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Ellerslie Palms Motel

3.0 star property
3-star motel near Sylvia Park Shopping Center

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Photo gallery for Ellerslie Palms Motel

Coffee/tea maker, electric kettle
Exterior
Exterior
Ground Floor Studio | Living area | 50-inch flat-screen TV with digital channels, TV
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
384 Ellerslie-Panmure Highway, Ellerslie, Auckland, 1060
  • Sylvia Park Shopping Center
    ‪4 min drive‬
  • Mt. Smart Stadium
    ‪6 min drive‬
  • Sky Tower
    ‪12 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for 1 Bedroom Kitchen Unit

1 Bedroom Kitchen Unit | Private kitchen | Coffee/tea maker, electric kettle

1 Bedroom Kitchen Unit

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family 2 Bedroom Unit

Family 2 Bedroom Unit | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Family 2 Bedroom Unit

  • 1033 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Beds

Balcony 1 Bedroom

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Ground Floor Studio

Ground Floor Studio | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Ground Floor Studio

  • 452 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Studio with Balcony

Studio with Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Studio with Balcony

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

1 Bedroom Wheel Chair Access Unit

  • 721 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Ground Floor 1 Bedroom

Ground Floor 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Ground Floor 1 Bedroom

  • 721 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed

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Exterior

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About the neighborhood

Auckland

Mount Wellington stay.With a stay at this Mount Wellington motel, you'll be within 2 miles (3 km) of Sylvia Park Shopping Center and 6 miles (10 km) of University of Auckland. Also within 9 miles (15 km) are Spark Arena and Eden Park.
View more Motels in AucklandOpens in a new window

What's nearby

  • Sylvia Park Shopping Center - 4 min drive - 1.7 miles
  • Mt. Smart Stadium - 6 min drive - 3.0 miles
  • Spark Arena - 11 min drive - 7.0 miles
  • Sky Tower - 12 min drive - 7.1 miles
  • Auckland Ferry Terminal - 13 min drive - 7.5 miles

Getting around

  • Gaunt Street Tram Stop - 12 min drive
  • Auckland Panmure Station - 17 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Hansan Vietnamese Restaurant 漢山越南餐館 - ‬15 min walk
  • ‪Red Sun Chinese Takeaways - ‬4 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Wendy's - ‬9 min walk

About this property

Ellerslie Palms Motel

3-star motel near Sylvia Park Shopping Center
As a guest of Ellerslie Palms Motel, you'll find multilingual staff, a garden, and room service (during limited hours). Public spaces have free WiFi. Free self parking is available.

This 3-star Auckland motel is smoke free.

  • 24 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1987
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • No smoking on site
Ellerslie Palms Motel offers 24 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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includes taxes & fees
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Property amenities

Family friendly

  • Living room
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between November 19 and November 30.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and 12:30 PM
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ellerslie Palms Motel Auckland
Ellerslie Palms Auckland
Ellerslie Palms
Ellerslie Palms Motel Motel
Ellerslie Palms Motel Auckland
Ellerslie Palms Motel Motel Auckland

Frequently asked questions

How close is Ellerslie Palms Motel to the airport?

Ellerslie Palms Motel is 16 mi (28-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

Does Ellerslie Palms Motel have an airport shuttle?

Airport shuttle services are not available at Ellerslie Palms Motel.

How close is Ellerslie Palms Motel to the beach?

This motel is 4.8 mi (16-min drive) from Kohimarama Beach and 5.6 mi (18-min drive) from St. Helier's Bay Beach. Don't forget your sunscreen!

Does Ellerslie Palms Motel offer free breakfast?

Ellerslie Palms Motel does not offer free breakfast.

Is there a casino at Ellerslie Palms Motel?

No, there is no casino at this motel, but SkyCity Casino (12-min drive) is nearby.

What time is check-in at Ellerslie Palms Motel?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. A fee applies for early check-in.

Is there free parking at Ellerslie Palms Motel?

This motel offers free self parking.

Does Ellerslie Palms Motel have a pool?

Ellerslie Palms Motel does not have a pool.

Does Ellerslie Palms Motel have a spa?

There are no spa services available at this motel.

How close is Ellerslie Palms Motel to downtown Auckland?

Ellerslie Palms Motel is 5 mi away from Auckland.

Ellerslie Palms Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 172 out of 299 reviews
Rating 8 - Good. 80 out of 299 reviews
Rating 6 - Okay. 23 out of 299 reviews
Rating 4 - Poor. 10 out of 299 reviews
Rating 2 - Terrible. 14 out of 299 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and affordable...
Stayed 1 night in Dec 2024

2/10 Terrible

Brian

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We arrived on 23rd for a 4 night stay. Reception was not open at 1pm. After many phone calls we were told that someone was on there way to open the outdoor safe to collect our key. After another long wait , a young Indian Lady appeared from a door adjacent to the reception , where she had been all this time. Our beds were not made and towels were not changed. We left after 3 Nights
Stayed 4 nights in Dec 2024

10/10 Excellent

Celeste

Stayed 1 night in Dec 2024

4/10 Poor

Greg

Business traveler
Disliked: Staff & service, property conditions & facilities
Jug was brken, no human interaction
Stayed 2 nights in Dec 2024

10/10 Excellent

Bindi

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Flynn

Stayed 1 night in Nov 2024

10/10 Excellent

William

Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pros: Big rooms, great parking, quite close to concert venue Cons: one of main lights was flickering so had to turn off, no fresh milk (sachet only), neighbours in block of flats next door screaming at early hours of morning
Stayed 2 nights in Nov 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and place
Stayed 1 night in Nov 2024

6/10 Okay

Larry

Liked: Property conditions & facilities, room comfort
Not happy with check in have to call to be able to get in room luckily I have a mobile phone some people may not have no milk in fridge booked a balcony room but no chairs or tables on deck but room itself was nice clean and roomy
Stayed 1 night in Oct 2024

8/10 Good

michael

Stayed 1 night in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Easy check in, nice clean room, basic facilities. Outside was tired and a bit untidy, not welcoming. Overall comfy for one night and nice room.
Stayed 1 night in Oct 2024

10/10 Excellent

Felicia

Stayed 1 night in Sep 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
The motel was handy to where we wanted to go to.
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Traveled with family
Great remote checking in process
Stayed 1 night in Sep 2024

8/10 Good

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central for our activities. Spacious, clean and well appointed. Serviced daily. Needs instruction pamphlets for TV and microwave..
Stayed 4 nights in Sep 2024

10/10 Excellent

K

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Kathryn

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No-one at reception... Working remotely. Disappointing in that I couldn't get local info from reception. Missing crockery and utensils. Safe was inaccessible as it was locked before we arrived. Previous user left rubbish in the under bench bin.. This should not have been there. Bedroom light flashed when turned on. The freezer box desperately requires defrosting ... These should have been checked and rectified after each booking. The accessibility shower was great, but the bathroom tiles became very slippery from condensation making it dangerous for people with disabilities. When I rang the remote worker they offered to send someone in to sort issues, but we were heading out and uncertain of our return time, so advised them this was just to let them know these issues needed to be dealt to. The unit was warm, quiet, and clean (apart from someone else's rubbish not being removed). It was very convenient for our early morning appointments. I would seriously consider booking here again.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Stayed 1 night in Jul 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient. Quiet place
Stayed 2 nights in Jul 2024

6/10 Okay

Sam

Traveled with family
Liked: Amenities
The property was easy to get to, ample parking for everyone. Staff member on check in was nice, check in was easy and upon arrival the room was in good order. Unfortunately there were a few issues. Firstly a previous occupant had broken a bed leg and once found it was easy enough to wedge into the right spot (wouldn't screw in though). Next , one of the curtains had been torn where the hook was meant to go, so it was difficult to close. Next, after the first night, none of the used towels were removed or replaced and the bin was not emptied, luckily we managed to catch a staff member before she went home to get a couple of clean towels. Checking out in the morning after the second night, the office was still closed and curtained at 10am, but a box was provided to drop off keys. Seemed like there was an issue with staffing unfortunately this weekend.
Stayed 2 nights in May 2024

6/10 Okay

Jan

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Paid for extra person but there was only 4 of everything. Cups cutlery chairs etc.Dirty bathroom. Bed only half made. No extra towels or pillows.No complimentary milk Could'nt contact managers. Nearby room noisy all night. Very bad experience for the price
Stayed 3 nights in Mar 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Richard

Traveled with family
Disliked: Staff & service
The size of the room was fantastic, lovely kitchenette. Clean bathroom The room was alittle dusty, bits of rubbish under the bed.
Stayed 1 night in Mar 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
$30 charge for dishes
Something to watch out for here, in the small print on a4 page in room is a note saying $30 charge if you don't do your dishes. This worries me as how do i know that last person did the dishes hygienically and didn't just rise and put away. 1st time i have seen this sort of note and fee..
Stayed 1 night in Mar 2024