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Charltons Banff

3.0 star property
3-star hotel near Upper Hot Springs

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charltons Banff

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is $92
includes taxes & fees
$84 per night
Dec 12 - Dec 13

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    10 min walk
  • Banff Lake Louise Tourism Bureau
    10 min walk
  • Banff Legacy Trail
    13 min walk
  • Banff, AB (YBA)
    4 min drive

Room options

View all photos for Kitchenette Suite - Sleeps Four

Kitchenette Suite - Sleeps Four | Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suite - Sleeps Four

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft Fireplace Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

Loft Fireplace Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

  • 27 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Banff Rocky Mountain Resort
Pool
Hot Tub
Pet friendly
Parking included
3.9 out of 5, Good, (1965)
The price is $92
per night
$103 total
includes taxes & fees
Dec 5 - Dec 6
Banff Rocky Mountain Resort

About the neighborhood

Banff

Uptown District stay.At this Uptown District hotel, you'll be steps from Victoria Glacier and within a 15-minute walk of Banff National Park Information Centre. Also, Banff Lake Louise Tourism Bureau is within half a mile (1 km) and Canadian Ski Museum West is within 2 miles (3 km).

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.6 miles
  • Banff Lake Louise Tourism Bureau - 10 min walk - 0.6 miles
  • Banff Centre for Arts and Creativity - 15 min walk - 0.8 miles
  • Tunnel Mountain - 5 min drive - 1.3 miles
  • Upper Hot Springs - 9 min drive - 3.3 miles

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

3-star hotel near Upper Hot Springs
Charltons Banff offers its guests an indoor pool, a spa tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Ski passes
  • Spa tub

Accessibility

  • No elevator

Room amenities

Entertainment

  • 37-inch LCD TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from October 25 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

How close is Charltons Banff to the airport?

Charltons Banff is 84.3 mi (93-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at Charltons Banff?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Charltons Banff on Dec 1, 2024 start from $99.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Charltons Banff have an airport shuttle?

Airport shuttle services are not available at Charltons Banff.

Does Charltons Banff offer free breakfast?

Charltons Banff does not offer free breakfast.

Is there a casino at Charltons Banff?

No, there is no casino at this hotel.

What time is check-in at Charltons Banff?

Check-in start time: 4 PM; Check-in end time: 11:00 PM.

Is there free parking at Charltons Banff?

Free parking is not available at this hotel. Self parking is available for CAD 15.70 per night.

Does Charltons Banff have a pool?

Charltons Banff features an indoor pool. The pool will be unavailable from October 25 2024 to December 31 2024 (dates subject to change).

Does Charltons Banff have a spa?

There are no spa services available at this hotel.

How close is Charltons Banff to downtown Banff?

Charltons Banff is 0.6 mi away from Banff.

Charltons Banff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 409 out of 1000 reviews" "
Rating 8 - Good. 348 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

hongwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Meredith Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of the property and that we could walk into town and to the bus! Our room was clean and spacious. The air was cold and a little noisy, however we actually didn’t mind the white noise!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kongkaew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Mikaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The room smelt like someone had smoked in it, but other than that it was a great stay.
Stayed 1 night in Aug 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Outdated, dirty, smelled musty, soap provided had mold growing on it. No space for any luggage. Location was decent to downtown but dark dingy room, tiny lobby, and overall desperate need of renovation. Smokers allowed to smoke anywhere on property making the already limited outdoor space undesirable even though they say smoke free property. Not worth money.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Chandan

Stayed 1 night in Aug 2024

10/10 Excellent

Patrick John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was easy, the staff are helpful and knowledgable, spacious and nice clean room, great shower water pressure and convenient location!
Stayed 1 night in Aug 2024

8/10 Good

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location, quaint, our room was older style decore but overall i have no complaints. The guy at the front desk was awesome 👌
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

8/10 Good

Ann-Marie

Traveled with family
Excellent location, easy walk to restaurants. Our room was clean and comfortable, a bit small. The pool and hot tub were nice. The hotel is a bit tired but perfectly adequate if you’re planning in being out all day.
Stayed 3 nights in Aug 2024

8/10 Good

Chel

Stayed 3 nights in Aug 2024

4/10 Poor

SUSAN, ANAHEIM

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
With a $400/night, the rooms needs to be at list clean and new. The carpet looks like it's 50 years old. Need to be totally renovated. I was sneezing everytime I was in the room. Not worth it. We were all upset and disgusted with the room. Would not recommend to anyone.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Wet carpet and sockets didn’t all work.
Had to move rooms after 24 hours due to a very wet carpet that made you slip when walking in the kitchen area. This also made the room smell damp. The new room had a double bed with one side up against a wall so made getting in and out difficult and had no side table to put phone and belongings on. It was a same as the first room was good but had a wet carpet. Not all the sockets for phone chargers worked in the second room and as a family of four with lots of electronics to charge- this was slightly frustrating. Positives: they did move us to a new room when we informed them of wet carpet. Good pool for the kids to play in. Plenty of parking. Good value overall. About 15 min walk from main Banff.
Stayed 4 nights in Aug 2024

8/10 Good

Luisa, Ringwood North

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit further away from downtown than expected but an easy 15 min walk. Room was comfortable but a bit dated and unusual that the loft air conditioner control was locked away. Complimentary bikes were not very good ones.
Stayed 5 nights in Aug 2024

8/10 Good

Eileen

Traveled with family
Liked: Staff & service
It was a good experience staying at this hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and stay.
We had a room with kitchenette- very convenient for the few refrigerated items you may have. Great pool and hot tub. Easy check-in and was given pointers for our stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Deepak

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It's not bad per se but at over $500 a night, I expected WAY WAY WAY WAY WAY more. At best, this would be a $29.99/night motel on the side of a deserted highway. I would never go back at this price.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in updated hotel
Great spot. No direct breakfast on site but places to walk to. For families it would be nice to have something to grab and go to make it easier for hiking and exploring. Parking was $15 a day. The bus to town was $2 per adult. Rooms updated and having a one bedroom is clutch with two small kids.
Stayed 3 nights in Jul 2024

10/10 Excellent

Huixin

Stayed 1 night in Jul 2024

8/10 Good

Vanessa

Business traveler
Liked: Cleanliness, staff & service
Suites are dated but in pretty good condition. Room was good value. We had a suite with the bed in a loft- this would be hard for someone with mobility issues
Stayed 3 nights in May 2024

8/10 Good

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impressions were easy parking. Check in was a breeze and our room was ready 30 minutes early. The trip with the luggage cart to the room was a bit tricky however we managed and no issue. The room was newly renovated, lots of space , high ceilings and very comfortable for a family of 4. Pool and hot tub we're also great to use, not overly busy. Hotel was very close to all the shopping and restaurants that are downtown Banff. Wouldn't hesitate to stay here again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Comfortable beds.
Only complaints would be the air conditioner was in the two bed room leaving the single bed room without air conditioning and there wasn’t really anywhere to sit comfortably, just the beds and high kitchen chairs. Bathroom door screeched when closing but it was fixed well and promptly when we reported it!
Stayed 2 nights in Jul 2024

6/10 Okay

Amandeep

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had a great stay at Charltons Banff. Room was clean and the maintenance staff did a great job. The only thing we did not like was the attitude and the tardiness of the person at the reception (Vardan). He was clearly trying to avoid answering any question about the delay in check-in and was very rude/ callous towards the other hotel employees who needed his assistance at our check-in time. Please hire people who have the right attitude for customer service.
Stayed 4 nights in Jul 2024