| Which browser works best with Travelocity.co.uk? |
| We recommend Netscape Navigator, Netscape Communicator or Microsoft Internet Explorer version 3.0 or higher to best utilize all functions of Travelocity.co.uk. If you don't use one of these browsers, you will not have the full functionality of Travelocity.co.uk. |
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| I was in the middle of making a reservation when I lost my Internet connection. What do I do now? |
| If you did not receive a confirmation screen before you were disconnected, then in all likelihood your reservation was not completed. To verify this, re-access Travelocity.co.uk and access "Your Account" located on the top right hand side of the home page. If you do not have a reservation, then you will need to return to the reservations system to book your flight, car, or hotel. |
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| I've been receiving "Travelocity.co.uk Busy" responses. |
| Weekday afternoons are considered peak usage times for Travelocity.co.uk. We suggest, if possible, you try again early in the morning, in the evening or on the weekend. This should work most of the time, but be aware certain events (such as the beginning or end of an airline fare war) result in increased traffic to our site. We constantly monitor the traffic at our site and make the necessary adjustments to add capacity and allow peak performance. |
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| My computer freezes up during the reservation process. |
| It is not uncommon for an Internet Browser to freeze up when you are in any web site. In fact, there are many documented cases of combinations of certain operating systems (e.g. Macintosh or Win 95/98) and particular browser versions, which can cause a browser to freeze. We recommend that you go to the Microsoft (for Internet Explorer browsers) or Netscape web site to look at their documentation on browser problems. |
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| What is required to run Travelocity.co.uk? |
The minimum system requirements to run Travelocity.co.uk are:
A computer running a Web browser that supports advanced browser features, such as Netscape Communicator and Navigator 3.0 or later; Microsoft Internet Explorer 3.0 or later; or AOL 3.0/4.0 or later for Windows 95/98. You can identify which browser you are currently using by clicking "About" on your browser's Help menu.
Super VGA 256-color monitor
Mouse or compatible pointing device
RAM recommended by your Web browser vendor. For example, if you are running Internet Explorer on Windows 95, you need at least 8MB of RAM. We recommend that you use a display resolution of 800x600 or greater. We also recommend that you use a browser supporting Secure Sockets Layer (SSL), such as Netscape 3.0 or Microsoft Internet Explorer 3.0.
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| What is required to run Travelocity.co.uk for AOL and Mac Users? |
The minimum system requirements to run Travelocity.co.uk are:
A computer running a Web browser that supports advanced browser features, such as Netscape Communicator and Navigator 3.0 or later; Microsoft Internet Explorer 3.0 or later; or AOL 3.0/4.0/5.0 for Windows 95/98. You can identify which browser you are currently using by clicking "About" on your browser's Help menu.
Super VGA 256-color monitor
Mouse or compatible pointing device
RAM recommended by your Web browser vendor. For example, if you are running Internet Explorer on Windows 95, you need at least 8MB of RAM. We recommend that you use a display resolution of 800x600 or greater. We also recommend that you use a browser supporting Secure Sockets Layer (SSL), such as Netscape 3.0 or Microsoft Internet Explorer 3.0.
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| "Illegal Operation" and "General Protection Fault" errors. |
| These errors indicate that you may be using an unsupported Web browser or that your browser is configured incorrectly. Refer to the Help menu on your browser for information about proper configuration. |
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| AOL Users. |
The browser imbedded in the Windows 3.x or Windows NT versions of America Online has known limitations, which may impact the use of some areas of Travelocity.co.uk. As a result, you will need to use a secondary Internet browser to have full functionality of Travelocity.co.uk when using America Online. If you are using Windows 95 or Windows 98 use the AOL keyword - "Upgrade" to upgrade your existing version of AOL that will allow full functionality of Travelocity.co.uk.
Follow the steps below only if you are using Windows 3.x or Windows NT.
Use the AOL keyword - "Netscape" for instructions on downloading and use of Netscape Navigator that you will use as your secondary Internet browser, which will allow you to access all areas of Travelocity.co.uk.
Reboot your computer.
tart America Online, sign on, and while you are still connected to America Online, start the Netscape browser that you installed.
Type the URL http://www.travelocity.co.uk/ in the location field of Netscape. You now have full access to all features of Travelocity.co.uk.
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Which browser works best with Travelocity.co.uk?
