6/10 Okay
Stephanie
Traveled with partner
Aug 23, 2024
Disliked: Staff & service
Called before checking in to see if it was possible to check in around 12 and the clerk on the phone answered with an attitude, when we walked in to check in 2 representatives were behind the desk and neither were welcoming & both were hesitant to tend to us almost like they were waiting to see who was going to help us first. The elevator being down wasn’t a huge issue for us but the stair case smells like wet dog so that was unpleasant. The closet in our room smelled like mold & upon looking we discovered that there was a leak coming from the ceiling of the closet that thankfully we didn’t put our clothes in. But we did mention the leak before checking out and hope this review helps.
Stephanie
Stayed 2 nights in Aug 2024