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Novotel Balikpapan

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Balikpapan

Outdoor pool
Lobby sitting area
Exterior
Banquet hall
Outdoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Bar
  • Gym
  • Air conditioning

Explore the area

Map
Jl Brigjen Ery Suparjan No 2, Balikpapan, East Kalimantan, 76112
  • Bekapai Garden
    3 min walk
  • Ruko Bandar
    4 min walk
  • Cafe Rendez Vous Ibis Hotel
    1 min walk
  • Balikpapan (BPN-Sepinggan Intl.)
    21 min drive

Room options

View all photos for Superior Twin Room, 2 Twin Beds

In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Twin Room, 2 Twin Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Combined shower/tub, deep soaking tub, eco-friendly toiletries

Deluxe Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free cribs/infant beds, rollaway beds

Deluxe Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | In-room safe, desk, free cribs/infant beds, rollaway beds

Business Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed

  • 334 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, free cribs/infant beds, rollaway beds

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Platinum Balikpapan Hotel & Convention Hall

Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (21)
The price is $67
per night
$84 total
includes taxes & fees
Jan 5 - Jan 6
Platinum Balikpapan Hotel & Convention Hall

About the neighborhood

Balikpapan

Heart of Balikpapan.Your stay at this hotel will put you steps from Bekapai Garden and a 5-minute walk from Ruko Bandar. Masjid Agung At-Taqwa and Plaza Balikpapan are also within half a mile (1 km).

What's nearby

  • Ruko Bandar - 4 min walk
  • Plaza Balikpapan - 12 min walk
  • E Walk - 6 min drive
  • Kemala Beach - 6 min drive
  • BSB Beach - 7 min drive

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 21 min drive

Restaurants

  • ‪DE CAFÉ Resto & Delicatessen - ‬4 min walk
  • ‪Ocean's - ‬7 min walk
  • ‪Blue Cafe & Resto - ‬4 min walk
  • ‪Depot Selamat - ‬5 min walk
  • ‪Book Cafe Balikpapan - ‬4 min walk

About this property

Novotel Balikpapan

Family-friendly 4-star hotel with 2 restaurants
Novotel Balikpapan offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 9 meeting rooms are available. Event space at this hotel measures 10333 square feet (960 square meters) and includes conference space. A children's pool, spa services, and barbecue grills are also featured at the family-friendly Novotel Balikpapan. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Balikpapan hotel.

  • 1 building
  • 198 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 10333 sq ft of conference space
  • 960 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Coffee shop
  • Bar by the pool
Novotel Balikpapan offers 198 air-conditioned accommodations with safes and slippers. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Indonesian

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 181,500 for adults and IDR 90,750 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Balikpapan

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 375000 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately IDR 181500 for adults and IDR 90750 for children
  • Airport shuttle fee: IDR 180000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 375000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Balikpapan Novotel
Novotel Balikpapan
Novotel Hotel Balikpapan
Novotel Balikpapan Hotel Balikpapan
Novotel Balikpapan Hotel
Balikpapan Novotel
Balikpapan Novotel
Novotel Balikpapan Hotel
Novotel Balikpapan Balikpapan
Novotel Balikpapan Hotel Balikpapan

Frequently asked questions

How close is Novotel Balikpapan to the airport?

Novotel Balikpapan is 5.8 mi (21-min drive) away from the Balikpapan (BPN-Sepinggan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Balikpapan?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Novotel Balikpapan on Jan 1, 2025 start from $50.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Balikpapan have an airport shuttle?

Novotel Balikpapan offers an airport shuttle 24 hours a day, for a charge of IDR 180000 per vehicle, one way.

How close is Novotel Balikpapan to the beach?

This hotel is 1.2 mi (5-min drive) from Pantai Monpera and 1.4 mi (6-min drive) from Kemala Beach. Don't forget your sunscreen!

Does Novotel Balikpapan offer free breakfast?

Free breakfast isn’t provided at Novotel Balikpapan, but full breakfast is offered for a fee of IDR 181500 for adults and IDR 90750 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Novotel Balikpapan?

No, there is no casino at this hotel.

What time is check-in at Novotel Balikpapan?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Novotel Balikpapan?

This hotel offers free self parking.

Does Novotel Balikpapan have a pool?

Novotel Balikpapan features an outdoor pool and a children's pool.

Does Novotel Balikpapan have a restaurant?

Yes, there are 2 restaurants on site.

Does Novotel Balikpapan have a spa?

This hotel has a spa, which features massages, body scrubs, and facials.

How close is Novotel Balikpapan to downtown Balikpapan?

Novotel Balikpapan is 2.9 mi away from Balikpapan.

Novotel Balikpapan Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 89 reviews" "
Rating 8 - Good. 36 out of 89 reviews" "
Rating 6 - Okay. 23 out of 89 reviews" "
Rating 4 - Poor. 6 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 28 nights in Mar 2023

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel this is
Stayed 28 nights in Mar 2023

4/10 Poor

WING MING

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Linen was dirty and stained. Hotel room is poorly maintained. Cannot live up to 5 star hotel standard.
Stayed 2 nights in Jan 2023

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a little bit tired, an excellent hotel with friendly staff and is great value for money.
Stayed 4 nights in Oct 2022

6/10 Okay

Puji

Stayed 1 night in Sep 2022

6/10 Okay

Rolf, Castro Valley

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had to change rooms as bed wa s not 2 twins.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good food. Good location. All is well i love
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Location, so many streetfood nearby. All perfect
Stayed 27 nights in May 2020

10/10 Excellent

Firman, Smd

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool and the foods. Everrything all is well
Stayed 27 nights in May 2020

8/10 Good

Hendry

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Facilities and rooms are in disrepair. Non-smoking room is filled with tobacco smell. Room is incredibly cold. Travelers also need to be warned of the SPA on 2nd floor - paid for 90 mins but ended after 55 — dishonest practice and low quality materials were used. Face was swollen for one week after that. The only asset is hotel staff.
Stayed 5 nights in Jul 2019

8/10 Good

Poay Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Hotel is about 20 minutes taxi drive from Sepinggan International Airport. My room got full view of the sea. Hotel is about 10 minutes to the beach and many pubs line the beach. Hotel is also 10 minutes walk to Plaza Balikpapan for shopping. Hotel Lobby is modern and check in a breeze with English speaking staff. Room is big and clean, wifi is fast. There are a lot of varieties in breakfast buffet, with local and western selection.
Stayed 2 nights in Feb 2019

10/10 Excellent

Michele, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great facilities
Nice hotel close to the centre of town with great facilities
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Good location, but hotel needs update
Great location! Hotel needs to be updated and rooms need to be cleaner
Stayed 2 nights in Aug 2018

4/10 Poor

han, sg

Disliked: Cleanliness, room comfort
Hotel located on top of hill
Room cleaning service did not do a good job, room still messy when we came back, food is tasteless, minibar is empty and mineral water is chargeable...
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

HENRY

Liked: Staff & service
Gym’s equipment poorly maintain and the air was smelly. The room slightly dusty and the linen got so many stains.

6/10 Okay

Verified traveler

Stayed 1 night in Jan 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Good experience.
Initially the room was not very good, the shower did not work and we did not have the sea view requested. But once pointed out it was quickly dealt with and we were moved to a very nice room. The staff were always extremely helpful and wanted to help wherever possible. Overall a very positive experience.
Stayed 6 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Reservation syatem
I had problem during check In , The hotel provided "Smoking Room" to me , even my Booking confirmation said "Non-Smoking Room" . The hotel said the room is not available !! (actually it's already 5.30 pm.. How come ?) , Finally they changed the room for me after I insisted not to accept Smoking Room ( As I 've got Allergy for smoking smell) , But this check in took me 30 Minutes .
Stayed 1 night in Aug 2017

8/10 Good

Kwong Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and close to airport.
Stayed 2 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Cucu Mutiara, Jakarta

Hotel is a bit tired.
Hotel is a bit tired. Lobby needs more lighting. Staffs are friendly and helpful.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty sheets and little care about cleanliness
Not good at all. Stained sheets on both separate days I stayed. It takes a little bleach to correct these. The toilet flooded leaving faeces everywhere. Took them almost an hour to clean it. The hotel seems not to care about cleanliness and presentation. The basics should be right. It is a reminder to the managers and Accor group to get their hotel in order. If not they should charge less because the public are not as stupid as they think.

10/10 Excellent

Lourine, Bali Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
So enjoyable stay.nice food,friendly and polite staffs,great facility.enjoyed the swimming pool and gym.perfect place for seminar or conference.the price is reasonable.