2/10 Terrible
MARK, Hephzibah
Dec 22, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience ever. The first room they tried to give me was right next to the butts bucket and reeked of smoke. I asked for a non-smoking room and they claimed that room was non-smoking. I told them that it smelled of smoke. The next room was the dirtiest room I have ever seen. When we pulled the sheets back, the fitted sheet was dirty. Large black specks of dirt and hairs--inside the bed. Smaller black specks made me concerned about bed bugs but I did not investigate closely. The bathroom was dirty too. Toothpaste on the mirror made it obvious cleanliness was something they did not care about. When I told them the sheets were dirty in the second room they claimed there were no other rooms available. Funny how at 9:30 pm the parking lot was much less than half full. Staff was absolutely rude start to finish. They didn't even know what side of the building the room was on. I had to walk halfway around to find it. Of course I did not stay there. When I told them it was the dirtiest hotel room I had ever seen they did not care.
MARK
Stayed 1 night in Dec 2024