8/10 Good
Hayley
Traveled with family
Feb 26, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our 3 teens for a vacation. The location is beautiful. The beach is gorgeous and the rooms all have incredible views. All the staff were very warm and friendly and welcoming. The rooms were very clean and the patio is nice. The air works great and fridge, coffee and snacks were stocked and replenished regularly. The "needs improvement" were definitely the food. There were lots of choices and options but the quality was not great. We ate at the steak house, the sushi, La Luches, both buffets. The best food was the little bus that had hamburgers. At check in, they stated the different areas that children were and were not allowed however this was not enforced what so ever. The adult pool with the swim up bar had more children then the children's pool and the Sky Bar had children in the hot tub and the Mojita bar had kids in the swings. It did not bother us but some people were really annoyed with the lack of enforcement. All in all, wonderful hotel and great vacation. Just don't have high expectations for the food.
Hayley
Stayed 4 nights in Feb 2024