8/10 Good
Verified traveler
Traveled with family
Feb 26, 2024
Liked: Staff & service, property conditions & facilities, room comfort
The room was basically clean, but it has been noted, especially over the last few years that some types of cleaning, such as around baseboards in bathrooms, has been lacking. I actually just went ahead and wiped up some yuk around our bathroom door area. I literally wiped it up with toilet tissue, so it is not a scrubbing issue. We also had a pair of men's underwear left under our bathroom vanity on the shelf with towels and extra toilet paper. We moved out our hide a bed sofa to make room we needed and found an unfired bullet under the sofa. The tiles in the pool have not been cleaned for some time. I worked at a pool for 4 years as a teenager, so I know about this. Also, the water was not completely clear and the chlorine content was too high causing eye irritation. In general, we like Home 2 Suites and it meets our travel needs when with our grandchildren. The issues we had with the underwear were addressed in a very timely manner. Also, ungodly noise in the room above ours at 6 a.m. was also addressed quickly.
Verified traveler
Stayed 1 night in Feb 2024