Courtyard by Marriott Dallas Allen at Allen Event Center

3.5 star property
3.5-star family-friendly hotel near Allen Event Center, connected to the convention center

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Photo gallery for Courtyard by Marriott Dallas Allen at Allen Event Center

Lobby
Indoor pool
Property amenity
Property amenity
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
210 E Stacy Rd, Allen, TX, 75002
  • The Village at Allen
    ‪5 min walk‬
  • Allen Event Center
    ‪5 min walk‬
  • Fairview Town Center
    ‪6 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

Room options

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony

  • 284 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Allergy Friendly (pure)

  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly (pure)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Allergy Friendly (Pure)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 730 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Allen

City center stay.With a stay at this Allen hotel, you'll be steps from Allen Event Center and within a 15-minute walk of Allen Premium Outlets. Also within 9 miles (15 km) are Plano Convention Center and Collin College.

What's nearby

  • The Village at Allen - 5 min walk
  • Allen Event Center - 5 min walk
  • Fairview Town Center - 6 min walk
  • Allen Premium Outlets - 11 min walk
  • Plano Convention Center - 9 min drive

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪McDonald's - ‬8 min walk

About this property

Courtyard by Marriott Dallas Allen at Allen Event Center

3.5-star family-friendly hotel near Allen Event Center, connected to the convention center
Courtyard by Marriott Dallas Allen at Allen Event Center offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 15005 square feet (1394 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the family-friendly Courtyard by Marriott Dallas Allen at Allen Event Center. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Allen hotel.

  • 1 building
  • 228 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 15005 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 2010
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Dallas Allen at Allen Event Center offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, English, Spanish

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.1 miles (USD 5 per night)
  • Bus station shuttle (surcharge)
  • Uncovered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (38 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Uncovered self parking fee: USD 15 per night (in/out privileges)
  • Offsite parking fee: USD 5 per night (0.1 mi away)
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Dallas Allen John Q. Hammons Center
Courtyard Dallas John Q. Hammons
Courtyard Dallas John Q. Hammons Hotel
Courtyard Dallas John Q. Hammons Hotel Allen Center
Courtyard Dallas Allen John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center
Courtyard Dallas John Q Hammo
Courtyard by Marriott Dallas Allen at Allen Event Center Hotel
Courtyard by Marriott Dallas Allen at Allen Event Center Allen

Frequently asked questions

How close is Courtyard by Marriott Dallas Allen at Allen Event Center to the airport?

Courtyard by Marriott Dallas Allen at Allen Event Center is 28.7 mi (41-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.

How much does it cost to stay at Courtyard by Marriott Dallas Allen at Allen Event Center?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Dallas Allen at Allen Event Center on Mar 1, 2025 start from $125.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Courtyard by Marriott Dallas Allen at Allen Event Center have an airport shuttle?

Airport shuttle services are not available at Courtyard by Marriott Dallas Allen at Allen Event Center.

Does Courtyard by Marriott Dallas Allen at Allen Event Center offer free breakfast?

Free breakfast isn’t provided at Courtyard by Marriott Dallas Allen at Allen Event Center, but buffet breakfast is offered for a fee of USD 15 per person. It's available on weekdays from 6 AM to 10 AM and weekends from 7 AM to 11 AM.

Is there a casino at Courtyard by Marriott Dallas Allen at Allen Event Center?

No, there is no casino at this hotel.

What time is check-in at Courtyard by Marriott Dallas Allen at Allen Event Center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Courtyard by Marriott Dallas Allen at Allen Event Center?

Free parking is not available at this hotel. Self parking is available for USD 15 per night.

Does Courtyard by Marriott Dallas Allen at Allen Event Center have a pool?

Courtyard by Marriott Dallas Allen at Allen Event Center features an indoor pool.

Does Courtyard by Marriott Dallas Allen at Allen Event Center have a restaurant?

Yes, there is a restaurant on site.

Does Courtyard by Marriott Dallas Allen at Allen Event Center have a spa?

There are no spa services available at this hotel.

How close is Courtyard by Marriott Dallas Allen at Allen Event Center to downtown Allen?

Courtyard by Marriott Dallas Allen at Allen Event Center is 2 mi away from Allen.

Courtyard by Marriott Dallas Allen at Allen Event Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1003 reviews
Rating 8 - Good. 201 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven, TULSA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants and stores all around within walking distance. Very convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Casey

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean.
Stayed 1 night in Nov 2024

10/10 Excellent

bryce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

bryce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

BEAU

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place!
Stayed 1 night in Nov 2024

10/10 Excellent

Caitlin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for my daughters cheer competition and walking distance was perfect walking distance. Very clean. Friendly staff. They put us in the wrong room and quickly fixed it and got us in the correct room without being rude for the inconvenience. Will be staying here again. Great experience
Stayed 1 night in Nov 2024

10/10 Excellent

cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick getcaway
A SURPRISE NIGHT AWAY was perfect. Kuds loved the mini suite, the pull out bed was really uncomfortable but staff broughtvextra pilliws towels quick as a flash. Hitel desk awesome in customer service. Besutiful lobby. Very pleased
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

John

Stayed 2 nights in Nov 2024

10/10 Excellent

Larry, Sapulpa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelly

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Courtyard Dallas Allen at the Event Center, and it was a fantastic experience from start to finish. The hotel exceeded my expectations in every way. The room was spotless, well-appointed, and extremely comfortable – exactly what you want for a relaxing stay. The highlight, though, was the incredible customer service. Joey at the front desk truly went above and beyond, making sure all my needs were met and welcoming me with a warm, professional attitude. It’s rare to find someone so genuinely helpful and attentive, and it made a real difference in my stay. Highly recommend this hotel for anyone looking for excellent accommodations and top-tier service!
Stayed 1 night in Nov 2024

4/10 Poor

Steve

Traveled with group
Disliked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tara

Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for a concert
Stayed 1 night in Nov 2024

2/10 Terrible

Colette

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed. I arrived at 2:20 and when I went to check in, the front desk employee, Donnell, told me there was a $25 early check-in fee if we arrive before 3 PM. I was very surprised about this as I received a text message at 10 AM in the morning that said my room was ready and did not stay that extra charges may apply. I also paid extra for breakfast and they did not give me my vouchers until I went down to ask the next morning. Finally, when I checked out, they assumed I parked on the premises and did not even ask if I was parking there. They went ahead and charged me $15 a night without my consent to park my vehicle on their premises. I actually parked across the street but nobody even asked if I was planning on parking on site.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and close to lots of restaurants
Stayed 1 night in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet hotel. One thing I didn’t like is that thermostat is self regulated and I can’t adjust the temperature of the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Loriann

Stayed 1 night in Oct 2024

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kaedi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything and wish we were staying longer- EXCEPT THE BED. We’re probably spoiled by the Marriott/Hilton level of bed quality but this was honestly awful. The bedding was clean and soft but we were cold all night because the duvet felt more like a thick sheet. Then we both woke up with next and back pain. We hardly slept tossing and turning. Pillows were good but for $200 a night we hoped to wake up rested. Otherwise we loved every part.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right next to the Credit Union of Texas Event Center. Clean and spacious room. Many shops and restaurants within walking distance. I had a problem with my microwave and the hotel staff replaced it with in 15 minutes.
Stayed 4 nights in Oct 2024

10/10 Excellent

Steve

Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jermy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Would definitely stay again
Stayed 2 nights in Oct 2024