Palmer House a Hilton Hotel

4.0 star property
Historic hotel near Millennium Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palmer House a Hilton Hotel

Meeting facility
Indoor pool
Exterior
Point of interest
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
17 E Monroe St, Chicago, IL, 60603
  • State Street
    1 min walk
  • Millennium Park
    3 min walk
  • Art Institute of Chicago
    5 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    38 min drive

Room options

Deluxe Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, 2 Bathrooms

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 247.6 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room - 2 Double Beds

  • 249 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room - 1 King Bed

  • 247.6 sq ft
  • Sleeps 2
  • 1 King Bed

Premium 2 Double Mobility Accessible (Tub)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Non Smoking (Roll-in Shower)

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 1000 sq ft
  • Sleeps 8
  • 3 King Beds

Deluxe Room -1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 1000 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room - 1 King Bed

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Premium 2 Bed 2 Bath - 1 Room

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Twin Bed

Room, Accessible, Non Smoking (Roll-in Shower)

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Chicago

City center stay.Within a 10-minute walk of this Downtown Chicago hotel, you'll find Millennium Park and Art Institute of Chicago. Chicago Theatre and Willis Tower are also within half a mile (1 km).

What's nearby

  • Millennium Park - 3 min walk
  • Art Institute of Chicago - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • Navy Pier - 4 min drive

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬1 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪The Gage - ‬3 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬1 min walk

About this property

Palmer House a Hilton Hotel

Historic hotel near Millennium Park
Palmer House a Hilton Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A business center, 77 meeting rooms, and coworking spaces are available. Event space at this hotel measures 130000 square feet (12077 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Palmer House a Hilton Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 1641 guestrooms or units
  • 23 levels
  • 130000 sq ft of conference space
  • 12077 sq m of conference space
  • Built in 1873
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The Spa at PH has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 54 per night; includes in/out privileges)
  • Covered valet parking on site (USD 78 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 37-inch TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 54 per night (in/out privileges)
  • Covered valet parking fee: USD 78 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 5:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

How close is Palmer House a Hilton Hotel to the airport?

Palmer House a Hilton Hotel is 12.5 mi (27-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at Palmer House a Hilton Hotel?

As of Nov 17, 2024, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on Nov 24, 2024 start from $138.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palmer House a Hilton Hotel have an airport shuttle?

Airport shuttle services are not available at Palmer House a Hilton Hotel.

How close is Palmer House a Hilton Hotel to the beach?

This hotel is 2.2 mi (7-min drive) from Oak Street Beach and 3.2 mi (11-min drive) from North Avenue Beach. Don't forget your sunscreen!

Does Palmer House a Hilton Hotel offer free breakfast?

Free breakfast isn’t provided at Palmer House a Hilton Hotel, but to-go breakfast is offered for a fee of between USD 15 and 30 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 6:30 AM to noon.

Is there a casino at Palmer House a Hilton Hotel?

No, there is no casino at this hotel, but Bally's Casino Chicago (17-min walk) is nearby.

What time is check-in at Palmer House a Hilton Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Palmer House a Hilton Hotel?

Free parking is not available at this hotel. Self parking is available for USD 54 per night, and valet parking for USD 78 per night.

Does Palmer House a Hilton Hotel have a pool?

Palmer House a Hilton Hotel features an indoor pool. Guests can enjoy pool access from 5:30 AM to 9:00 PM.

Does Palmer House a Hilton Hotel have a restaurant?

Palmer House a Hilton Hotel is home to Lockwood Lobby Bar, which features American cuisine and happy hour.

Does Palmer House a Hilton Hotel have a spa?

Pamper yourself with a day at The Spa at PH, where you can enjoy massages, body treatments, and mani/pedis.

How close is Palmer House a Hilton Hotel to downtown Chicago?

Palmer House a Hilton Hotel is 0.2 mi away from Chicago.

Palmer House a Hilton Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 785 out of 1508 reviews" "
Rating 8 - Good. 303 out of 1508 reviews" "
Rating 6 - Okay. 204 out of 1508 reviews" "
Rating 4 - Poor. 122 out of 1508 reviews" "
Rating 2 - Terrible. 94 out of 1508 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kay

Stayed 1 night in Oct 2024

10/10 Excellent

Mary Ann

Stayed 1 night in Sep 2024

10/10 Excellent

HOLLIE, Attica

Stayed 1 night in Aug 2024

10/10 Excellent

HOLLIE, Attica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palmer Hotel is an iconic property located in the heart of all things Chicago. We enjoyed our stay and the staff was amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel, Ewing

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The staff was so friendly and welcoming. They made you feel safe and loved. My only inconvenience was that the air conditioning wasn’t cold as I expected.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to navigate, great location, and gorgeous historic lobby interior. Loved it.
Stayed 3 nights in Aug 2024

2/10 Terrible

Camishar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff was rude, the hotel room was old and outdated, was in room.10254. Phone outlet was broken so couldnt call front desk. Tv didnt work and the AC was not working properly
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad Value
It was fine, which is not what I want for nearly $400/night. It’s been 20 years since my last time here, and the “luxury” is in lobby aesthetics only. Instead of offering services to empower customers to spend more, they now are nickel and diming customers. The room was small and the wallpaper was peeling, but the location was great. If you can get a room for $200, it might be worth it. For more, I would check other options and make a point to visit to see the lobby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the city on foot or using public transportation!
Stayed 3 nights in Aug 2024

6/10 Okay

Jilly

Stayed 4 nights in Aug 2024

10/10 Excellent

Meaghan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is the perfect blend of elegance and affordability.
Stayed 1 night in Aug 2024

6/10 Okay

Rosa

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Erica

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of options and close to most things I needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palmer House is a fantastic place to stay! Right in the Loop, near all attractions! The hotel is chic and the staff is welcoming!
Stayed 3 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palmer House
We like The Palmer House in Chicago and stay there regularly. The “spa fee” cheapens the experience and leaves a bad taste—it feels as if you’ve been manipulated.
Stayed 2 nights in Aug 2024

4/10 Poor

Lisa, Frazier Park

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No safe smoking area too big. No maps of property. Room service was severely limited. Can’t get coffee in morning for my time zone. My room cleaner was the only smile I recieved all week.
Stayed 4 nights in Aug 2024

6/10 Okay

Deborah

Access to Millennium Park and the Art Institute of Chicago and all both provide the visitor. Walkable! Also, local public transportation to the Field Museum, Planetarium and Aquarium, as well as Soldier Field. Very personable front doorman for directions and taxis. Room not cleaned one day causing a downgrade in service rating.
Stayed 3 nights in Aug 2024

2/10 Terrible

Tim

Business traveler
Check in line was horrible
Stayed 1 night in Aug 2024

8/10 Good

Gary, Channahon

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location and friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is perfect to get to and do everything you want near Millenium park and Soldier Field. Lots of good food options in the area. Staff was very kind to us. They are constantly fixing things while we were there to make it better. Painting,ect. To-go brownies were definitely old.
Stayed 4 nights in Aug 2024

4/10 Poor

Anna

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classic hotel with character. Seemed overpriced at over $530/night (inc. taxes and mandatory fees), for a basic room, but Chicago is expensive. Our room was small and underwhelming (perhaps because it included a handicap-accessible bathroom), with a "view" of an alley.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tub sounded like you could fall through at any moment when you stepped in, out or around in it. Walls were very thin and we unfortunately had a room right next to elevator. Guests were loud in middle of night. They started doing work outside our room early Monday morning which sounded like banging. Check in took forever, over an hour. Extremely close to all the Chicago things though and pleasant otherwise.
Stayed 1 night in Aug 2024