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Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

5.0 star property
5-star beachfront palace near Grand Beach

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Frette Italian sheets, premium bedding, Select Comfort beds, minibar
View from property
Exterior
Frette Italian sheets, premium bedding, Select Comfort beds, minibar
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
1 Avenue de l'Impératrice, Biarritz, Pyrenees-Atlantiques, 64200
  • Grand Beach
    3 min walk
  • Biarritz City Hall
    6 min walk
  • Casino Barriere
    7 min walk
  • Biarritz (BIQ-Pays Basque)
    12 min drive

Room options

View all photos for Suite, 2 Bedrooms (Imperial)

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Suite, 2 Bedrooms (Imperial)

  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed (Rooftop)

Suite, 1 King Bed (Rooftop) | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Suite, 1 King Bed (Rooftop)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Royal Suite, 1 King Bed

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Twin Beds (Ambassador, Cruise Liner Collection)

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Suite, 2 Twin Beds (Ambassador, Cruise Liner Collection)

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Cruise Liner Collection)

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed (Cruise Liner Collection)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Beach View

Classic Room, 1 King Bed, Beach View | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 1 King Bed, Beach View

  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Ocean View (Classic Collection)

Beach/ocean view

Deluxe Room, 2 Twin Beds, Ocean View (Classic Collection)

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Classic Collection)

Beach/ocean view

Deluxe Room, 1 King Bed, Ocean View (Classic Collection)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Cruise Liner Collection)

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Junior Suite, 1 King Bed (Cruise Liner Collection)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Junior Suite, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Classic Collection)

Room, 2 Twin Beds (Classic Collection) | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds (Classic Collection)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Suite

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Imperial Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 2 Twin Beds

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Ambassador Suite

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Classic Collection)

Deluxe Room, 1 King Bed (Classic Collection) | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed (Classic Collection)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Beach View

Room, 2 Twin Beds, Beach View | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds, Beach View

  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Beach View

Room, 1 King Bed, Beach View | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed, Beach View

  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Palais)

Suite, 1 King Bed (Palais) | Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Suite, 1 King Bed (Palais)

  • City view
  • Sleeps 3
  • 1 King Bed
View from property
Sofitel Biarritz Le Miramar Thalassa Sea & Spa
Pool
Hot Tub
Spa
Pet friendly
4.3 out of 5, Excellent, (339)
The price is $178
per night
$206 total
includes taxes & fees
Nov 19 - Nov 20
Sofitel Biarritz Le Miramar Thalassa Sea & Spa

About the neighborhood

Biarritz

Beachside getaway.Your stay at this Biarritz palace places you within a 10-minute walk of Grand Beach and Bay of Biscay. Biarritz City Hall and Casino Barriere are also within half a mile (1 km).
View more Palaces in BiarritzOpens in a new window

What's nearby

  • Casino Barriere - 7 min walk
  • Biarritz Aquarium - 16 min walk
  • Port-Vieux Beach - 16 min walk
  • Biarritz Lighthouse - 19 min walk
  • Cote des Basques - 11 min drive

Getting around

  • Guethary Station - 12 min drive
  • Biarritz (BIQ-Pays Basque) - 12 min drive

Restaurants

  • ‪Casino Barrière de Biarritz - ‬7 min walk
  • ‪Maison Dodin - ‬7 min walk
  • ‪Jack The Cockerel - ‬4 min walk
  • ‪Le Restaurant - ‬8 min walk
  • ‪Biarritz Beach - ‬5 min walk

About this property

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

5-star beachfront palace near Grand Beach
Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. A children's pool, a spa tub, and a fitness center are also featured at the luxury Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Biarritz palace is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1854
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offers 142 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually decorated. Select Comfort beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Biarritz palace provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the palace's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, uncovered self parking on site (EUR 30 per day)
  • Uncovered valet parking on site (EUR 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: EUR 50 to 50 for adults and EUR 25 to 25 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 65 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.62 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 50 to 50 for adults, and EUR 25 to 25 for children
  • Uncovered self parking fee: EUR 30 per day (in/out privileges)
  • Uncovered valet parking fee: EUR 30 per day
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This palace caters to LGBTQ+ guests.
  • Reservations are needed for massage services. For reservations, contact the palace before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais Imperial
du Palais Imperial Biarritz
Hôtel du Palais Imperial Resort
Hôtel du Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Hôtel Palais Imperial Resort Biarritz
Palais Imperial Biarritz
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel Palais Imperial Resort
Palais Imperial
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Palais Imperial Biarritz

Frequently asked questions

How close is Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt to the airport?

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is 3 mi (12-min drive) away from the Biarritz (BIQ-Pays Basque) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt on Nov 15, 2024 start from $415.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt have an airport shuttle?

Airport shuttle services are not available at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt.

How close is Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt to the beach?

This palace is on the beach. Don't forget your sunscreen!

Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offer free breakfast?

Free breakfast isn’t offered at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt, but full breakfast is offered for a fee of between EUR 50 and 50 for adults, EUR 25 and 25 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

No, there is no casino at this palace, but Casino Barriere (7-min walk) is nearby.

What time is check-in at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Free parking is not available at this palace. Self parking is available for EUR 30 per day, and valet parking for EUR 30 per day.

Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt have a pool?

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt features an indoor pool, an outdoor pool, and a children's pool.

Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt have a restaurant?

There are 3 onsite restaurants, offering options like French cuisine, ocean views, and a poolside location.

Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt have a spa?

This palace has a spa, which features aromatherapy, hydrotherapy, and body wraps.

How close is Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt to downtown Biarritz?

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is 0.3 mi away from Biarritz.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 211 out of 272 reviews" "
Rating 8 - Good. 39 out of 272 reviews" "
Rating 6 - Okay. 8 out of 272 reviews" "
Rating 4 - Poor. 11 out of 272 reviews" "
Rating 2 - Terrible. 3 out of 272 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay.
Stayed 3 nights in Jul 2024

2/10 Terrible

Liz

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Worst experience ever
Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great services beautiful hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Micaela, Alamo

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, from architecture to experience, is all about luxury. From the initial greeting to departure, the entire stay was lovely. I had a beautiful room with 5 (or 6?) floor to ceiling windows, a bathtub (💖), and twin beds. We were welcomed with champagne and lemon cookies, and the complimentary teas were delicious and high quality. The welcome for my little dog was sweet and beautiful. And although the chef has recently changed, the wait staff is knowledgeable, refined, and gracious. My thanks to Nisma, Denis, and others at reception, to Pierre and Christophe, the voituriers, and to the young lady who engraved the little dog tag for Rambo, many thanks!
Stayed 1 night in Jun 2024

2/10 Terrible

Carolyn

Stayed 3 nights in May 2024

10/10 Excellent

Jahan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best experiences
Stayed 2 nights in May 2024

10/10 Excellent

Micaela, Alamo

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and room upgrade was delightful. Courteous staff, kindness to my dog, and generous hospitality all around. Happy to return!
Stayed 1 night in Apr 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional experience One of the best hotel by the beach Hotel with great location, history and beautiful interior design. I can’t wait to be back there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Micaela, Alamo

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed several times here, almost everytime I've been to Biarritz, and the reception has always been courteous and professional. The rooms have always been beautiful and luxuriously well appointed. Each arrival has been lovely, with reception, check in, car and luggage, and in all my stays, there was only one problem, that was quickly, and graciously, resolved. The hotel is right on the beach, and it's an easy walk down to dig your toes in the sand! It has become a welcome refuge.
Stayed 1 night in Mar 2024

10/10 Excellent

Mirko Thomas

Stayed 5 nights in Dec 2023

10/10 Excellent

vincent

Stayed 1 night in Oct 2023

10/10 Excellent

Micaela, Alamo

Stayed 1 night in Oct 2023

10/10 Excellent

Ulf

Stayed 2 nights in Sep 2023

10/10 Excellent

Kwoon I

Stayed 2 nights in Sep 2023

10/10 Excellent

Robert, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay second time, Happy
Stayed 6 nights in Aug 2023

10/10 Excellent

Carlos, san antonio

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Sep 2023

10/10 Excellent

Siobhan

Stayed 1 night in Sep 2023

10/10 Excellent

Shani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything at The Hotel was exceptional. Nothing was too much trouble. All staff were kind and helpful and made our stay wonderful thank you all
Stayed 4 nights in Jul 2023

10/10 Excellent

Cristina

Stayed 4 nights in Jul 2023

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
A lot to improve
Room was not ready at 4.30pm Had to wait 45 min to have a coffee in the morning Shower had a terrible smell
Stayed 1 night in Jul 2023

10/10 Excellent

Micaela, Alamo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is my third stay at the Hotel du Palais in Biarritz and my best stay. The staff was warm, welcoming, and they remembered me from my last two visits. My husband and I felt well cared for and respected. I don't know if we received a room upgrade, but it felt like we did because we had a room with beautiful views of the city and ocean. Dinner on the terrace last night, with the ocean and sunset, were a definite plus!
Stayed 1 night in Jun 2023

10/10 Excellent

Zale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal property. Literally a palace. Rooms and interior have been fully renovated over past few years, so a beautiful combination of modern and classical extravagance. Outdoor and indoor pools are gorgeous. Right on the beach. Excellent staff. Highly highly recommend !!
Stayed 2 nights in Jun 2023

10/10 Excellent

tatiana

Traveled with partner
Liked: Cleanliness
A truly 5 star hotel/ resort. From the moment we arrived we felt special, ppl at the front desk couldn’t be nicer. Beautiful room with a view of the lighthouse and the ocean. Clean and comfortable. Walk everywhere. Free shuttle to the train station. Good if pricey breakfast. Dinner at the restaurant we didn’t like especially seaweed dessert 😢. Lobster in beet juice didn’t impress us. But that’s a separate entity I guess and not the hotel. Thank you Hotel du Palais Biarritz! We love you.
Stayed 5 nights in Jun 2023

10/10 Excellent

gonzalo

Stayed 1 night in Jun 2023