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Charlevoix Inn & Suites SureStay Collection by Best Western

2.0 star property
Golf hotel near Lake Michigan

Choose dates to view prices

Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

Exterior
Indoor pool
Property amenity
Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed) | Pillowtop beds, iron/ironing board, free cribs/infant beds
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
800 Petoskey Ave, Charlevoix, MI, 49720
  • Lake Charlevoix
    ‪5 min walk‬
  • Mt. McSauba Recreation Area
    ‪15 min walk‬
  • Lake Chalevoix Depot Beach
    ‪16 min walk‬
  • Pellston, MI (PLN-Pellston Regional)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed) | Pillowtop beds, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

AmericInn by Wyndham Charlevoix

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (778)
The price is $76
per night
$84 total
includes taxes & fees
Mar 8 - Mar 9
AmericInn by Wyndham Charlevoix

About the neighborhood

Charlevoix

Near the airport.Your stay at this Charlevoix hotel places you within a 10-minute walk of Lake Charlevoix and Artform Fabricating. Lake Michigan and Mt. McSauba Recreation Area are also within 2 miles (3 km).

What's nearby

  • Lake Chalevoix Depot Beach - 16 min walk
  • Charlevoix Beach - 2 min drive
  • Beaver Island Boat Company Ferry Terminal - 2 min drive
  • Mushroom House - 3 min drive
  • Castle Farms - 7 min drive

Getting around

  • Cherry Capital Airport (TVC) - 59 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Dairy Grille - ‬3 min drive
  • ‪B.C. Pizza Charlevoix - ‬6 min drive
  • ‪Bridge Street Tap Room - ‬3 min drive
  • ‪The Villager Pub - ‬3 min drive

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Golf hotel near Lake Michigan
Charlevoix Inn & Suites SureStay Collection by Best Western offers its guests an indoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Charlevoix Inn & Suites SureStay Collection by Best Western. Free self parking is available.

This Charlevoix hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Charlevoix Inn & Suites SureStay Collection by Best Western offers 60 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. 39-inch LED televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlevoix hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Indoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 39-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Frequently asked questions

How close is Charlevoix Inn & Suites SureStay Collection by Best Western to the airport?

Charlevoix Inn & Suites SureStay Collection by Best Western is 35.3 mi (43-min drive) away from the Pellston, MI (PLN-Pellston Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Charlevoix Inn & Suites SureStay Collection by Best Western?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Charlevoix Inn & Suites SureStay Collection by Best Western on Feb 27, 2025 start from $74.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Charlevoix Inn & Suites SureStay Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at Charlevoix Inn & Suites SureStay Collection by Best Western.

How close is Charlevoix Inn & Suites SureStay Collection by Best Western to the beach?

This hotel is 0.8 mi (3-min drive) from Lake Chalevoix Depot Beach and 1.2 mi (2-min drive) from Charlevoix Beach. Don't forget your sunscreen!

Does Charlevoix Inn & Suites SureStay Collection by Best Western offer free breakfast?

Charlevoix Inn & Suites SureStay Collection by Best Western offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Charlevoix Inn & Suites SureStay Collection by Best Western?

No, there is no casino at this hotel.

What time is check-in at Charlevoix Inn & Suites SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Charlevoix Inn & Suites SureStay Collection by Best Western?

This hotel offers free self parking.

Does Charlevoix Inn & Suites SureStay Collection by Best Western have a pool?

Charlevoix Inn & Suites SureStay Collection by Best Western features an indoor pool. Guests can enjoy pool access from 9:00 AM to 11:00 PM.

Does Charlevoix Inn & Suites SureStay Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is Charlevoix Inn & Suites SureStay Collection by Best Western to downtown Charlevoix?

Charlevoix Inn & Suites SureStay Collection by Best Western is 1.1 mi away from Charlevoix.

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 378 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and breakfast. :)
Stayed 2 nights in Nov 2024

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean but possibly the smallest motel room I've ever seen
Stayed 2 nights in Nov 2024

4/10 Poor

Summer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad smell
It looked clean but our room smelled of stale smoke and piss. The smell overtook the room. It was awful. When I asked to be moved, the receptionist said all rooms were booked and offered a bottle of carpet spray. I would never stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Candace

Stayed 1 night in Oct 2024

6/10 Okay

janice

Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived the staff was very friendly Our room was clean and very comfortable The next morning we went to have breakfast the staff that worked in the breakfast room was so sweet and friendly she was also very helpful if she was ask a question.
Stayed 1 night in Nov 2024

2/10 Terrible

Leonard

Traveled with family
Disliked: Staff & service, property conditions & facilities
There were bugs in the room... The amount of money we spent key cards were not working and to get more than one.. bugs we crawling on the walls. The noise at this place was horrible. There were cracks in shower and in floor.
Stayed 2 nights in Nov 2024

8/10 Good

Terry

Stayed 2 nights in Jun 2024

6/10 Okay

William

Business traveler
Liked: Cleanliness, staff & service, amenities
This is not a $250-$300 hotel. It’s a $85-$115 hotel even in high season. The decor is very outdated.
Stayed 1 night in Sep 2024

8/10 Good

Silvio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Liked: Cleanliness, amenities
Older place that needs some updates but good overall. Person at check in not too welcoming
Stayed 1 night in Oct 2024

6/10 Okay

Rick

Stayed 2 nights in Oct 2024

10/10 Excellent

Leandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Armando

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was except we were in a room by linens and supplies rooms. There was a LOT of slamming doors!
Stayed 1 night in Oct 2024

8/10 Good

doug

Liked: Cleanliness, room comfort
Fall trip
Clean quiet older hotel well kept and comfortable
Stayed 1 night in Oct 2024

8/10 Good

Mark, Pentwater

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful view of the Lake from the back.
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Great room breakfast very good. People friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Paul James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property will stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very mellow atmosphere.
Stayed 1 night in Oct 2024

8/10 Good

Donelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother/Daught Apple Fest Weekend
The stay was nice. Though the people above us were stomping around on thier floor for hours, at least until midnight, it made it very hard to sleep. The beds werent to bad (not to hard) the shower could use a bit more pressure. The in room coffee was horrible, but the breakfast coffee downstairs was good (folgers). The ceiling in our room was cracked by the smoke detector. But other than that the stay was nice. The front desk lady that checked me in was super nice and friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

Gayla

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. Bathroom was small Toilet was plugged and had to request a plunger. Requested a roll-away bed and it was not fit to sleep on but they did return my money on that however.
Stayed 1 night in Oct 2024

6/10 Okay

David

Traveled with partner
Rooms are old and not very well kept. Strange small pillows. I’ve been staying here for many years. Price has tripled and quality has gone down.
Stayed 1 night in Oct 2024