See all properties

The Royal Snail

5.0 star property
5-star luxury hotel near Castle of Namur

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Royal Snail

Outdoor pool
Property entrance
Premium bedding, down comforters, minibar, in-room safe
Terrace/patio
Interior entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Avenue de la Plante 23, Namur, 5000
  • Grand Casino de Namur
    3 min walk
  • Castle of Namur
    9 min walk
  • Halle al’Chair
    11 min walk
  • Charleroi (CRL-Brussels South Charleroi)
    37 min drive

Room options

View all photos for Standard Room (Pool side)

Standard Room (Pool side) | Premium bedding, down comforters, minibar, in-room safe

Standard Room (Pool side)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, minibar, in-room safe

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room (River side)

Deluxe Room (River side) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room (River side)

  • 258 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Pool side)

Deluxe Room (Pool side) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room (Pool side)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Garden side)

Superior Room (Garden side) | Premium bedding, down comforters, minibar, in-room safe

Superior Room (Garden side)

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • 194 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed
Building design
Mercure Namur Hotel
Spa
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (155)
The price is $115
per night
$125 total
includes taxes & fees
Nov 19 - Nov 20
Mercure Namur Hotel

About the neighborhood

Namur

Close to airport.Within a 15-minute walk of the hotel, you'll find Castle of Namur and Halle al’Chair. Also, Terra Nova is within half a mile (1 km) and Place d'Armes is within 2 miles (3 km).

What's nearby

  • Castle of Namur - 9 min walk
  • Place d'Armes - 14 min walk
  • Felicien Rops Museum - 16 min walk
  • University of Namur - 4 min drive
  • Namur expo - 4 min drive

Getting around

  • Jambes Station - 17 min walk
  • Charleroi (CRL-Brussels South Charleroi) - 37 min drive

Restaurants

  • ‪Circus Casino Resort - ‬2 min walk
  • ‪Le Panorama - ‬10 min walk
  • ‪La Carte Du Roi - ‬2 min walk
  • ‪Le Pain Quotidien Jambes - ‬9 min walk
  • ‪PokerStars Room - Grand Casino de Namur - ‬1 min walk

About this property

The Royal Snail

5-star luxury hotel near Castle of Namur
The Royal Snail offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness center, spa services, and a library are also featured at the luxury The Royal Snail. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Namur hotel is smoke free.

  • 30 guestrooms or units
  • 3 levels
  • 4 buildings
  • Meeting rooms
  • Built in 2013
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Royal Snail offers 30 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The Royal Snail Hotel - Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (EUR 15 per night)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 95 per vehicle (one way)
  • Valet parking fee: EUR 15 per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Royal Snail
Royal Snail Hotel
Royal Snail Hotel Namur
Royal Snail Namur
Snail Hotel
The Royal Snail Hotel
The Royal Snail Hotel
The Royal Snail Namur
The Royal Snail Hotel Namur

Frequently asked questions

How close is The Royal Snail to the airport?

The Royal Snail is 27.7 mi (37-min drive) away from the Charleroi (CRL-Brussels South Charleroi) airport, the closest popular airport to the property.

How much does it cost to stay at The Royal Snail?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at The Royal Snail on Nov 15, 2024 start from $125.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Royal Snail have an airport shuttle?

The Royal Snail offers an airport shuttle 24 hours a day, for a charge of EUR 95 per vehicle, one way.

Does The Royal Snail offer free breakfast?

Free breakfast isn’t provided at The Royal Snail, but continental breakfast is offered for a fee of EUR 20 per person. It's available on weekdays from 7 AM to 10 AM and weekends from 8 AM to 11 AM.

Is there a casino at The Royal Snail?

No, there is no casino at this hotel, but Grand Casino de Namur (3-min walk) is nearby.

What time is check-in at The Royal Snail?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Royal Snail?

Free parking is not available at this hotel. Valet parking is available for EUR 15 per night.

Does The Royal Snail have a pool?

The Royal Snail features an outdoor pool.

Does The Royal Snail have a restaurant?

The Royal Snail is home to Agathopede, which features pool views and a poolside location.

Does The Royal Snail have a spa?

Pamper yourself with a day at The Royal Snail Hotel - Spa, where you can enjoy body wraps, mani/pedis, and hydrotherapy.

How close is The Royal Snail to downtown Namur?

The Royal Snail is 0.7 mi away from Namur.

Reviews

8.6

Excellent

Rating 10 - Excellent. 192 out of 400 reviews" "
Rating 8 - Good. 151 out of 400 reviews" "
Rating 6 - Okay. 41 out of 400 reviews" "
Rating 4 - Poor. 12 out of 400 reviews" "
Rating 2 - Terrible. 4 out of 400 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Philippe

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun place to spend a few nights when visiting Namur. The air-conditioning was great in the hot July weather when I visited and my little balcony, which I was not expecting, was a treat. I often travel solo and take Expedia's recommendation of the suitable room for solo travellers. My room had a single bed which had a comfortable mattress but was a bit on the small side for a 6ft2 man!
Stayed 4 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was super comfortable, although room was a little on the small side it was very well appointed
Stayed 1 night in Jun 2024

10/10 Excellent

Xavier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice boutique hotel in Namur (probably unique as far as I know). The restaurant is excellent. Only the breakfast could be improved. But overall, a really pleasant stay.
Stayed 1 night in Apr 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

D

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, rooms are large and nicely decorated. Amenities are lovely.

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best!
Stayed 1 night in Mar 2023

10/10 Excellent

David

Stayed 3 nights in Mar 2023

10/10 Excellent

Nigel, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite hotels that I stay in
Stayed 1 night in Nov 2022

6/10 Okay

grant

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
general
we have stayed in this hotel many times in the past but sadly now needs a good clean and update. expensive breakfast
Stayed 1 night in Aug 2022

10/10 Excellent

Nigel, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful, super nice view, original rooms
Stayed 2 nights in Jul 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircon was noisy with no way to turn it off, otherwise very comfortable stay
Stayed 1 night in Jul 2021

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location,friendly staff, ample breakfast
My husband and I stayed for 1 night in this hotel in May '21. The location of the hotel is excellent: close to the Citadel and the Meuse river. The hotel staff is multi-lingual, and very helpful. We opted for a standard room with a view of the pool at the back of the hotel, because it was bigger and probably quieter than the Deluxe rooms with views of the river at the streetside. Parking was free,on the street in front of the hotel. The room had a comfortable double bed,a desk with a minifridge enclosed,1 chair, a red alcove with a seat, a closet with a safe, a see-through shower and a sink with design amenities in the room, a separate toilet, and a small balcony. There was a flatscreen TV and free WIFI too. The room was soundproof, quiet and very clean. The dinner in the hotel was a bit of a disappointment: although the food was very tasty, portions were very small with few accompaniments and the wine was on the expensive side. Breakfast however was ample and very tasty. We could choose between a sweet or hearty breakfast or we could get a combination of the two (which we did). On top of that, we could opt for eggs any style, fruit and juice. As long as there are Covid-restrictions, breakfast is served on a tray in the room at an hour of your choosing. There isn't much space to eat it, though . One of us could sit on the chair at the desk, the other one had to sit on the bed. We had a very good stay here, and we will stay here again when we are in Namur.
The hotel façade
Room 406 seen from the door
Room 406
Room 406
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time we stayed and just really satisfied with staff room as well as easy parking.
Stayed 1 night in Aug 2020

8/10 Good

Henrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for an overnight stay
Nice stay, good hotel. Comfortable.
Stayed 4 nights in Jul 2020

6/10 Okay

Dalila

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An hotel where I felt at home. Welcoming staff always ready to help customers. The restaurant inside the hotel is great as well as breakfast. Would certainly go back.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We'd hoped for a fairly luxurious stay, but had only warm water for the bath on arrival, and despite detailing the problem to the hotel staff little effort was made to rectify the problem, so we still had no hot water on our second and last night. The restaurant menu appeared to provide nothing for vegetarians so we ate elsewhere. The room was small, and most of the floor space was taken up by a table that ran the full width of the bed. Very disappointed.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Sep 2019

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place a hidden gem.
Stayed 3 nights in Aug 2019