2/10 Terrible
DOUG
Aug 7, 2024
Disliked: Staff & service, property conditions & facilities
This property is a bait and switch. They advertise on their website that every room has a balcony, but that is not true. Secondly, there are no screens on the windows. We opened the windows to let the cool air in while we ate dinner and returned to our room to find bugs and mosquitoes inside. As a result, we had to close the windows all night, which made the room warm.
Additionally, at 5:30 am, someone in a nearby room took a shower, and the pipes made a squeaking noise that woke us up. Furthermore, there was major construction on a new building that is going to take a while, and all the construction noise started early. We had very little sleep, and the front desk staff seemed like they couldn't care less. I even pointed out that their website clearly states all rooms have balconies, but they just said sorry. I would never stay there again.
DOUG
Stayed 1 night in Aug 2024