial view
Indoor pool, outdoor pool, sun loungers
Apartment, 1 Bedroom | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Hot Tub
  • Washer
  • Gym
  • Air conditioning

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪5 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪12 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪19 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

  • 1141 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Gold Coast

City center retreat .Within a 10-minute walk of this Broadbeach aparthotel, you'll find Gold Coast Convention and Exhibition Centre and The Star Gold Coast. Surfers Paradise Beach and Cavill Avenue are also within 3 miles (5 km).
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • The Oasis - 3 min walk - 0.2 miles
  • Gold Coast Convention and Exhibition Centre - 5 min walk - 0.3 miles
  • The Star Gold Coast - 7 min walk - 0.4 miles
  • Pacific Fair Shopping Centre - 12 min walk - 0.7 miles
  • Cavill Avenue - 4 min drive - 2.0 miles

Getting around

  • Varsity Lakes Station - 12 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Coolangatta Airport (OOL) - 19 min drive

Restaurants

  • ‪Double Zero - ‬2 min walk
  • ‪Koi Dining & Lounge Bar - ‬2 min walk
  • ‪Boonchu Thai Food - ‬2 min walk
  • ‪O Me Ly Vietnamese Restaurant & Cafe - ‬1 min walk
  • ‪Maggie Choo - ‬2 min walk

About this property

Phoenician Resort

Family-friendly 4-star aparthotel near Surfers Paradise Beach
Phoenician Resort offers its guests a children's pool, an indoor pool, an outdoor pool, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a terrace are also featured at the family-friendly Phoenician Resort. The aparthotel can provide limo/town car service and tour/ticket assistance. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

  • 80 guestrooms or units
  • 9 levels
  • 2 buildings
  • Built in 1997
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

Languages

English

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Frequently asked questions

How close is Phoenician Resort to the airport?

Phoenician Resort is 11.9 mi (19-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

Does Phoenician Resort have an airport shuttle?

Airport shuttle services are not available at Phoenician Resort.

How close is Phoenician Resort to the beach?

This aparthotel is a short 5-minute walk from Broadbeach Beach and 7-minute walk from Kurrawa Beach. Don't forget your sunscreen!

Does Phoenician Resort offer free breakfast?

Phoenician Resort does not offer free breakfast.

Is there a casino at Phoenician Resort?

No, there is no casino at this aparthotel, but The Star Gold Coast (7-min walk) is nearby.

What time is check-in at Phoenician Resort?

Check-in start time: 2 PM; Check-in end time: 8:00 PM.

Is there free parking at Phoenician Resort?

This aparthotel offers free self parking.

Does Phoenician Resort have a pool?

Phoenician Resort features an indoor pool, an outdoor pool, and a children's pool.

Does Phoenician Resort have a spa?

There are no spa services available at this aparthotel.

How close is Phoenician Resort to downtown Gold Coast?

Phoenician Resort is 0.8 mi away from Gold Coast.

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1081 reviews
Rating 8 - Good. 382 out of 1081 reviews
Rating 6 - Okay. 97 out of 1081 reviews
Rating 4 - Poor. 24 out of 1081 reviews
Rating 2 - Terrible. 11 out of 1081 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bianca

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was in a fantastic location walking distance to local shopping areas, restaurants and the beach. What wasn’t so great was that it was very ran down towel rails falling off. Unpainted walls where they had been patched up in rooms. For the price this was disappointing. But otherwise staff were lovely and very friendly
Stayed 5 nights in Dec 2024

8/10 Good

Mark

The tv reception was terrible and lounge suite needed vacuum
Stayed 2 nights in Dec 2024

10/10 Excellent

Saraya

Liked: Cleanliness, amenities, property conditions & facilities
Great family stay! We enjoyed it and found it very clean and well maintained. From check in to check out. Will definitely stay again soon
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
All Staff were amazing to deal with. Place a little run down in certain areas but the customer service was above expected
Stayed 3 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

fermino

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the fact it had an indoor pool and an outdoor pool. Very close to public transport and so close to restaurants
Stayed 9 nights in Nov 2024

8/10 Good

greg

Liked: Cleanliness, room comfort
Easy Broadbeach Access for either Business or Play
A one bedroom apartment was ideal both for its size and northeast aspect. The property sits proudly on a great vibing street providing access to multiple bars and cafes. Spoilt for choice. Transport access was simply the best for up and down the eastern strip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities
Everything you may need in the unit, self contained. Liked free wi fi & Foxtel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Vicky

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Marisa

Liked: Cleanliness, property conditions & facilities
Great location but as it is so close to restaurants and the centre of Broadbeach it was a little noisy.
Stayed 4 nights in Nov 2024

8/10 Good

Olivera

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Al

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is in great location. Has 2 pools!! Indoor and outdoor, both heated with spa, sauna, gym etc. Large clean rooms.
Stayed 2 nights in Oct 2024

8/10 Good

Royce

Traveled with group
Liked: Cleanliness, property conditions & facilities
Rooms could do with an update as theyre showing their age
Stayed 2 nights in Oct 2024

4/10 Poor

Jane

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Apart from the location and the reception desk we would not recommend this accommodation. Problem were 1) the drains were smelly 2) to walk back into the room from outside to odour was vile 3) to walk out of the bedroom each morning the odour was vile 4) shower/bath frame was grotty 5) mould on the shower/bath tiles 6) the light over the vanity was not operational 7) the fan in the bathroom was constantly running 8) the washing machine had an odour 9) bedside light/shade was broken and the light was not operational 10) bedroom tv was not fully operation/lack of programming, even after we requested it be fixed, it was not to any standard and lacked the programnes that was showing on the main tv 11) the was not a/c in any of the lifts and to go between the basement/ground floor to level 8 it was like a sauna, that is why the sliding glass door to the balcony and the windows adjacent were left opening to take the hot air out when arriving on level 8 12) coming from the lift at basement level parking we found ourselves dry reaching with foul odour on that level 13) balcony chairs were dirty and brittle 14) there was thick green/black mould on the balcony hob with weed growth as well 15) limited toiletries were provided (soap,etc) then you had to buy your own. The smelly odour have been mentioned by previous patrons in reviews, but it seems nothing get done to make it better 11)
Stayed 5 nights in Oct 2024

8/10 Good

Brian Donald

Liked: Cleanliness, property conditions & facilities
Easy to get around
Stayed 7 nights in Oct 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though the hotel is a bit dated the rooms are spacious and comfortable. The staff are very friendly and helpful, especially Kate) The location is simply the best, right across from a tram stop, close to restaurants, a supermarket, the beach, everything
Stayed 11 nights in Oct 2024

10/10 Excellent

Colleen, Oyster Bay

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great weekend
Stayed 3 nights in Oct 2024

8/10 Good

Aimee, West End

Traveled with family
Liked: Cleanliness
Location is amazing, it is an older property so it is a lot larger than more newer builds. Unit had everything we needed, a few maintenance issues lights in kitchen needed changing and shower door came off mid shower but front desk very receptive to getting issues resolved. Will definitely be back sometime soon
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendlly, assisting above and beyond. Event location amazing. Recommend anyone stay - facilities great, location great. All guest have a smile 😀
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and great location
Stayed 3 nights in Oct 2024

6/10 Okay

Ashlea

Traveled with partner
Liked: Cleanliness
Room had a very poor design. Property looking tired. Lovely staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Dennis

Traveled with partner
Central position in Broadbeach
Stayed 10 nights in Oct 2024

8/10 Good

Zina

Liked: Property conditions & facilities
Proximity to shops dining and Casino
Stayed 4 nights in Oct 2024

4/10 Poor

Benjamin

Disliked: Cleanliness
Stayed 3 nights in Oct 2024