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Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property
4-star hotel with 1 indoor pools, connected to a shopping center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Terrace/patio
Lobby
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
8787 Keystone Crossing, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    3 min walk
  • Dave & Buster's
    6 min drive
  • Castleton Square
    6 min drive
  • Indianapolis, IN (IND-Indianapolis Intl.)
    35 min drive

Room options

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

Marriott Indianapolis North

Pool
Parking included
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1001)
The price is $169
per night
$198 total
includes taxes & fees
Jan 11 - Jan 12
Marriott Indianapolis North

About the neighborhood

Indianapolis

In suburbs.At this Indianapolis hotel, you'll be within half a mile (1 km) of Fashion Mall at Keystone and 3 miles (5 km) of Castleton Square. Also, Dave & Buster's is within 3 miles (5 km) and Woodhouse Day Spa is within 6 miles (10 km).

What's nearby

  • Fashion Mall at Keystone - 3 min walk
  • Dave & Buster's - 6 min drive
  • Castleton Square - 6 min drive
  • Center for the Performing Arts - 10 min drive
  • Carmel Christkindlmarkt - 13 min drive

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis Intl. Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Maggiano's - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Food Court - ‬5 min walk
  • ‪The District Tap - ‬14 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

4-star hotel with 1 indoor pools, connected to a shopping center
Sheraton Indianapolis Hotel at Keystone Crossing offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 29 meeting rooms. Event space at this hotel measures 7344 square feet (682 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Indianapolis Hotel at Keystone Crossing. Parking is available for a fee.

This 4-star Indianapolis hotel is smoke free.

  • 395 guestrooms or units
  • 12 levels
  • 2 buildings
  • 7344 sq ft of conference space
  • 682 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 18 per day)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 18 per day
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

How close is Sheraton Indianapolis Hotel at Keystone Crossing to the airport?

Sheraton Indianapolis Hotel at Keystone Crossing is 30.6 mi (35-min drive) away from the Indianapolis Intl. Airport (IND) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Indianapolis Hotel at Keystone Crossing?

As of Dec 28, 2024, prices found for a 1-night stay for 2 adults at Sheraton Indianapolis Hotel at Keystone Crossing on Dec 29, 2024 start from $104.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Indianapolis Hotel at Keystone Crossing have an airport shuttle?

Airport shuttle services are not available at Sheraton Indianapolis Hotel at Keystone Crossing.

Does Sheraton Indianapolis Hotel at Keystone Crossing offer free breakfast?

Free breakfast isn’t provided at Sheraton Indianapolis Hotel at Keystone Crossing, but full breakfast is offered for a fee of USD 18 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sheraton Indianapolis Hotel at Keystone Crossing?

No, there is no casino at this hotel.

What time is check-in at Sheraton Indianapolis Hotel at Keystone Crossing?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Indianapolis Hotel at Keystone Crossing?

Free parking is not available at this hotel. Self parking is available for USD 18 per day, and valet parking for USD 25 per night.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a pool?

Sheraton Indianapolis Hotel at Keystone Crossing features an indoor pool.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a restaurant?

Yes, there is a restaurant on site.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a spa?

There are no spa services available at this hotel.

How close is Sheraton Indianapolis Hotel at Keystone Crossing to downtown Indianapolis?

Sheraton Indianapolis Hotel at Keystone Crossing is 10.5 mi away from Indianapolis.

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 783 out of 1319 reviews" "
Rating 8 - Good. 259 out of 1319 reviews" "
Rating 6 - Okay. 119 out of 1319 reviews" "
Rating 4 - Poor. 80 out of 1319 reviews" "
Rating 2 - Terrible. 78 out of 1319 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KRISTA, Zeeland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

6/10 Okay

Alecia

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Room was not ready a few hours after check in. A lot of upset customers in the lobby after check in, all waiting for rooms. The shower was dirty and the comforter had stains on it. The breakfast was $22 for 3 items in the buffet and it was honestly kind of gross. This was just not a great experience with Sheraton and we would book somewhere else next time.
Stayed 1 night in Nov 2024

8/10 Good

Malita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk associate was good and personable. The only issue we had was a constant dripping noise coming through the vent. We had to turn the fan on high and add constant sleeping noice to drown out the noise.
Stayed 1 night in Sep 2024

8/10 Good

ALEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay ! So private and so quiet! The hot tub was amazing ! Staff was on point and kind ! Will definitely come back soon !
Stayed 2 nights in Sep 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Pool and jacuzzi were nice, clean, large, and both working. Nice workout room. The fact that the hotel is connected to the keystone mall was great. If it's raining you don't even have to go outside.
Stayed 1 night in Sep 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. I like that it is hooked to Keystone Mall. There are so many great restaurants in this area too!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Alright for quick stay
Overall, stay was good. Lobby was nice and room looked nice upon arrival. Having access to the mall and parking garage was convenient. Unfortunately the pillows were quite flat and the duvet did not have a cover on it but was rather wedged between two flat sheets. I just hope that they wash the duvets after every guest! AC was weak and smelled like it was burning when I adjusted the temperature. Bathroom was well lit which I appreciated and made up for the fact that I had to duck to use the showerhead. I wish the room itself was better lit. Overall stay was alright for a business trip, but would probably not stay here more than one night or for personal travel.
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Stayed 1 night in Sep 2024

4/10 Poor

Mathew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lovely staff, but bad building, bed, plunbing
Upon arrival, the checkin greeter was delightful and friendly. Entering the room, it was dark and no lights had been left on for arrival. It was also humid. We immediately noticed a few flying insects and realized a crank window (that had a sign saying it didn’t work or open) was left open letting humidity and bugs in. But we decided that was fine and it happens. First use of the toilet, it clogged and had to have maintenance come fix it. Next morning, the toilet clogged yet again and had to be called to maintenance. Shower renovation is a nice upgrade I guess, however the shattered tiles and the amount hair found throughout the bathroom were not the most pleasant. There’s also a very bright blue light on the mini fridge with no door in front which illuminates the entire room while trying to sleep. All of this could’ve been forgiven I guess until I noticed on the last morning of our stay that there was no mattress protector on this standard home cloth mattress that had horrific stains over the entire thing. It made me feel a little nauseous. Most hotels have some sort of barrier for this exact reason. Overall, just disappointed for this to be the stay at a hotel at Keystone. The staff were all lovely, and no fault to them. But I was not thrilled with how much this experience cost for what was received.
Stayed 2 nights in Sep 2024

10/10 Excellent

joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Very clean. Great staff
Stayed 1 night in Sep 2024

10/10 Excellent

joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Front desk staff we’re great
Stayed 1 night in Sep 2024

10/10 Excellent

garth

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll hotel. Great room
Stayed 1 night in Jun 2024

10/10 Excellent

Anita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and clean stay. Staff very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Canise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

martin

Disliked: Property conditions & facilities
Big old 1990s style hotel. A bit dated. Nice breakfast . Car parking valet service but really not required as they use multi car park next door. So can you with room key for entry.
Stayed 4 nights in Sep 2024

10/10 Excellent

Candy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Nikita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was great. We plan to return in the near future.
Stayed 1 night in Sep 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
A standard I rely on
Stayed 1 night in Sep 2024

10/10 Excellent

Agatha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at all. I have stay at this hotel numerous times. Clean rooms, nice location, and quiet. Whenever I’m the area this is my choice hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jim

Stayed 1 night in Sep 2024