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Comfort Suites Austin NW Lakeline

2.5 star property
Austin hotel in Pond Springs area

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Photo gallery for Comfort Suites Austin NW Lakeline

Exterior
Premium bedding, in-room safe, desk, soundproofing
Fitness facility
Lobby
Outdoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Room service
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
13681 N. US Hwy 183, Austin, TX, 78750
  • Austin Aquarium
    ‪14 min walk‬
  • Lakeline Mall
    ‪3 min drive‬
  • Main Event Entertainment
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds

  • 463 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, Multiple Beds, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby

Hampton Inn & Suites Austin Cedar Park-Lakeline

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, (1003)
The price is $168
per night
$197 total
includes taxes & fees
Mar 8 - Mar 9
Hampton Inn & Suites Austin Cedar Park-Lakeline

About the neighborhood

Austin

Pond Springs stay.Your stay at this Pond Springs hotel places you within 2 miles (3 km) of Main Event Entertainment and Lakeline Mall. Brushy Creek Regional Trail and Round Rock Independent School District Athletic Complex are also within 6 miles (10 km).

What's nearby

  • Austin Aquarium - 14 min walk
  • Lakeline Mall - 3 min drive
  • Main Event Entertainment - 4 min drive
  • Arboretum at Great Hills Mall - 8 min drive
  • Lake Travis - 11 min drive

Getting around

  • Lakeline Station - 5 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪P. Terry's Burger Stand #14 - ‬12 min walk
  • ‪Pinballz Lake Creek - ‬8 min walk

About this property

Comfort Suites Austin NW Lakeline

Austin hotel in Pond Springs area
Comfort Suites Austin NW Lakeline offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. Comfort Suites Austin NW Lakeline also features a complimentary children's club, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Austin hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • 441 sq ft of conference space
  • 41 sq m of conference space
  • Built in 2000
  • Continental breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Comfort Suites Austin NW Lakeline offers 65 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free children's club
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free children's club
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Comfort Suites Austin NW Lakeline.

Property is also known as

Comfort Suites Lakeline
Comfort Suites Lakeline Hotel
Comfort Suites Lakeline Hotel Northwest
Comfort Suites Northwest Lakeline
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites NW Lakeline Hotel
Comfort Suites NW Lakeline Austin
Comfort Suites NW Lakeline
Comfort Suites Austin NW Lakeline Hotel
Comfort Suites Austin NW Lakeline Austin
Comfort Suites Austin NW Lakeline Hotel Austin

Frequently asked questions

How close is Comfort Suites Austin NW Lakeline to the airport?

Comfort Suites Austin NW Lakeline is 24.3 mi (27-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites Austin NW Lakeline?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Austin NW Lakeline on Feb 23, 2025 start from $80.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites Austin NW Lakeline have an airport shuttle?

Airport shuttle services are not available at Comfort Suites Austin NW Lakeline.

Does Comfort Suites Austin NW Lakeline offer free breakfast?

Comfort Suites Austin NW Lakeline offers free continental breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at Comfort Suites Austin NW Lakeline?

No, there is no casino at this hotel.

What time is check-in at Comfort Suites Austin NW Lakeline?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Comfort Suites Austin NW Lakeline?

This hotel offers free self parking.

Does Comfort Suites Austin NW Lakeline have a pool?

Comfort Suites Austin NW Lakeline features an outdoor pool.

Does Comfort Suites Austin NW Lakeline have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites Austin NW Lakeline to downtown Austin?

Comfort Suites Austin NW Lakeline is 13.3 mi away from Austin.

Comfort Suites Austin NW Lakeline Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 81 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

Quincy

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The tub had hairs in it, and there were stains on the sheets.
Stayed 1 night in Nov 2024

2/10 Terrible

arunsri

Stayed 2 nights in Oct 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

srivatsan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this filthy hotel like a plague
My family and I had the misfortune of staying at this nightmare of a hotel. From the moment we walked into our room, it was clear this place had zero standards of hygiene or comfort. The first thing that hit us was the stench—an overwhelming musty odor that seemed to be embedded in every inch of the stained, grimy carpet. And the carpets were just as bad in the hallways, spreading the awful smell throughout the entire floor. It felt like the whole hotel had given up on basic cleanliness. The real horror awaited us in the bed. As we pulled back the sheets, we were horrified to see roaches scurrying around, and to our utter disbelief, a live bed bug crawling across the pillow. Yes, you read that right—roaches and bed bugs, in the actual bed! My kids were terrified, and we spent the entire night in absolute fear of what might crawl on us. This place is a complete disgrace. If you value your health and sanity, stay far, far away.
Stayed 1 night in Nov 2024

4/10 Poor

Tae

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Overall property condition is poor considering what you pay.
Stayed 1 night in Nov 2024

4/10 Poor

patty

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Toilet in my room only flushed half of the time. Had to obtain code from front desk to use toilet in lobby since the one in room would not flush. It is definitely time to replace the stained carpet in common areas.
Stayed 1 night in Nov 2024

4/10 Poor

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

susanna

Stayed 2 nights in Sep 2024

2/10 Terrible

Saida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is place is not very clean, greasy old carpet stains , bed sheets had some old greasy stains
Stayed 2 nights in Oct 2024

4/10 Poor

Priscilla

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointed
The property was highly rated, but was disappointing. Floor was not vacuumed, trash and bugs were everywhere. The tub was stained. The phone, lamps and furniture was dirty. The fridge and microwave were clean.
Stayed 1 night in Oct 2024

10/10 Excellent

E. Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little work
Stayed 1 night in Jul 2024

2/10 Terrible

Krystan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property smelt like smoke and our room had a musty smell. The breakfast was disgusting and only had 1 type of juice available not even water so I had to buy drinks and got charged twice for it. The bathtub had brown on the bottom like it wasn’t properly cleaned. I also got bit by bugs in my bed.
Stayed 1 night in Oct 2024

8/10 Good

ChingPing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. The only shortcoming for me is their limited breakfast options
Stayed 2 nights in Sep 2024

2/10 Terrible

Cherlyn

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we got was disgusting. There was mildew on the comforter. Multiple other stains. I don't know if it was food or feces. We booked a room for 5 people and they only had 2 towels and said the hotel was out of towels. There were bugs on the floor, beer bottle caps and hair everywhere. It was just a disgusting room and they would not offer us another one. I would never stay here again!!
Stayed 1 night in Sep 2024

4/10 Poor

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

roberto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet didnt flush correctly and shower head did not work, was slashing water everywhere.
Stayed 1 night in Aug 2024

6/10 Okay

Volkan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Brian

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel is in a terrible area. Lots of narcotic activity and the hotel is dirty, dark and disgusting.
Stayed 3 nights in Aug 2024

6/10 Okay

Christal

Traveled with partner
Liked: Staff & service
We stayed at this property a couple of years ago and it was great. So we rebooked for this trip. There must have been a change in ownership/management. The property has a very strong smell all throughout. We had to request a room change as soon as we checked in due to a small swarm of black flies/gnats in the room. New room didn’t have any thankfully. Both rooms need some basic upkeep done (paint, deep cleaning). The bed was comfortable. Didn’t partake in the breakfast due to the strong smell. Room served its purpose but probably won’t be back.
Stayed 6 nights in Aug 2024

4/10 Poor

Victoria

Liked: Room comfort
Disliked: Staff & service
Look elsewhere if you want friendly staff.
Night staff was rude, couldn't find out reservation even after explaining that it was from the prior day since we didn't make it to our hotel until 3am because of travel. When we went to check out there was no one at the desk and took them 10 minutes to show up. Elevator sounded more like a hellavator and could possibly give out at anytime. Beds were comfortable enough, walls in the bathroom were dirty and looked like parts were starting to fall apart.
Stayed 1 night in Aug 2024