4/10 Poor
Patricia
Aug 23, 2024
Liked: Staff & service, property conditions & facilities
No signage on property to:
Restaurant upstairs opening time, menu;
Gym access times.
In room:
No copies of menus to either restaurant ;
No pricing of items for sale in mini bar, or extra items to eat on display;
No instructions on operating the heating/ cooling system;
No hairdryer in bathroom;
Telephone not working and no list of extensions.
Had to walk back to front desk to ask the above questions.
Receptionist did come to my room to show me how to operate the heating/cooling system.
Hairdryer was in an unmarked leather case in the room on the wall.
She checked the phone and it was no operational. This seems like a major safety issue!
Not impressed with my dinner that came swimming in a sauce on the plate.
Patricia
Stayed 1 night in Aug 2024