2/10 Terrible
Kalpana
Oct 4, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable hotel
Unfortunately the two night stay was disappointing. We arrived late, the parking is terrible...difficult to get in and out and very small spaces. We could not park the car at the front of the property to unload as there were cars all over the place, so we had to do several trips as we had a lot of luggage. There is no cart or porter to help with luggage. We were hungry when we arrived but they stopped all food service at 9.30pm. The room was cold, very dated and worn. The bed was uncomfortable, and really hard. There are two ugly old chairs by a small table with stains and no cushions for comfort. To top of the terrible standard of the room, the noise was ridiculous. People walking past our door after 11pm talking and laughing really loud, and the noise from the the room upstairs kept us from sleeping. They were not being noisy but we could hear them walking around the room as the walls are so thin. It was as if they were going to fall through the ceiling. Our room was 107, terrible noise, terrible room. We are having to stay in hotels for the next few months due to moving homes, we will not be staying here again. On a positive note, the restaurant was nice and the staff were lovely. The gentleman at check out this morning was rude. The entire hotel needs renovating and updating.
Kalpana
Stayed 2 nights in Oct 2024
