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The St. Regis Goa Resort

5.0 star property
5-star beachfront resort near Mobor Beach

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The St. Regis Goa Resort

5 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, white sand, sun loungers, beach umbrellas
Villa, 2 Bedrooms, Non Smoking | Premium bedding, down comforters, Tempur-Pedic beds, minibar
Superior Room, 1 King Bed, Balcony, Lagoon View | Premium bedding, down comforters, Tempur-Pedic beds, minibar
Golf

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Mobor Cavelossim, Cavelossim, Goa, 403 731
  • Mobor Beach
    9 min walk
  • Cavelossim Beach
    4 min drive
  • Varca Beach
    25 min drive
  • Goa (GOI-Dabolim)
    75 min drive

Room options

View all photos for Suite, 1 Bedroom, Balcony, Garden View

Suite, 1 Bedroom, Balcony, Garden View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Suite, 1 Bedroom, Balcony, Garden View

  • 1722 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, Lagoon View

Premier Room, 1 King Bed, Non Smoking, Lagoon View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Premier Room, 1 King Bed, Non Smoking, Lagoon View

  • 635 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Lagoon View

Superior Room, 1 King Bed, Balcony, Lagoon View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Superior Room, 1 King Bed, Balcony, Lagoon View

  • 517 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Twin Beds, Non Smoking, Lagoon View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Grand Room, 2 Twin Beds, Non Smoking, Lagoon View

  • 635 sq ft
  • Lagoon view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Lagoon View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Suite, 1 Bedroom, Non Smoking, Lagoon View

  • 1292 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking, Lagoon View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Grand Room, 1 King Bed, Non Smoking, Lagoon View

  • 635 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, Non Smoking, Lagoon View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Premier Room, 2 Twin Beds, Non Smoking, Lagoon View

  • 635 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Villa, 2 Bedrooms, Non Smoking

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Villa, 2 Bedrooms, Non Smoking

  • 2422 sq ft
  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Lagoon View

View from room

Suite, 1 Bedroom, Non Smoking, Lagoon View

  • 969 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Golf view

Suite, 1 Bedroom, Non Smoking

  • 2045 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Villa, 3 Bedrooms, Non Smoking, Golf View

Presidential Villa, 3 Bedrooms, Non Smoking, Golf View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Presidential Villa, 3 Bedrooms, Non Smoking, Golf View

  • Golf view
  • Sleeps 7
  • 3 Double Beds

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Exterior detail
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includes taxes & fees
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About the neighborhood

Cavelossim

On the beach.Stay at this Cavelossim resort and you'll be within half a mile (1 km) of Mobor Beach and 2 miles (3 km) of Cavelossim Beach. Also within 9 miles (15 km) are Benaulim Beach and Paul John Distillery.
View more Resorts in CavelossimOpens in a new window

What's nearby

  • Mobor Beach - 9 min walk
  • Cavelossim Beach - 4 min drive
  • Cabo de Rama Fort - 29 min drive
  • Colva Beach - 46 min drive
  • Agonda Beach - 73 min drive

Getting around

  • Chandor Station - 24 min drive
  • Dabolim Airport (GOI) - 75 min drive

Restaurants

  • ‪Susegado - ‬5 min walk
  • ‪The Fisherman's Wharf - ‬5 min walk
  • ‪Beach Grill - ‬10 min walk
  • ‪Zest Cafe And Kitchen - ‬8 min walk
  • ‪pearl's Beach Cafe shack - ‬10 min walk

About this property

The St. Regis Goa Resort

5-star beachfront resort near Mobor Beach
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at The St. Regis Goa Resort, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free. A complete renovation of The St. Regis Goa Resort was completed in March 2024.

Smoking is allowed in designated areas at this 5-star Cavelossim resort.

  • 206 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 2 bars by the pool
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1990
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
The St. Regis Goa Resort offers 206 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Hindi, Russian

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Free crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee
  • 2 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • 9-hole golf course
  • Archery
  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Golf clubs/equipment
  • Library
  • Outdoor tennis court
  • Playground
  • Pro golf lessons
  • Sauna
  • Table tennis
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book a full or half board inclusive rate plan receive buffet meal plans.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The St. Regis Goa Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for INR 4720.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 23600
  • New Year's Eve (31 December) Gala Dinner per child: INR 9440 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 4720.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

WiFi is limited to 2 MB per 3 devices. A surcharge applies for additional usage.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Goa Leela
Leela Goa
Leela Goa Cavelossim
Leela Goa Hotel
Leela Goa Hotel Cavelossim
Goa Hotel Leela
Leela Palace Goa
Leela Kempinski Goa Hotel Cavelossim
The Leela Goa Cavelossim
Leela Kempinski Goa Cavelossim
The Leela Goa Hotel Cavelossim
The Leela Goa
The St Regis Goa Resort Resort
The St. Regis Goa Resort Resort
The St. Regis Goa Resort Cavelossim
The St. Regis Goa Resort Resort Cavelossim

Frequently asked questions

How close is The St. Regis Goa Resort to the airport?

The St. Regis Goa Resort is 26.1 mi (75-min drive) away from the Dabolim Airport (GOI) airport, the closest popular airport to the property.

How much does it cost to stay at The St. Regis Goa Resort?

As of Nov 14, 2024, prices found for a 1-night stay for 2 adults at The St. Regis Goa Resort on Nov 30, 2024 start from $389.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The St. Regis Goa Resort have an airport shuttle?

Airport shuttle services are not available at The St. Regis Goa Resort.

How close is The St. Regis Goa Resort to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does The St. Regis Goa Resort offer free breakfast?

The St. Regis Goa Resort does not offer free breakfast. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at The St. Regis Goa Resort?

No, there is no casino at this resort.

What time is check-in at The St. Regis Goa Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The St. Regis Goa Resort?

This resort offers free self parking and valet parking.

Does The St. Regis Goa Resort have a pool?

The St. Regis Goa Resort features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 8:00 PM.

Does The St. Regis Goa Resort have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, pool views, and al fresco dining.

Does The St. Regis Goa Resort have a spa?

This resort has a spa, which features aromatherapy, hot stone massages, and facials.

How close is The St. Regis Goa Resort to downtown Cavelossim?

The St. Regis Goa Resort is 1.6 mi away from Cavelossim.

The St. Regis Goa Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 448 out of 552 reviews" "
Rating 8 - Good. 78 out of 552 reviews" "
Rating 6 - Okay. 12 out of 552 reviews" "
Rating 4 - Poor. 3 out of 552 reviews" "
Rating 2 - Terrible. 11 out of 552 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

durga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shopping near by
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Badly aging property with good crew and above avg restaurants but again not premium. Overall, not the best accommodations for money.
Stayed 4 nights in Jul 2024

10/10 Excellent

Venkata, MORGANVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent rooms and dining experience.
Stayed 5 nights in Jun 2024

10/10 Excellent

Harpreet

Liked: Staff & service, amenities, property conditions & facilities
We stayed 4 nights in St Regis, excellent hotel with wonderful and courteous staff and amazing food. Staff of the hotel was so courteous and will cater to your needs. My kids are allergic to nuts and chef make it a point to come out and talk to me about the food that contains nuts in their buffet he even offered to make something different for us too. It's a big property in 49 acres they have buggy's golf carts and they have cycles so you can ride it to wherever you want to , my kids loved it . We will definitely stay here again.
Stayed 3 nights in Jun 2024

2/10 Terrible

Krishnadeva

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in process wait was over an hour. Rooms were not ready at 4pm. Staff is disorganized and poorly trained, property is falling apart, rooms infested with small lizards and lost power over 10 times a day.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rama, Saratoga

Stayed 4 nights in May 2024

10/10 Excellent

Vidya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Superb stay. Butler Abhijeet and Jonathan very helpful
Stayed 3 nights in May 2024

8/10 Good

Renji

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

bipin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic hospitality - extremely friendly and helpful staff everywhere whether it was front office, in Miri or housekeeping. Large property over 50 acres with a beautiful lagoon, clean uncrowded beach and lots of activities for kids and adults. used the laundry service also which was exceptional.
Stayed 3 nights in May 2024

10/10 Excellent

Priya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say about St Regis Goa?! We stayed here to celebrate my Husband’s birthday in style and we were not disappointed. Everything was to perfection, from the minute we entered the gates of the hotel to the taxi that dropped us off to the airport, we loved each and every minute of our time. We were respected, doted upon, well looked after in all aspects of our stay and the service was always with a bright beaming smile. Our Butler was exceptional and so was the entire spa and service team. Nothing seem to be too much for them and there were elements of surprises planned for us which were not asked for but very much appreciated. We truly had the time of our lives at our first St Regis property, and we couldn’t be happier to one day return and see some friendly faces. We truly appreciate and admire the time and effort that went into looking after us and ensuring that we had the best time!
Stayed 2 nights in May 2024

8/10 Good

GURJIT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The Manor restaurant with special shout out to Naresh, Joytiprakash, Gautam and Sumit. They made our stay special. All the staff are very courteous and friendly. Negs: Even after we had asked prior to booking, to ensure no disruption to our stay, there was work and filming for their website which meant loss of 2 days of the Manor pool and private beach. Miri restaurant remodel has meant loss of all character and style. Food was poor and feel is now of a local coffee shop. Real shame as was full of character and style when it was under the Leela banner. Butler was a waste, saw at start and then by chance on the last day.
Stayed 7 nights in Apr 2024

10/10 Excellent

Saj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Regis, Goa
Overall the hotel was well presented and catered well to keep residents happy and occupied whilst in the resort. Located in south Goa it was quite an isolated type resort, which is expected. Abit of a shame that not all of the restaurants were open and half board stayers had to resort to the same restaurant each evening, and that events or construction of some sort what going on when we were there. Service generally was good, just a little slow at times.
Stayed 4 nights in Mar 2024

10/10 Excellent

Krithi, Silver Spring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and outstanding service
Stayed 4 nights in Apr 2024

8/10 Good

Mahesh

Stayed 2 nights in Apr 2024

10/10 Excellent

Ben

Stayed 10 nights in Mar 2024

10/10 Excellent

Andreas

Stayed 1 night in Mar 2024

8/10 Good

Gurdeep

Stayed 4 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food and views
Stayed 2 nights in Jan 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was simply amazing. Wonderful staff, place and a New Year’s Eve party with is outstanding
Stayed 3 nights in Dec 2023

10/10 Excellent

Anshika

Stayed 3 nights in Dec 2023

2/10 Terrible

Avinash

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property ruined our honeymoon. My wife and I both got food poisoning from the hotel food, which killed an entire 48 hours. Tennis courts are in disrepair, no available pros, no new balls or rackets, no tennis ball machine. Half the resort is undergoing maintenance. It is impossible to leave the hotel in a safe manner, unless you pay for the BMW service (which we were willing to do- was unavailable most of the time). The third party car service that the hotel offers as an alternative is unprofessional, unsafe, and unsanitary. Because of renovations, the entire salon was moved to a single room, with an unprofessional an un-attentive staff member running it. It was abundantly clear that the massage therapists at the spa are not trained in any way - experienced the single worst massage of my life here. There were two staff members that made the experience worse due to their flagrant unprofessionalism: 1) Kanika - a “junior manager” of the property. Three days before we left we brought up the safety concerns with the transportation. She apologized and told us she would have a resolution for us the following day. Not only was there no resolution, she didn’t even reach out with an update. 2) Arushi - the property manager who thought a $250 discount (on a $5K USD trip) would make up for the disappointments. She tried nickel- and diming us on our way out, and had the gall to ask us to return to the property. Expedia allows 1500 char, but there were many more problems.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tejal, Oakland

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, beautiful property. The staff were always very helpful and attentive. I wish there were more dining options, but the property is under renovation, so I’m sure there will be improvements soon.
Stayed 3 nights in Nov 2023

8/10 Good

Kiran

Still being renovated staff very good and friendly but limited dining till renovation completed had to eat outside most times breakfast excellent.
Stayed 5 nights in Oct 2023

10/10 Excellent

Shamli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall service was exceptional. The resort felt like a getaway with curated services for our needs. The seaside grill and spa services were fabulous. We had lunch 3 times at the same restaurant and two days of spa services. The breakfast set-up was wonderful. This resort felt like a vacation.
Stayed 2 nights in Oct 2023

10/10 Excellent

Swatee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Peaceful, natural, amazing staff and facility. The butler service is great!
Stayed 3 nights in Sep 2023