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Occidental Costa Cancún All Inclusive

3.5 star property
3.5-star beachfront property near Escénica Tower

Choose dates to view prices

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board
View from room
Exterior
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar

Explore the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪13 min walk‬
  • Puerto Cancun Marina Town Center
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Terrace

  • Resort view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

  • Resort view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

  • Resort view
  • 360 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View

  • Sea view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Hot Tub, Ocean View

  • Ocean view
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

On the beach.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of Escénica Tower and 2 miles (3 km) of Puerto Cancun Marina Town Center. Plaza 28 and La Sagrada Familia Parish are also within 6 miles (10 km).

What's nearby

  • Playa Tortugas - 6 min walk - 0.4 miles
  • Langosta Beach - 13 min walk - 0.7 miles
  • Puerto Cancun Marina Town Center - 3 min drive - 1.9 miles
  • Plaza 28 - 6 min drive - 3.4 miles
  • Tortuga Beach - 7 min drive - 2.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

3.5-star beachfront property near Escénica Tower
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

How close is Occidental Costa Cancún All Inclusive to the airport?

Occidental Costa Cancún All Inclusive is 13.3 mi (24-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on May 6, 2025 start from $140.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental Costa Cancún All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental Costa Cancún All Inclusive.

How close is Occidental Costa Cancún All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Occidental Costa Cancún All Inclusive offer free breakfast?

Occidental Costa Cancún All Inclusive offers free buffet breakfast every day from 7:00 AM to noon.

Is there a casino at Occidental Costa Cancún All Inclusive?

No, there is no casino at this property, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are nearby.

What time is check-in at Occidental Costa Cancún All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Occidental Costa Cancún All Inclusive?

This property offers free self parking.

Does Occidental Costa Cancún All Inclusive have a pool?

Occidental Costa Cancún All Inclusive features an outdoor pool.

Does Occidental Costa Cancún All Inclusive have a restaurant?

Occidental Costa Cancún All Inclusive is home to La Claraboya, which features seafood.

Does Occidental Costa Cancún All Inclusive have a spa?

Pamper yourself with a day at zenserenz, where you can enjoy hot stone massages, body treatments, and facials.

How close is Occidental Costa Cancún All Inclusive to downtown Cancun?

Occidental Costa Cancún All Inclusive is 3.5 mi away from Avenida Kukulkan.

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1004 out of 2376 reviews
Rating 8 - Good. 637 out of 2376 reviews
Rating 6 - Okay. 354 out of 2376 reviews
Rating 4 - Poor. 193 out of 2376 reviews
Rating 2 - Terrible. 188 out of 2376 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Vlad

Stayed 7 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price.

6/10 Okay

Juan Eduardo

Liked: Staff & service
Just don’t like the beach
Stayed 4 nights in Nov 2024

4/10 Poor

Jazmin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
My recent check-in experience at a resort in Cancun was a series of disappointments and upsetting interactions, particularly with the front desk staff. I arrived with another group of friends, and we had requested to be placed in rooms close to each other. However, they placed our group in separate locations—our friends on the 3rd floor and us on the 2nd floor. To make matters worse, the room originally assigned to us had a strong, unbearable odor of paint that caused us physical discomfort, including headaches. We had to practically beg the staff to move us to a different room, which they begrudgingly did, placing us next door to our friends after initially claiming that no accommodations could be made. Unfortunately, the rudeness and lack of hospitality from the staff set the tone for the remainder of our stay. Once we settled into the new room, there were still basic necessities missing, like washcloths. When we requested them, we were told to come to the front desk instead of having them delivered to the room. It rained heavily during our stay, and the hallways began to reek of sewer, adding to the unpleasant environment. The worst part, however, was the blatant disrespect and what felt like discriminatory behavior from the staff throughout our stay. As Black women, we often felt ignored or treated with less priority compared to other guests. For instance, we noticed bartenders serving guests who arrived well after us while we were left waiting, even though we made it a
Stayed 3 nights in Jan 2025

6/10 Okay

TZUWEI

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Bobbi Jean

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The website was not clear regarding all amenities. Had a gym listed thought it would be perfect. NO GYM Staff truly amazing work badz
Stayed 5 nights in Dec 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all inclusive
Stayed 3 nights in Jan 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff on how they work so hard to make us happy. Just Excellent! Thank You.
Stayed 14 nights in Jan 2025

2/10 Terrible

STEVEN

Stayed 1 night in Jan 2025

8/10 Good

Rizabeth Laminero

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Overall clean and people were nice and hard working. Will stay again next time.
Stayed 6 nights in Jan 2025

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small but good! Not too busy - very friendly staff. If going at a busier time of year it might not be as ideal with the space. We went mid January and it was perfect. The Mexican restaurant was great.
Stayed 4 nights in Jan 2025

4/10 Poor

Malory

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Arelis, Any city

Stayed 7 nights in Dec 2024

6/10 Okay

Cameron

Stayed 3 nights in Jan 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was very good. However, the Air Conditioner in our room did mot work. Reported it twice and then just lived with it. Food and drink was good to excellent. The one thing I would add is a top level liquor option.
Stayed 6 nights in Jan 2025

10/10 Excellent

Judith Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The water was cold and the door won’t lock
Stayed 3 nights in Nov 2024

10/10 Excellent

Melody Monic Palma-

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful! The staff was very attentive and helpful! Cannot wait to come back
Stayed 6 nights in Jan 2025

6/10 Okay

ALEKSANDR

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff and service is good. Clean. Building is not a new. We had small problems with safety box and fan in the bathroom ...they solved the problems in 2 min.
Stayed 6 nights in Dec 2024

6/10 Okay

peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food could be better
Stayed 9 nights in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

meiqi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good for family all inclusive hotel, staffs are very friendly. The room is spacious and clean. The food was ok, but you can tell there are left over from last and recook for next day buffet. We had reservation seafood and Mexican restaurant. Plating and tasting is good, but food wasn’t fresh ingredients. Would considering come back if the food could improve. We had very noisy night, there is some heavy machine working from 8pm to 11pm very loud.
Stayed 4 nights in Dec 2024

2/10 Terrible

Stephanie R