Down Hall Hotel

4.0 star property
4-star eco-certified hotel with spa

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Down Hall Hotel

Lobby sitting area
Garden
Front of property
Premium bedding, down comforters, in-room safe, desk
Lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Hatfield Forest Country Park
    8 min drive
  • Southern Parkland Country Park
    12 min drive
  • Bishop's Stortford Golf Club
    15 min drive
  • London (STN-Stansted)
    15 min drive

Room options

Superior Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 1 Queen Bed

Classic Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

Executive Double or Twin Room

  • 64 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Bishop's Stortford

Near the airport.Within 6 miles (10 km) of this Bishop's Stortford hotel, you'll find Pishiobury Park and Hatfield Forest Country Park. Saint Nicholas Church, Moreton and The Gibberd Garden are also within 6 miles (10 km).

What's nearby

  • Hatfield Forest Country Park - 8 min drive
  • Southern Parkland Country Park - 12 min drive
  • The Henry Moore Foundation - 18 min drive
  • Mountfitchet Castle - 18 min drive
  • Epping Forest - 23 min drive

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪Hatfield Heath, opp the White Horse - ‬4 min drive
  • ‪Star of India - ‬9 min drive
  • ‪Queens Head Inn - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

4-star eco-certified hotel with spa
Down Hall Hotel offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 9591 square feet (891 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the eco-certified Down Hall Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bishop's Stortford hotel.

  • 98 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 9591 sq ft of conference space
  • 891 sq m of conference space
  • Built in 1322
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Down Hall Hotel offers 98 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Eden Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

How close is Down Hall Hotel to the airport?

Down Hall Hotel is 8.6 mi (15-min drive) away from the Stansted Airport (STN) airport, the closest popular airport to the property.

How much does it cost to stay at Down Hall Hotel?

As of Oct 30, 2024, prices found for a 1-night stay for 2 adults at Down Hall Hotel on Nov 8, 2024 start from $246.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Down Hall Hotel have an airport shuttle?

Airport shuttle services are not available at Down Hall Hotel.

Does Down Hall Hotel offer free breakfast?

Free breakfast isn’t provided at Down Hall Hotel, but cooked-to-order breakfast is offered for a fee of GBP 19.50 per person.

Is there a casino at Down Hall Hotel?

No, there is no casino at this hotel.

What time is check-in at Down Hall Hotel?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Down Hall Hotel?

This hotel offers free self parking and extended parking.

Does Down Hall Hotel have a pool?

Down Hall Hotel does not have a pool.

Does Down Hall Hotel have a restaurant?

Down Hall Hotel is home to The Grill Room, which features British cuisine.

Does Down Hall Hotel have a spa?

Pamper yourself with a day at Eden Spa, where you can enjoy deep-tissue massages, facials, and body treatments.

How close is Down Hall Hotel to downtown Bishop's Stortford?

Down Hall Hotel is 0.8 mi away from Hatfield Heath.

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1004 reviews" "
Rating 8 - Good. 292 out of 1004 reviews" "
Rating 6 - Okay. 106 out of 1004 reviews" "
Rating 4 - Poor. 43 out of 1004 reviews" "
Rating 2 - Terrible. 17 out of 1004 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Stayed 1 night in Jul 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Unimpressed
Asked for a quiet room-we were given a room which overlooked the gravel driveway entrance to the reception.Footfall and cars driving was very noisy. People leaving and arriving made it very noisy-even at 2am. The room had no A/C and the one window could only be opened 6inches.
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

2/10 Terrible

steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REDEEMING OF £750.00 VOUCHER
Everything was excellent at the HOTEL, but had a problem with redeeming vouchers
Stayed 3 nights in Jun 2024

6/10 Okay

John

Traveled with family
Loved the period property details. Car park needs new tarmac - dreadful condition. Breakfast was warm and needs to be hot.
Stayed 1 night in Jun 2024

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet situation, just what we needed
Stayed 1 night in Jun 2024

6/10 Okay

Kerry

Stayed 1 night in Jun 2024

8/10 Good

Elza

Liked: Cleanliness, staff & service, property conditions & facilities
I spent one night at Down Hall hotel and the next morning I used the spa. I did 2 treatments and they were very well done, I loved every minute. The staff was very friendly throughout the hotel. The beautiful nature and the open space was a treat. The bed cozy and comfortable. I definitely recommend it.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Jun 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Mar 2024

10/10 Excellent

John

Stayed 1 night in May 2024

8/10 Good

Ijeoma

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds was clean and nice.
Stayed 2 nights in May 2024

10/10 Excellent

HAYLEY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel great location
amazing hotel friendly helpful staff definitely stay here again location good
Stayed 3 nights in Apr 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very Special day made extra special
It was a lovely stay for our first night as Mr and Mrs. They had gone to the trouble to wish us a congratulations with lovely plate of goodies. Much appreciated and did not go unnoticed. Will be coming again for sure. Thankyou !
Stayed 1 night in Apr 2024

6/10 Okay

Jayne

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
A huge disappointment
Unfortunately the 2 rooms we were allocated were dark and small so we asked to move rooms (as this was a special birthday celebration), but were allocated larger rooms with very tired decor -and a take it or leave it attitude with no compassion from the duty manager whatsoever. Feel totally ripped off and extremely disappointed. Definitely not worth the money.
Stayed 1 night in Apr 2024

10/10 Excellent

C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay
This was our second stay at Down Hall, as it's a perfect start of the holiday if you have an early flight from Stanstead the following day. The hotel is wonderful and the food at the restaurant amazing. All staff were professional and friendly, in particular the manager was extremely kind and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 10 nights in Mar 2024

10/10 Excellent

Olga

Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Downhall.
A lovely sunny day helped to make our short stay perfect. From announcing our arrival to reception all the staff were extremely helpful, friendly and always smiling. The room we stayed in was excellent and spacious for our needs. Finally, the wedding feast and Breakfast the next morning was ample.
Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and grounds are lovely, the staff were all really helpful and friendly. Breakfast was excellent, as was the food served in the Fox bar. The food served in the Garden Room was delicious but way over priced. Top tip - eat in the Fox bar!
Stayed 2 nights in Mar 2024