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Holiday Inn Acapulco La Isla, an IHG Hotel

3.5 star property
Family-friendly 3.5-star hotel with outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Acapulco La Isla, an IHG Hotel

Breakfast, lunch, dinner served; international cuisine
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pet friendly
    Pet friendly

Explore the area

Map
Blvd. De Las Naciones, 2000, Col. La Zanja, Acapulco, GRO, 39907
  • Forum de Mundo Imperial
    3 min drive
  • La Isla Shopping Village
    3 min drive
  • Turtle Dunes
    4 min drive
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    9 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

  • 86 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • 86 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed

  • 108 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Standard Room, 2 Queen Beds (Pet Friendly) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

  • 86 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony

  • 86 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub

  • 86 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the neighborhood

Acapulco

La Poza stay.Your stay at this La Poza hotel places you within 3 miles (5 km) of La Isla Shopping Village and Laguna Tres Palos. Forum de Mundo Imperial and Playa Revolcadero are also within 3 miles (5 km).

What's nearby

  • Forum de Mundo Imperial - 3 min drive - 2.1 miles
  • La Isla Shopping Village - 3 min drive - 1.8 miles
  • Arena GNP Seguros - 4 min drive - 2.7 miles
  • Playa Revolcadero - 10 min drive - 2.3 miles
  • La Bonfil Beach - 13 min drive - 4.8 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 9 min drive

Restaurants

  • ‪La Granja - ‬12 min walk
  • ‪Paititi del Mar - ‬6 min walk
  • ‪100% Natural - ‬12 min walk
  • ‪Tacos Tarascos - ‬6 min walk
  • ‪Toks - ‬6 min walk

About this property

Holiday Inn Acapulco La Isla, an IHG Hotel

Family-friendly 3.5-star hotel with outdoor pool
Holiday Inn Acapulco La Isla, an IHG Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, 5 meeting rooms, and coworking spaces are available. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Acapulco La Isla, an IHG Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Acapulco hotel.

  • 1 building
  • 101 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 0 sq m of conference space
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Holiday Inn Acapulco La Isla, an IHG Hotel offers 101 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 350 for adults and MXN 195 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between April 05 and June 15.

Access methods

Staffed front desk

Pets

  • Pets: MXN 800.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for MXN 250.00 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 195 for children
  • Pet fee: MXN 800.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Acapulco Isla
Holiday Inn Acapulco
Holiday Inn Acapulco Isla
Holiday Inn Isla
Holiday Inn Isla Acapulco
Holiday Inn Isla Hotel
Holiday Inn Isla Hotel Acapulco
Isla Acapulco
Holiday Inn Acapulco Isla Hotel

Frequently asked questions

How close is Holiday Inn Acapulco La Isla, an IHG Hotel to the airport?

Holiday Inn Acapulco La Isla, an IHG Hotel is 3.4 mi (9-min drive) away from the General Juan N. Alvarez Intl. Airport (ACA) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Acapulco La Isla, an IHG Hotel?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Acapulco La Isla, an IHG Hotel on Nov 29, 2024 start from $81.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Acapulco La Isla, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Acapulco La Isla, an IHG Hotel.

How close is Holiday Inn Acapulco La Isla, an IHG Hotel to the beach?

This hotel is 2.2 mi (10-min drive) from Playa Revolcadero and 3.5 mi (13-min drive) from Playa Puerto Marqués. Don't forget your sunscreen!

Does Holiday Inn Acapulco La Isla, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Acapulco La Isla, an IHG Hotel, but buffet breakfast is offered for a fee of MXN 350 for adults and MXN 195 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Holiday Inn Acapulco La Isla, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Acapulco La Isla, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: 11:00 AM. A fee applies for early check-in.

Is there free parking at Holiday Inn Acapulco La Isla, an IHG Hotel?

This hotel offers free self parking and valet parking.

Does Holiday Inn Acapulco La Isla, an IHG Hotel have a pool?

Holiday Inn Acapulco La Isla, an IHG Hotel features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Holiday Inn Acapulco La Isla, an IHG Hotel have a restaurant?

Holiday Inn Acapulco La Isla, an IHG Hotel is home to Ten, which features international cuisine.

Does Holiday Inn Acapulco La Isla, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Acapulco La Isla, an IHG Hotel to downtown Acapulco?

Holiday Inn Acapulco La Isla, an IHG Hotel is 0.8 mi away from Diamante.

Holiday Inn Acapulco La Isla, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 404 out of 592 reviews" "
Rating 8 - Good. 144 out of 592 reviews" "
Rating 6 - Okay. 22 out of 592 reviews" "
Rating 4 - Poor. 6 out of 592 reviews" "
Rating 2 - Terrible. 16 out of 592 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, excellent property
Stayed 1 night in Jul 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, clean, friendly staff...Restaurant average. Breakfast buffet borderline bad and overpriced.
Stayed 3 nights in Jul 2024

10/10 Excellent

CLAUDIA

Stayed 3 nights in Jul 2024

10/10 Excellent

Arleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very friendly. Staff is very attentive. I had a great experience. Will definitely be returning!
Stayed 1 night in May 2024

10/10 Excellent

Jose r

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Marco

Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Liked: Amenities
Loved the staff, everyone at the Holiday Inn Isla location are incredible friendly, helpful and professional! The rooms are very clean and comfortable. The area is very walkable many great restaurants and shopping near by. Also very close to Barra Vieja beautiful beaches. I highly recommend this hotel to anyone coming to Acapulco!
Stayed 3 nights in Oct 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and modern. Staff super friendly. Neighborhood very ugly. They announce it Holiday Inn “La Isla” which is a nice shopping center, but the hotel is located far away from it. It is in a very ugly neighborhood.
Stayed 3 nights in Oct 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful
Stayed 1 night in Aug 2023

8/10 Good

Laila

Stayed 1 night in Jun 2023

10/10 Excellent

Jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Arquimides

Liked: Cleanliness, staff & service, property conditions & facilities
It’s super clean. Excellent customer service. The staff is very welcoming.
Stayed 1 night in May 2023

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Roxie

Liked: Cleanliness, property conditions & facilities
Clean hotel
Stayed 1 night in Mar 2023

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, property conditions & facilities
Todos bien Gracias
Stayed 1 night in Mar 2023

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people spoke almost no English, a little hard to communicate
Stayed 6 nights in Feb 2023

10/10 Excellent

WILLIAM

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service!
Stayed 1 night in Jan 2023

6/10 Okay

Paola

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Under trained staff
I asked for a late check out hoping to sleep in and 6 people from the hotel came knocking on my door to ask when was I leaving. Not to mention 3 calls
Stayed 2 nights in Jan 2023

10/10 Excellent

Stephen

Stayed 4 nights in Nov 2022

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff good
Stayed 1 night in Nov 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property off the beach, but in the middle of everything. great service and well managed. they have meeting rooms to boot.

10/10 Excellent

Arquimides

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is exellent. Very clean. 8 minutes from Acapulco International Airport.
Stayed 1 night in Jul 2022

8/10 Good

tomas Medel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. We really enjoyed our ten days stay, but the laundry service which it’s incomplete. The hotel has a washer machine, but not a dryer machine. We used it twice, and in the end we got wet, hot and smelling clothes because not hot dry air, a simple principle for dryers. Another issue is in the bathroom: not vent!!! Besides that, we had a Really great time, thank you to the people who works there. great service at the restaurant, and good location. We will come back!!
Stayed 10 nights in Apr 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give Omar and Hugo a raise 👍
Everyone was eager to help. Omar and Hugo were super. Every request was granted and every question answered.
Stayed 6 nights in Mar 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Okay Stay
Hotel seem to be a newer building. There were no wash cloths in the room when I first checked in. They offer good room service. Recommend getting Covid test done at airport if traveling international after stay. The hospital/nurse they use was late and the hotel charges an extra cut for the service which front desk never told me about! Airport is half the price and you get results in 30 minutes!
Stayed 1 night in Jan 2022