8/10 Good
Thomas
Traveled with partner
Sep 21, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is worth noting that we had mobility issues, requiring a walker, and the Alexandra provided a wonderful accommodation to meet our needs. The room (in particular the bathroom, with grab bars and a roll-in shower), the lobby, the dining areas, and the hotel in general were all easily accessible (despite the the hotel apparently having been built long before these things were considered important). The minor exceptions were that the room was a long ways from the elevator, with a couple of doors that were a tad awkward to open, and the hotel entrance with a ramp, i.e no steps, was around the side and through the restaurant. Minor, but worth noting. The hotel was an easy walk to downtown Fort William, and easily accessible to the train station and grocery store. The room was comfortable, and large enough to move around in easily. Dinner was wonderful and charming, and the provided breakfast had a large selection of foods in a well conceived dining area (we were able to get in, get our food, and put the walker so it was out of the way). Parking initially seemed a bit of an issue, but the staff actually guided us to park right by the front door. Regardless of whether it was an “official” parking space, they gave their blessing to leave the car there. We would happily recommend the Alexandra to any one visiting the area, including folks with mobility issues.
Thomas
Stayed 1 night in Aug 2024
